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VCosmos

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2.5

based on 40 Reviews

Filter reviews by

VCosmos Customer Service Executive Reviews

Updated 20 Dec, 2023

Overall Rating

1.9/5

based on 5 reviews

Rating distribution

0 (0%)

2 (40.0%)

0 (0%)

3 (60.0%)

Category Ratings

1.6

Salary

1.6

Skill development

1.4

Company culture

1.4

Work-life balance

1.4

Promotions

1.4

Work satisfaction

1.2

Job security

What employees say about VCosmos?

Insights from employee reviews on AmbitionBox

Gender based rating

1.9

Rated by Women

2 reviews

1.9

Rated by Men

3 reviews

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5 reviews found

Sort by: Popular

Customer Service Executive in Howrah (working remotely)

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Dec 2023

Likes

Dislike

Dislikes

Because without information they lay off from the company

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Customer Service Executive in Jaipur

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Sep 2023

Likes

There is nothing to like about this company

Dislikes

The company don't treat there employees as human, I have worked 1 year in this company but they don't respect there employees. And even they don't provide any official mails as well. The salary packages are also not fair and even also there is no job security

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Gurgaon / Gurugram (working remotely)

Full Time

Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Dec 2023

Likes

Work from home

Dislikes

HR department was worst, they eat my whole one month salary, I took follow up 1 month for my pending whole one month salary but they didn't respond, complete worst company of my life.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive (working remotely)

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 02 Mar 2023

Likes

Flexibility, and learning environment

Dislikes

Company do not take employees preferences on priority . Instead just find own benefits rather than focusing on employee request

Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive (working remotely)

Full Time

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Jan 2023

Likes

Worst management ever in bpo. No value of their words.

Dislikes

No working culture, buttering prioritise most.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Top trending discussions

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Interview Tips & Stories

1w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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VCosmos Reviews by Designations

VCosmos Customer Success Associate Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 VCosmos reviews submitted by VCosmos employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if VCosmos is the right company for you.