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Utkarsh Small Finance Bank Customer Service Officer Reviews

based on 240 reviews
Updated 18 Dec, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.7

Skill development

3.6

Job Security

3.4

Company culture

3.2

Work Satisfaction

3.2

Promotions/Appraisal

3.2

Work-Life balance

3.2

Salary & Benefits

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Top Utkarsh Small Finance Bank Customer Service Officer Interview Questions

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Q1. Do you have basic knowledge of computer?
View answers (12)
Q2. What is CRR, SLR and Repo Rate
View answers (3)

Get interview-ready with top interview questions

View all 7 questions
Q3. How to identify fake note
View answers (2)
Q4. What about your banking knowledge
View answers (2)
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People also ask about Utkarsh Small Finance Bank's Customer Service Officers

How is Utkarsh Small Finance Bank to work for?
Utkarsh Small Finance Bank is rated 3.6 out of 5, based on 240 reviews by employees on AmbitionBox. Utkarsh Small Finance Bank is known for Skill development which is rated at the top and given a rating of 3.7. However, Salary & Benefits is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Utkarsh Small Finance Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Utkarsh Small Finance Bank?
According to AmbitionBox ratings, Utkarsh Small Finance Bank employees rate its salary and benefits as 3.2 out of 5. You can know more about Utkarsh Small Finance Bank Salaries at AmbitionBox
How is the work culture at Utkarsh Small Finance Bank?
Work culture is rated 3.4 at Utkarsh Small Finance Bank by 240 employees. While job security is rated 3.6 and work-life balance is rated 3.2 at Utkarsh Small Finance Bank. Read detailed reviews by employees of Utkarsh Small Finance Bank on AmbitionBox.
Is work from home available in Utkarsh Small Finance Bank?
According to AmbitionBox, 10% Utkarsh Small Finance Bank employees work from home permanently (based on 19 AmbitionBox reviews in last 6 months).

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Work Policy for Utkarsh Small Finance Bank Customer Service Officer

i
Workplace policy may vary based on Department, Designation and Location.

based on 19 reviews in last 6 months

Work from office

Work from office

90%
Permanent work from home

Permanent work from home

10%

Gender Based Ratings for Utkarsh Small Finance Bank Customer Service Officer

based on 229 reviews
3.6
Rated by 55 Women

Rated 3.8 for Skill Development and 3.6 for Company Culture

women
3.6
Rated by 174 Men

Rated 3.6 for Job Security and 3.6 for Skill Development

men

Working Days for Utkarsh Small Finance Bank Customer Service Officer

based on 240 reviews
Monday to Saturday
46%
Alternate Saturday off
33%
Monday to Friday
20%
Other
1%

Work Timings for Utkarsh Small Finance Bank Customer Service Officer

based on 240 reviews
Flexible timing
Strict (9am - 6.30pm)
Strict (9.30am - 6.30pm)
39%
7%
7%
47% employees reported other strict timings

Shift Timings for Utkarsh Small Finance Bank Customer Service Officer

based on 240 reviews
Day shift
Night shift
97%
3%

Business Travel for Utkarsh Small Finance Bank Customer Service Officer

based on 240 reviews
No travel
56%
Within city
36%
Within country
5%
International travel
3%
Utkarsh Small Finance Bank Customer Service Officer Salary
based on 618 salaries
₹1.1 L/yr - ₹4.5 L/yr
19% less than the average Customer Service Officer Salary in India
View more details
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
10 total responses
childCareBenefits
Child care facility
1 total response
+2 more benefits
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