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Vertex Customer Solutions

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3.5

based on 714 Reviews

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Kolkata
Customer Success, Service & Operations

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Vertex Customer Solutions Customer Success, Service & Operations Department Salaries in Kolkata

based on 3 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Care Executive

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.2 L/yr - ₹1.8 L/yr

Customer Service Executive

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹2 L/yr - ₹2.1 L/yr

Call Quality Analyst

8 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.1 L/yr - ₹1.4 L/yr

Last Updated: 27 Oct, 2023

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Salary Discussions, Hike & Promotions
2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Vertex Customer Solutions

1.2

Rated by 4 employees for salary & benefits

Manager in Kolkata

Customer Success, Service & Operations Department

3.0
  •  posted on 23 Sep 2019
1.0
 for  Salary and Benefits

Likes

... and opportunities. Moreover the managements are not.eager to get good business. They won't pay the complete FnF.

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Dislikes

This is family business of the management. They are no at all good with client management. Hence they give away projects.

read more

BPO Executive (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 06 Aug 2023
1.0
 for  Salary and Benefits

Likes

they will just make u overtime on daily basis and cut random amount from ur salary and when u complain about this they will say it will come next month but never come and u wanna leave company give instant resigne other wise they will not give ur noticeperiod salary which is one month they will say it will come and after a time they willl stop answering as i havent recived my feb salary till date

read more

Dislikes

even employ care donot respond to employe

Business Associate

Customer Success, Service & Operations Department

4.0
  •  posted on 01 Apr 2019
3.0
 for  Salary and Benefits

Likes

...heir words.they will hurt us too..average experience in vertex.. no incentives..no salary improvement..self learning is more in vertex..

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Business Associate

Customer Success, Service & Operations Department

3.0
  •  posted on 14 May 2019
2.0
 for  Salary and Benefits

Likes

Vertex is nice company,there is no work pressure only thing is less salary

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Dislikes

Cafeteria is so small only less amount of people can eat.we will wait for them till finish eating.locker also small two should use a single locker not enough for us we will keep bags outside the locker

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Team Lead in Shimla

Customer Success, Service & Operations Department

5.0
  •  posted on 19 Jan 2019
4.0
 for  Salary and Benefits

Likes

...k.work enviroment was good. This compony always support me in proffisnal front .salary was in avarage

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Dislikes

I have no answer

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Vertex Customer Solutions interview questions by designations

Customer Care Executive (2)Customer Support Executive (1)Customer Care Associate (1)Tele Sales Executive (1)
View all 11 interview experiences

Know more about Vertex Customer Solutions Kolkata

More about working at Vertex Customer Solutions

Vertex Customer Solutions Salary FAQs

How much does Vertex Customer Solutions pay per year?
The average Vertex Customer Solutions salary ranges from approximately ₹0.5 Lakh to ₹1.2 Lakh per year for a Tellecaller Executive and ₹6.1 Lakhs to ₹9.5 Lakhs per year for a Operations Manager. Salary estimates are based on 3 Vertex Customer Solutions salaries received from various employees of Vertex Customer Solutions. Vertex Customer Solutions employees rate the overall salary and benefits package 1.2/5 stars.
What is the highest salary in Vertex Customer Solutions?
The highest-paying job at Vertex Customer Solutions is a Operations Manager with a salary of ₹6.1 Lakhs to ₹9.5 Lakhs per year. The top 10% of employees earn more than ₹4.49 lakhs per year. The top 1% earn more than a whopping ₹24.64 lakhs per year.
What is the minimum salary in Vertex Customer Solutions?
Minimum salary at Vertex Customer Solutions depends on the role you are applying for. For Tele Caller the minimum salary is ₹0.1 Lakh to ₹2.1 Lakhs per year, and for Business Associate the minimum salary is ₹0.8 Lakh to ₹3 Lakhs per year and so on.
What is the salary package for freshers in Vertex Customer Solutions?
The average salary at Vertex Customer Solutions for freshers varies from ₹0.2 Lakh to ₹2.1 Lakhs per year for Tele Caller and ₹1.2 Lakh to ₹2.4 Lakhs per year for Customer Care Executive.
What is the notice period at Vertex Customer Solutions in Customer Success, Service & Operations Department in Kolkata?
According to AmbitionBox, 67% of the Vertex Customer Solutions employees in Customer Success, Service & Operations Department in Kolkata reported a notice period of 2 Months, 33% reported a notice period of 15 days or less.This is based on 3 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Vertex Customer Solutions , Kolkata is INRunlock blur . Salary estimates are based on 3 Vertex Customer Solutions latest salaries received from various employees of Vertex Customer Solutions.

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