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Filter reviews by Vertex Cosmos Customer Care Executive Reviews
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Category Ratings
Salary
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Job security
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What employees say about Vertex Cosmos?
Insights from employee reviews on AmbitionBox
Workplace insights
Strict (9am - 6.30pm)
33% employees reported
Within city
50% employees reported
View more detailed insights
Gender based rating
Rated by Women
1 reviews
Rated by Men
3 reviews
Jobseekers also viewed
4 reviews found
Customer Care Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing to like
Dislikes
Everything
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company hired us in bulk for flipkart process people who have approach are given training and started working with flipkart where we are informed that flipkart dont want anymore people so please resign and here we are shocked to see that we were hired before this people but because of corruption and approach the people hired after us are working and we have to resign
Dislikes
Not a professional company no system of work management do what ever they want to do
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like here.
Dislikes
Worst company and worst management ever you see in your life, don't waste your time here.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Care Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing such a worst company. Hr attitude is high. Cleared the first telephonic interview. Second ops round from the office but I didn't go then they conduct round virtually. Please be sincere about your work . Starting a new Process phonepe just horrible experience. Please go by your own risk.
Dislikes
Everything their behaviour, ego. Please don't join this company.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Top trending discussions
Similar Designation Reviews
Customer Service Associate in Jaipur
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very Bad Management experience, There is no care of employees here, salary does not come on time and management is not good at all. I don't like anything here, they give you only frustration not salary.
Dislikes
Very bad Management experience, there is no value of employees here, salary does not come on time and Management is not good at all. I don't like anything here, they give you only frustration not salary.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Support Associate in Bangalore Rural
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like in this company.
Dislikes
Working here is like ruining your future and career. HR named Munmun Flora is there in Flipkart process she is so toxic lady in this organisation she don't even know how to respect others. She just want to threaten everyone and is using her power in a wrong way. what I suggest you all never work for this company. They'll ruin everything. They'll never pay you on time. They'll never respect you all....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Customer Support Executive in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing to like about this company ...but washroom is good
Dislikes
Worst place to work...if you are trainee you may try to ask them why the rating of this company is low but they will misguide you that these employees were not fit...because when i joined i experienced the same thing...but you yourself will get to know once you teach the production floor...i suggest dont waste your time and hardwork here
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Sales Officer in Howrah
Full Time
Community Health & Safety Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I do this company
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Jaipur
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everyone support me in office for improvement in my work and skills
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Team Lead in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good place to work... supportive staff.
- Skill development - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary issue , incentive not paid on time, delay in salary (1-2 days)
- Job security - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Customer Support Associate in Jaipur
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The Environment
- Skill development - Excellent
- Company culture - Excellent
Dislikes
Behaviour of Seniors
- Salary - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Associate in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its good environment to work freely, Friendly management, I love to work here,
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Nothing to say about that
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Jaipur
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Support staff is good
Dislikes
Salary Related issues very low salary apart from other companies
- Salary - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Jaipur
Full Time
Voice \/ Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst one , no likes about that
Dislikes
Worst experience i have seen there
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Other Vertex Cosmos Reviews
C.S.A in New Delhi
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its senior staff is very partial and not at all good as team leader and manager.
- Salary - Excellent
Dislikes
Here the team leader listens more to the girls and does not behave properly with the boys and it is the team leader who looks at the girls with dirty eyes.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Calling Agent in Jaipur
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am talking about vcosmos Jaipur branch it is really worst company for working they do not giving salary and all employees fad up with this organisation please avoid joining this company
Dislikes
There is no facility for employees even there is not a canteen and parking space
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Success Associate in Kanpur Nagar (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to work as they provide a good culture
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There was no promotion option for WFH employees
- Promotions - Poor
Software Quality Analyst in Gurgaon / Gurugram
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I don't like this organization. The worst experience I had in this organization in my career
Dislikes
Worst managment Managers, senior managers they don't know how to behave with employees. They only disrespect us, miscourge us.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Quality Analyst in Jaipur
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing to like in this organisation
- Skill development - Good
Dislikes
Worst company I’ve ever worked with. No etiquette’s, No professionalism. Even the clients was not happy with the vertex cosmos
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Quality Analyst in Gurgaon / Gurugram
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is there to like.
Dislikes
Everything there is awful. I've never seen such pathetic company. If you do not want to experience the same, don't ever join Vertex Cosmos.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Customer Support in Gurgaon / Gurugram
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
The company has not been enough about the discipline
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Process Trainer in Gurgaon / Gurugram
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No likings
Dislikes
When the process closed they didn’t provide us salary even after working for the whole month
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Executive in Jaipur
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is no atmosphere
- Skill development - Excellent
- Work satisfaction - Excellent
Dislikes
About behaving or salary related issue
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Wfm Real Time Analyst in Gurgaon / Gurugram
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Pathetic , no no no no no
Dislikes
Everything no no no no
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
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AmbitionBox has 4 Vertex Cosmos reviews submitted by Vertex Cosmos employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Cosmos is the right company for you. 0% empl...oyees reported the work timings at Vertex Cosmos as . Read more- Home >
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