Vertex Cosmos is rated
1.5 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vertex Cosmos is rated
1.5 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Vertex Cosmos Customer Service Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
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Popular
Customer Service Associate in
Jaipur
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Sep 2023
Likes
Very Bad Management experience, There is no care of employees here, salary does not come on time and management is not good at all. I don't like anything here, they give you only frustration not salary.
Dislikes
Very bad Management experience, there is no value of employees here, salary does not come on time and Management is not good at all. I don't like anything here, they give you only frustration not salary.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Mar 2023
Likes
Nothing to be honest
Dislikes
Everyone and everything. No support, bo understanding nothing. All they want is target to be complete no matter what
they deduct amount from the salaryand then say u will get the decuted amount next but but next month never comes
they will calll u even on weekof for extra loggin as its a one week of work culture
they will say u will be paid extra on login hour basis on overtime but never recived
and when u ask for experince letter they will ask ufor 10000 then they will give u exp letter
and u will serve the notice period and u will not recive the salary of the notice period its beeen 6months i have left the company and still not recived my feb salary and when cooridnate with the designated person they keep saying wait for 2-3days...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (working remotely)
Full Time
·
Customer Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Dec 2022
Likes
Nothing is good for this company
Dislikes
Third class company because they stole the salary of multiple candidates. No work life balance they said that they will give the headphone amount but kha gye sale
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (working remotely)
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 03 Nov 2023
Likes
They are give opportunity to a fresher
Dislikes
They are not reply for salary deduction. Not understand to employ, not receive ours calls.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Associate in
Bangalore Rural
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Jul 2023
Likes
Nothing to like in this company.
Dislikes
Working here is like ruining your future and career. HR named Munmun Flora is there in Flipkart process she is so toxic lady in this organisation she don't even know how to respect others. She just want to threaten everyone and is using her power in a wrong way. what I suggest you all never work for this company. They'll ruin everything. They'll never pay you on time. They'll never respect you all....Read More
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 May 2023
Likes
There is nothing to like about this company ...but washroom is good
Dislikes
Worst place to work...if you are trainee you may try to ask them why the rating of this company is low but they will misguide you that these employees were not fit...because when i joined i experienced the same thing...but you yourself will get to know once you teach the production floor...i suggest dont waste your time and hardwork here
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Sales Officer in
Howrah
Full Time
·
Community Health & Safety Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Jan 2024
Likes
I do this company
Dislikes
No
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Jaipur
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2023
Likes
Everyone support me in office for improvement in my work and skills
Dislikes
Nothing
Team Lead in
Gurgaon / Gurugram
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 04 Sep 2023
Likes
Good place to work... supportive staff.
Dislikes
Salary issue , incentive not paid on time, delay in salary (1-2 days)
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Support Associate in
Jaipur
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Nov 2023
Likes
The Environment
Dislikes
Behaviour of Seniors
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 24 Jul 2023
Likes
Its good environment to work freely, Friendly management, I love to work here,
Dislikes
Nothing to say about that
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Jaipur
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 13 Jun 2023
Likes
Support staff is good
Dislikes
Salary Related issues very low salary apart from other companies
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Sep 2023
Likes
There is nothing to like
Dislikes
Everything
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Jaipur
Full Time
·
Voice \/ Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Worst one , no likes about that
Dislikes
Worst experience i have seen there
Other Vertex Cosmos Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
C.S.A in
New Delhi
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Aug 2024
Likes
Its senior staff is very partial and not at all good as team leader and manager.
Dislikes
Here the team leader listens more to the girls and does not behave properly with the boys and it is the team leader who looks at the girls with dirty eyes.
Calling Agent in
Jaipur
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Aug 2023
Likes
I am talking about vcosmos Jaipur branch it is really worst company for working they do not giving salary and all employees fad up with this organisation please avoid joining this company
Dislikes
There is no facility for employees even there is not a canteen and parking space
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Success Associate in
Kanpur Nagar (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 26 Dec 2024
Likes
Great place to work as they provide a good culture
Dislikes
There was no promotion option for WFH employees
Software Quality Analyst in
Gurgaon / Gurugram
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Oct 2023
Likes
I don't like this organization. The worst experience I had in this organization in my career
Dislikes
Worst managment
Managers, senior managers they don't know how to behave with employees. They only disrespect us, miscourge us.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Jaipur
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Sep 2023
Likes
There is nothing to like in this organisation
Dislikes
Worst company I’ve ever worked with. No etiquette’s, No professionalism. Even the clients was not happy with the vertex cosmos
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Gurgaon / Gurugram
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Aug 2023
Likes
Nothing is there to like.
Dislikes
Everything there is awful. I've never seen such pathetic company. If you do not want to experience the same, don't ever join Vertex Cosmos.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Support in
Gurgaon / Gurugram
Full Time
·
After Sales Service & Repair Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 21 Dec 2023
Likes
NA
Dislikes
The company has not been enough about the discipline
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Process Trainer in
Gurgaon / Gurugram
Full Time
·
Corporate Training Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Aug 2023
Likes
No likings
Dislikes
When the process closed they didn’t provide us salary even after working for the whole month
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Executive in
Jaipur
Full Time
·
Operations, Maintenance & Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 12 Oct 2023
Likes
There is no atmosphere
Dislikes
About behaving or salary related issue
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Wfm Real Time Analyst in
Gurgaon / Gurugram
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Pathetic , no no no no no
Dislikes
Everything no no no no
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Vertex Cosmos's Customer Service Associates
Is Vertex Cosmos a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 1.5 out of 5 from over 5 employee reviews, it's clear that most customer service associates have a below average experience working at Vertex Cosmos. Skill development holds the highest rating at 1.6, while job security is rated the lowest amongst all factors at 1.0. Read reviews about skill development and job security on AmbitionBox.
Does Vertex Cosmos pay their Customer Service Associates well?
According to AmbitionBox reviews, Vertex Cosmos customer service associates rate their salary and benefits at 1.1 out of 5, based on 5 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Vertex Cosmos's customer service associates salaries here and to read reviews specifically about salary and benefits at Vertex Cosmos for customer service associates, click here.
How is the work culture at Vertex Cosmos for Customer Service Associates?
Work culture at Vertex Cosmos for customer service associates is rated 1.1 out of 5 by 5 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Vertex Cosmos for customer service associates, click here.
How is the job security at Vertex Cosmos for Customer Service Associates?
Based on 5 reviews on AmbitionBox, Vertex Cosmos's customer service associates rate job security at 1.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Vertex Cosmos. To read reviews about job security at Vertex Cosmos for customer service associates, click here.