upGrad Customer Service Associate Reviews

Likes

The flexibility is the best

Dislikes

Nothing

Likes

My team

Dislikes

Work culture, No office perks

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Smooth

Dislikes

Work on weekends and no work from home and have to work while you apply for leave also

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It is peaceful but job security is a concern

Dislikes

Uncertainty

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing i liked abpout the company

Dislikes

everything i disliked in company

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Work culture, senior management

Dislikes

HR

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

culture

Dislikes

minimal promotion & Salary hike, No learning.

Likes

Nothing in Particular

Dislikes

No sense of business in the management

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

The company is definitely very good over all as they are quite employee centric and has a very healthy environment. Supportive managers and peers until you are intentions towards the company is good. For someone who is not serious I would still say that the company will take care of you but only till a specific amount of time.

Dislikes

Compensation can be a little better

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

This is a typical 'one-man show' type of company, managed entirely by one person. There’s not much to like about it. I worked here for approximately four years, and based on my experience, I strongly advise against leaving a good job to join this company. Most people barely last 4-5 months here; either they quit out of frustration, or they get fired. If you’ve heard positive things about this company, it’s likely because of paid influencers or biased opinions....Read More

Dislikes

Everything i disliked even you can not take more than 2 tea in a day. In the admin team Hemant Bajpai he is pushing everyone to cost cut on everything even on drinking water. So on your next assignment bring water with you from your home.

Likes

Nothing. Only thing is special occasions events and snacks will be provided, that also not so great.

Dislikes

Obviously pathetic work life balance. Extended working hours. Unplanned meetings so long time till 12PM midnight. They plan such sale offers that u need to sit and work (like no other option) on weekends. HR's are not good at all. I donno why they call themselves as Human resource. They do their jobs and responsibilities exactly opposite to their title. Note: The review's mentioned for the company are most of them are fake. It is asked by HR's to employees write so positive reviews by creating some fake accounts. Not at all recommended to join in this company. Its upto u again....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Near to my home town

Dislikes

No Work life balance , no employee appreciation , just brand name , no learning , no job security , can be fired anytime , no gifts on festival (diwali) , no appraisal

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Great mentors and team. Specially QCI team and Digvijay Singh Rajput sir.

Dislikes

No dislikes.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Was good with previous administration

Dislikes

Worst than BPO

Likes

Nothing as of 2024

Dislikes

The way they treat their people on most days

Work Details

Work related travel: This is a desk job.

Likes

Streamlined Processes and Supportive Work Environment

Dislikes

Hikes and Promotions