Vertex Cosmos Customer Success Associate Reviews by 6 Employees | Rated 2.9/5

What employees say about Vertex Cosmos?

Insights from employee reviews on AmbitionBox

Gender based rating

3.7

Rated by Women

3 reviews

1.9

Rated by Men

3 reviews

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6 reviews found

Sort by: Popular

Customer Success Associate in Kanpur Nagar (working remotely)

Full Time

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Dec 2024

Likes

Great place to work as they provide a good culture

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There was no promotion option for WFH employees

Promotions - Poor

Customer Success Associate in Jaipur

Full Time

Recruitment & Talent Acquisition Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Oct 2024

Likes

Working environment and culture

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not and work to dislike

Customer Success Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Jun 2022

Likes

It's completely work from home and just 4 days a week. Good leadership and helpful people.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I feel compensation should be increased.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Success Associate (working remotely)

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Aug 2023

Likes

Nothing

Dislikes

Terrible Management really and company is not employee centric

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Associate (working remotely)

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Jun 2023

Likes

Nil

Dislikes

There is no proper management in this company after leaving the job company do not provide any type of experience letter or receiving certificate

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Success Associate (working remotely)

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Apr 2023

Likes

Worst company ever

Dislikes

Worst workplace ever never given salary fraud

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

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Similar Designation Reviews

Customer Service Associate in Jaipur

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Sep 2023

Likes

Very Bad Management experience, There is no care of employees here, salary does not come on time and management is not good at all. I don't like anything here, they give you only frustration not salary.

Dislikes

Very bad Management experience, there is no value of employees here, salary does not come on time and Management is not good at all. I don't like anything here, they give you only frustration not salary.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Bangalore Rural

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Jul 2023

Likes

Nothing to like in this company.

Dislikes

Working here is like ruining your future and career. HR named Munmun Flora is there in Flipkart process she is so toxic lady in this organisation she don't even know how to respect others. She just want to threaten everyone and is using her power in a wrong way. what I suggest you all never work for this company. They'll ruin everything. They'll never pay you on time. They'll never respect you all....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Support Executive in Gurgaon / Gurugram

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 May 2023

Likes

There is nothing to like about this company ...but washroom is good

Dislikes

Worst place to work...if you are trainee you may try to ask them why the rating of this company is low but they will misguide you that these employees were not fit...because when i joined i experienced the same thing...but you yourself will get to know once you teach the production floor...i suggest dont waste your time and hardwork here

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Jaipur

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Dec 2023

Likes

Everyone support me in office for improvement in my work and skills

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Team Lead in Gurgaon / Gurugram

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Sep 2023

Likes

Good place to work... supportive staff.

Skill development - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary issue , incentive not paid on time, delay in salary (1-2 days)

Job security - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Support Associate in Jaipur

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 06 Nov 2023

Likes

The Environment

Skill development - Excellent
Company culture - Excellent

Dislikes

Behaviour of Seniors

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Gurgaon / Gurugram

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 24 Jul 2023

Likes

Its good environment to work freely, Friendly management, I love to work here,

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Nothing to say about that

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead in Jaipur

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 13 Jun 2023

Likes

Support staff is good

Dislikes

Salary Related issues very low salary apart from other companies

Salary - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Sep 2023

Likes

There is nothing to like

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Jaipur

Full Time

Voice \/ Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Nov 2024

Likes

Worst one , no likes about that

Dislikes

Worst experience i have seen there

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Other Vertex Cosmos Reviews

C.S.A in New Delhi

Full Time

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Aug 2024

Likes

Its senior staff is very partial and not at all good as team leader and manager.

Salary - Excellent

Dislikes

Here the team leader listens more to the girls and does not behave properly with the boys and it is the team leader who looks at the girls with dirty eyes.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Calling Agent in Jaipur

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Aug 2023

Likes

I am talking about vcosmos Jaipur branch it is really worst company for working they do not giving salary and all employees fad up with this organisation please avoid joining this company

Dislikes

There is no facility for employees even there is not a canteen and parking space

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Software Quality Analyst in Gurgaon / Gurugram

Full Time

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Oct 2023

Likes

I don't like this organization. The worst experience I had in this organization in my career

Dislikes

Worst managment Managers, senior managers they don't know how to behave with employees. They only disrespect us, miscourge us.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Jaipur

Full Time

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Sep 2023

Likes

There is nothing to like in this organisation

Skill development - Good

Dislikes

Worst company I’ve ever worked with. No etiquette’s, No professionalism. Even the clients was not happy with the vertex cosmos

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Gurgaon / Gurugram

Full Time

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Aug 2023

Likes

Nothing is there to like.

Dislikes

Everything there is awful. I've never seen such pathetic company. If you do not want to experience the same, don't ever join Vertex Cosmos.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Sales Officer in Howrah

Full Time

Community Health & Safety Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Jan 2024

Likes

I do this company

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support in Gurgaon / Gurugram

Full Time

After Sales Service & Repair Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Dec 2023

Likes

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

The company has not been enough about the discipline

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Process Trainer in Navi Mumbai

Full Time

Corporate Training Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

4.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Mar 2025

Likes

Salary - Good
Promotions - Good

Dislikes

Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Process Trainer in Gurgaon / Gurugram

Full Time

Corporate Training Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Aug 2023

Likes

No likings

Dislikes

When the process closed they didn’t provide us salary even after working for the whole month

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Executive in Jaipur

Full Time

Operations, Maintenance & Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

5.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 12 Oct 2023

Likes

There is no atmosphere

Skill development - Excellent
Work satisfaction - Excellent

Dislikes

About behaving or salary related issue

Salary - Bad
Job security - Bad
Promotions - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Vertex Cosmos Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Vertex Cosmos reviews submitted by Vertex Cosmos employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Cosmos is the right company for you. ...Read more

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Vertex Cosmos Customer Success Associate Reviews

Vertex Cosmos Customer Success Associate Reviews

What employees say about Vertex Cosmos?

Gender based rating

Rated by Women

Rated by Men

6 reviews found

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Vertex Cosmos Reviews by Designations