Vertex Cosmos is rated
1.5 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vertex Cosmos is rated
1.5 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Vertex Cosmos Customer Service Associate Reviews
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5 reviews found
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Popular
Customer Service Associate in
Jaipur
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Sep 2023
Likes
Very Bad Management experience, There is no care of employees here, salary does not come on time and management is not good at all. I don't like anything here, they give you only frustration not salary.
Dislikes
Very bad Management experience, there is no value of employees here, salary does not come on time and Management is not good at all. I don't like anything here, they give you only frustration not salary.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Mar 2023
Likes
Nothing to be honest
Dislikes
Everyone and everything. No support, bo understanding nothing. All they want is target to be complete no matter what
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Associate (working remotely)
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 13 Jul 2023
Likes
in vecosmos only goodwas it was remote.
Dislikes
they deduct amount from the salaryand then say u will get the decuted amount next but but next month never comes
they will calll u even on weekof for extra loggin as its a one week of work culture
they will say u will be paid extra on login hour basis on overtime but never recived
and when u ask for experince letter they will ask ufor 10000 then they will give u exp letter
and u will serve the notice period and u will not recive the salary of the notice period its beeen 6months i have left the company and still not recived my feb salary and when cooridnate with the designated person they keep saying wait for 2-3days...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (working remotely)
Full Time
·
Customer Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Dec 2022
Likes
Nothing is good for this company
Dislikes
Third class company because they stole the salary of multiple candidates. No work life balance they said that they will give the headphone amount but kha gye sale
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (working remotely)
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 03 Nov 2023
Likes
They are give opportunity to a fresher
Dislikes
They are not reply for salary deduction. Not understand to employ, not receive ours calls.
People also ask about Vertex Cosmos's Customer Service Associates
Is Vertex Cosmos a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 1.5 out of 5 from over 5 employee reviews, it's clear that most customer service associates have a below average experience working at Vertex Cosmos. Skill development holds the highest rating at 1.6, while job security is rated the lowest amongst all factors at 1.0. Read reviews about skill development and job security on AmbitionBox.
Does Vertex Cosmos pay their Customer Service Associates well?
According to AmbitionBox reviews, Vertex Cosmos customer service associates rate their salary and benefits at 1.1 out of 5, based on 5 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Vertex Cosmos's customer service associates salaries here and to read reviews specifically about salary and benefits at Vertex Cosmos for customer service associates, click here.
How is the work culture at Vertex Cosmos for Customer Service Associates?
Work culture at Vertex Cosmos for customer service associates is rated 1.1 out of 5 by 5 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Vertex Cosmos for customer service associates, click here.
How is the job security at Vertex Cosmos for Customer Service Associates?
Based on 5 reviews on AmbitionBox, Vertex Cosmos's customer service associates rate job security at 1.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Vertex Cosmos. To read reviews about job security at Vertex Cosmos for customer service associates, click here.