This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 27 Jul, 2022
Overall Rating
5.0/5
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Category Ratings
5.0
Company culture
5.0
Job Security
5.0
Salary & Benefits
5.0
Work-Life balance
5.0
Skill development
5.0
Promotions/Appraisal
5.0
Work Satisfaction
TTEC India is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
TTEC India is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Engineer- Customer Support in
Ttec ahmedabad, makarba, near LJ college.
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Jul 2022
Likes
I am in love with TTEC but during pandemic i had to leave ... But i really want to again work with TTEC ... Hope i get the oppotunity again ...
Dislikes
Nothing.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
We appreciate your glowing review of your time with TTEC! We wish you the best in your career and always welcome you to apply at www.ttecjobs.com for opportunities when you may want to return to the TTEC family.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
IT Support Specialist in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
No pressure on work , just work globally if issue arises
Dislikes
Assigning tasks if no one available or if available they were not willing to do
Desktop Support Engineer in
Ahmedabad
Full Time
·
IT Infrastructure Services Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Nov 2023
Likes
Work Life Balance
Dislikes
Partiality in departments and in teams
Desktop Support Engineer in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 15 Oct 2023
Likes
My experience with TTEC is very bad or it's my luck I don't know, they told me to resign in 2nd week of joining. I joined and completed 1 week training (5days technically as Sat, Sun off). I started main work, then they told you cannot continue, there were 4 others with me and they told same to them also. The reason they told that there is no production, no projects and also there is a recession now in US(America) we are taking this step....Read More
Dislikes
No job security and they don't keep there word. All good words on paper/PDF only but when time comes no one will support you not colleagues, not HR/TL. No employee should face this as its mentally very disturbing.
Work Details
Work policy:
mostly WFH, when required we will tell you to do WFO
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Desktop Support Engineer (working remotely)
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Don’t like working with TTEC Unprofessional team leads,
Dislikes
Unprofessional team leads, specially Team lead lead Mohd. Jaweed he don’t deserve to work in such a MNC
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Desktop Support Engineer in
Ahmedabad
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Jan 2022
Likes
Their culture
Dislikes
nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We are happy to hear this! We are guided by our core values and this is a testament to our hard work.
IT Service Desk Analyst in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Nov 2020
Likes
Company culture and work satisfaction
Dislikes
Not much to dislike
Work Details
Good
Work timings: Strict Timings
Work related travel:This is a desk job.
System Administrator (working remotely)
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Mar 2023
Likes
Overall good.
Dislikes
Everything is good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We are thrilled to get a recommendation from you! Thank you for taking the time to share your amazing experience with us.
Desktop Support Engineer in
Hyderabad / Secunderabad
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 30 Jan 2021
Likes
The work life balance is excellent
Work Details
Excellent work life
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior NOC Engineer in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 May 2022
Likes
Work culture is really excellent we can learn more here for enhancing career growth
Dislikes
So far there is nothing to dislike
Work Details
Work life balance is really awesome
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We appreciate your recommendation of TTEC! We completely agree and hope other amazing team members like you will apply at ttecjobs.com.
Desktop Support Engineer (working remotely)
Full Time
·
Technology / IT Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Oct 2023
Likes
Worst place to work, no support from HR or management team, high work pressure, corporate politics
Dislikes
High work pressure and low salary
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Other TTEC India Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Chat and Email Support Executive in
Ahmedabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Dec 2024
Likes
The only good part is that they provide work from home opportunity.
Dislikes
Each and everything.
1. Leave Policy: They don't even provide sick leaves. When asked, manager gives lame excuses like there isn't enough staffing, etc.
2. Favoritism: Favorites of manager only gets to grow. You will not be promoted even if you perform well, only favorites will get the opportunity even though they don't deserve it.
3. Unreasonable target: They provide targets that are unreasonable. Don't even dare to logout before achieving target, else you will be called and asked to complete target by logging in again.
4. Salary and benefits: Very poor salary structure. Even the incentive structure is also poor.
5. Irresponsible and uncooperative leads and higher authority: Manager and leads don't pickup calls. They don't even respond to messages after seeing it. Manager doesn't know how to manage employees and leaves
Overall, if you don't want to join hell, please don't join Ttec....Read More
Senior Associate in
Ahmedabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Dec 2024
Likes
There is nothing good about this organisation not even colleagues.
Dislikes
When you join this company you will fell like yes this the one I was looking for. But when your training starts and you started giving time then you realise why did you join.
They are own there attitude and not helping in nature, politics and they will treat you like you don’t deserve this job.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 26 Nov 2024
Likes
1. Cab service
2. Canteen food
3. Games like Pool and Table Tennis
4. Health insurance policy
5. Training phase
Dislikes
1. Worst security staff who physically frisk you in & out every time as if you are some smuggler
2. No phones are allowed for associates! What if they have a family emergency? or someone falls sick? No empathy for employees
3. Newly appointed team leaders are rude and waiting to pick on you for every small reason, Management is useless and not helpful
4. Strict working hours in production with no relief apart from having breakfast else you work 9.5 hours shift like a donkey
5. Associates well-being neglected by management the cost of pleasing global clients and their customer base, even on a sick leave of one day asked for medical documents, harassed by putting corrective action on system and also leave balances deducted illegally without informing
6. No consideration for employees mental health issues and leaders make joke of it...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
CSR Executive in
Ahmedabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 16 Nov 2024
Likes
Nothing
Dislikes
I joined 17 years back, and left in 2011, when it was known as motif, biggest problem is groupism even the girls who were in performance improvement plans (pip )were promoted to team leaders, people like me who worked hard got stuck in csr, so I left the company, to get promotion you need to do boot polishing which I can't do.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Fraud Prevention Representative in
Ahmedabad
Full Time
·
Security / Fraud Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Nov 2024
Likes
CANTEEN FOOD, CLEAN FLOOR AND WASHROOMS, GOOD SECURITY, CAB FACILITIES WITH SECURITY GUARD.
Dislikes
THE MOST TOXIC OFFICE IN AHMEDABAD... MANAGERS AND TEAM LEADS DO MENTAL HARASSMENT/RAGGING TO THOSE WHO DO NOT GO BY THEIR LOBBY OR INTERNAL BAD POLITICS.... DURING THE TRAINING, THEY SHOWCASE THEMSELVES TO BE THE BEST ORGANIZATION. BUT, ON THE INSIDE IT'S JUST THE OPPOSITE. THEY HAVE THIS (HARD TOKEN) CALLED PING ID. WHICH THEY WILL MAKE THEM INSTALL IN THE PHONES OF THE JOINEES ON THE VERY FIRST DAY BY DAYING THAT IT IS USED TO LOGIN WHEN/IF YOU LOOSE THE REAL DEVICE. HOWEVER, UPON INSTALLING THAT THEY ACTUALLY HAVE ACCESS TO THE GALLARY OF THE PHONE, CALLS CAN BE BARGED. HENCE, THEY TEND TO USE IT IN SOME MEANS. THEIR IS THIS MR. TRAINING SUPERVISOR (MR. VISHAL MISTRY) RETIRED FROM THE AIR FORCE, STILL THINKS HIM TO BE IN THE AIR FORCE UNIT"NOT IN AN CORPORATE OFFICE" DESPITE HELPING SOMEONE WHO IS MORE FIT AND ELIGIBLE FOR SUCH CERTAIN PROCESS ASKS TO RESIGN AND LEAVE MENTIONING THAT "YOU ARE AN OUTSIDER. YOU CANNOT DO ANYTHING , NOTHING WILL HAPPEN EVEN IF YOU COMPLAIN." HR SYSTEM LOOKS THE SAME.
OVERALL, ITS ONE'S CHOICE TO JOIN AN ORGANISATION OR NOT,
BUT LEAVING SUCH A TOXIC COMPANY IS THE BEST THAT ONE CAN DO. TTEC AMD MANAGERS NEED BEHAVIORAL TRAINING FIRST, ON HOW TO ACT UPON EMPLOYEES' HARSH TIME SITUATIONS INSTEAD OF TAKING ADVANTAGE. IT CAN BE SOMEONE'S LAST BETTER OPTIONS. 4TH FLOOR IS AGAIN A MYSTERY. EMPLOYEES IN EBAY HAVE BEEN TAKING HARD DOSAGE SYRUP IN THE TOILET. A LOT OF THINGS!. ADVISE:: PLEASE TEACH YOUR IN FLOOR LEADS, MANAGERS HOW TO BEHEAVE. PEOPLE ARE SOOOOOOOOOO BIASED THAT THEY EVEN COMMENT OF RELIGION AND CREEDS....Read More
Customer Support Executive in
Ahmedabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 28 Oct 2024
Likes
I'm not an employee. I was going through interviews only
Dislikes
This company is a monster. They (Mr. Bharat and his HRs) are not upfront about their intentions of "hiring you at the least possible salary". They waste your time conduction interviews and tests, and in the end just before the offer letter is to be issued, they trap you in a situation of "take it or leave it" by changing all the terms and conditions in order to drastically reduce the salary.
I was well aware of the company politics that go on within this company, the opposite gender partiality of the male managers in terms of promotions and incentives but I couldn't imagine it was this degraded.
I already experienced this all even before joining the company, I can only wonder how filthy it could have been after joining the company.
Take my advice, as a fresher who doesn't understand cheap office politics and only intends to work with his best efforts and be rewarded for the same, DON NOT APPLY FOR THIS FRAUD COMPANY....Read More
Work Details
Work timings: Strict Timings
Fraud Analyst in
Ahmedabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 22 Oct 2024
Likes
Only thing I like about the company they provide accommodation for 5 days that's the only postive thing about ttec rest all in vein
Dislikes
I had a disappointing experience working at TTEC, which ultimately led to my termination. I felt that there were issues with management, particularly with the way decisions were made. It seemed like nepotism played a significant role in promotions and job security, which created an unfair environment for employees like myself. My manager, Pratik, did not provide the support or guidance I needed during my time there, and I believe this contributed to my negative experience. I hope TTEC can address these issues for the benefit of future employees....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Fraud Analyst in
Ahmedabad
Full Time
·
Security / Fraud Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 21 Oct 2024
Likes
To be honest nothing worth appreciating
Dislikes
I had a disappointing experience working at TTEC. The company seems to be plagued by nepotism, particularly within the Gujarati community, which creates an unfair work environment. There is little opportunity for learning or growth, and the salary offered is quite low compared to industry standards.
Additionally, I was shocked to learn that they provided an experience letter to an employee who was involved in inappropriate behavior towards female colleagues. This shows a serious lack of accountability. On the other hand, employees who faced issues related to coupon abuse or caste discrimination were not given the same consideration. It feels like casteism is at its peak here.
Another major issue is the management style. If you disagree with your manager, Mr. Pratik, they will find a way to push you out, regardless of your past performance. There seems to be a complete absence of ethics; he doesn’t think twice before jeopardizing someone's career. Overall, my experience at TTEC has been extremely negative, and I would not recommend it to anyone....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Support Executive in
Ahmedabad
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Sep 2024
Likes
I liked working in TTEC, it was one of the best work environment I have ever worked. Unfortunately I have to resign due to family issues otherwise I would have spent a good amount of time working there. There were some issues but there were minor as compared to positives.
Dislikes
Majorly my opinion about is TTEC is positive however there are some issues. First, I was not happy with provided training, the training material was guarded as it was a super secret stuff. I struggle with rote memorization therefore I have to revise material multiple times to memorize it but all training was kept on office computerswith no outside access. Next there is problem of miscommunication,...Read More
Specialist Quality Assurance Engineer in
Ahmedabad
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 Aug 2024
Likes
On time salary, quick promotion,their is work life balance.
Dislikes
In area of salary hike increment the policy should be more flexible. As increment is a area of opportunities.
And yearly increment policy needs to be changed as an employee joining in the month of January will have to wait for 1.5 yrs for his first increment which is very unfair so basically their should be 2 increment cycle or else the increment cycle should be as per joining date.
People also ask about TTEC India's Engineer- Customer Supports
How is TTEC India to work for?
TTEC India is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
TTEC India is known for Company culture which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 5.0 and can be improved. To know first hand how it is like to work at TTEC India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at TTEC India?
According to AmbitionBox ratings, TTEC India employees rate its salary and benefits as 5.0 out of 5. You can know more about TTEC India Salaries at AmbitionBox
How is the work culture at TTEC India?
Work culture is rated 5.0 at TTEC India by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at TTEC India. Read detailed reviews by employees of TTEC India on AmbitionBox.