Vertex Customer Solutions Kolkata Salaries by 10+ Employees (Updated 2024)

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Customer Success, Service & Operations

Designation	Avg Annual Salary	Open Jobs
Customer Service Executive 1 - 2 years exp. · Kolkata (3 salaries)	₹1.9 L/yr - ₹2.4 L/yr
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Customer Support Executive 1 - 2 years exp. · Kolkata (AmbitionBox Estimate)	₹2.4 L/yr - ₹2.7 L/yr
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Customer Care Executive 0 - 2 years exp. · Kolkata (AmbitionBox Estimate)	₹1.2 L/yr - ₹1.6 L/yr
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Customer Service Associate 1 - 3 years exp. · Kolkata (AmbitionBox Estimate)	₹1.7 L/yr - ₹2 L/yr
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Admin Executive 3 years exp. · Kolkata (AmbitionBox Estimate)	₹0.9 L/yr - ₹1.2 L/yr
Starting your career? Discover Vertex Customer Solutions fresher salaries in India
Customer Service Manager 3 years exp. · Kolkata (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr
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Computer Hardware & Networking Engineer 3 years exp. · Kolkata (AmbitionBox Estimate)	₹0.9 L/yr - ₹1.2 L/yr
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Call Quality Analyst 8 years exp. · Kolkata (AmbitionBox Estimate)	₹1.1 L/yr - ₹1.4 L/yr
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Operator 2 years exp. · Kolkata (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
Starting your career? Discover Vertex Customer Solutions fresher salaries in India

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Salary related reviews for Vertex Customer Solutions

1.8

Rated by 5 employees for salary & benefits

Manager in Kolkata

Customer Success, Service & Operations Department

3.0

• posted on 23 Sep 2019

1.0

for Salary and Benefits

Likes

... and opportunities. Moreover the managements are not.eager to get good business. They won't pay the complete FnF.

Dislikes

This is family business of the management. They are no at all good with client management. Hence they give away projects.

BPO Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 06 Aug 2023

1.0

for Salary and Benefits

Likes

they will just make u overtime on daily basis and cut random amount from ur salary and when u complain about this they will say it will come next month but never come and u wanna leave company give instant resigne other wise they will not give ur noticeperiod salary which is one month they will say it will come and after a time they willl stop answering as i havent recived my feb salary till date

Dislikes

even employ care donot respond to employe

Customer Service Executive in Viman Nagar

Full Time

Vodafone cse Department

4.0

• posted on 27 Nov 2022

3.0

for Salary and Benefits

Likes

A very good profetional and friendly staff and members good atmosphere.Overall salary looks good on paper however a major chunk of the package is given as bonus which is completely in the hands of your reporting manager. For something you have worked the entire year, you get a very small amount and if you plan to leave the company after taking the bonus which is your hard earned money, they ask you to pay the same back.

Dislikes

Nothing but the break, Got to learn about House and registration. But didn't get chance to upgrade my skills

Team Leader (Nontechnical) in Chennai

Customer Service Department

4.0

• posted on 21 Apr 2021

3.0

for Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

Quality Analyst in Banjarahills Hyderabad

Quality Assurance Department

4.0

• posted on 09 Apr 2021

3.0

for Salary and Benefits

Likes

...gement they will help the coworkers I learned so I worked for 5 year's if i get again also I'm ready but salary was less then also I love to work if the same atmosphere

Dislikes

Salary was very very poor I mean very less

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Vertex Customer Solutions interview questions by designations

Customer Care Executive (2)Customer Support Executive (1)Customer Care Associate (1)Tele Sales Executive (1)

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Know more about Vertex Customer Solutions Kolkata

Vertex Customer Solutions Salary FAQs

How much does Vertex Customer Solutions pay per year?

The average Vertex Customer Solutions salary ranges from approximately ₹0.5 Lakh to ₹1.2 Lakh per year for a Tellecaller Executive and ₹6.1 Lakhs to ₹9.5 Lakhs per year for a Operations Manager. Salary estimates are based on 14 Vertex Customer Solutions salaries received from various employees of Vertex Customer Solutions. Vertex Customer Solutions employees rate the overall salary and benefits package 1.8/5 stars.

What is the highest salary in Vertex Customer Solutions?

The highest-paying job at Vertex Customer Solutions is a Operations Manager with a salary of ₹6.1 Lakhs to ₹9.5 Lakhs per year. The top 10% of employees earn more than ₹4.48 lakhs per year. The top 1% earn more than a whopping ₹24.64 lakhs per year.

What is the minimum salary in Vertex Customer Solutions?

Minimum salary at Vertex Customer Solutions depends on the role you are applying for. For Tele Caller the minimum salary is ₹0.1 Lakh to ₹2.1 Lakhs per year, and for Business Associate the minimum salary is ₹0.8 Lakh to ₹3 Lakhs per year and so on.

What is the salary package for freshers in Vertex Customer Solutions?

The average salary at Vertex Customer Solutions for freshers varies from ₹0.2 Lakh to ₹2.1 Lakhs per year for Tele Caller and ₹1.2 Lakh to ₹2.4 Lakhs per year for Customer Care Executive.

What is the notice period at Vertex Customer Solutions in Kolkata?

According to AmbitionBox, 60% of the Vertex Customer Solutions employees in Kolkata reported a notice period of 15 days or less, 20% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 10 responses on AmbitionBox in last 2 years.

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Vertex Customer Solutions Kolkata Salaries by Department

Average annual salary in Vertex Customer Solutions , Kolkata is INR . Salary estimates are based on 14 Vertex Customer Solutions latest salaries received from various employees of Vertex Customer Solutions.