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TELUS Digital

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3.7

based on 1.2k Reviews

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TELUS Digital Customer Service Representative Reviews

Updated 16 Mar, 2025
Overall Rating
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3.8/5
based on 30 reviews

Rating distribution

Category Ratings

3.7

Work-life balance

3.7

Skill development

3.6

Company culture

3.5

Salary

3.5

Work satisfaction

3.4

Job security

2.9

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What employees say about TELUS Digital?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

81% employees reported

Flexible timing

Flexible timing

41% employees reported

No travel

No travel

84% employees reported

View more detailed insights

Gender based rating

3.4
female

Rated by Women

12 reviews

4.0
male

Rated by Men

18 reviews

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Top Mentions in TELUS Digital Customer Service Representative Reviews

30 reviews found

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1w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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How is TELUS Digital to work for?
TELUS Digital is rated 3.8 out of 5, based on 30 reviews by employees on AmbitionBox. TELUS Digital is known for Work-life balance which is rated at the top and given a rating of 3.7. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at TELUS Digital read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at TELUS Digital?
According to AmbitionBox ratings, TELUS Digital employees rate its salary and benefits as 3.5 out of 5. You can know more about TELUS Digital Salaries at AmbitionBox
How is the work culture at TELUS Digital?
Work culture is rated 3.6 at TELUS Digital by 30 employees. While job security is rated 3.4 and work-life balance is rated 3.7 at TELUS Digital. Read detailed reviews by employees of TELUS Digital on AmbitionBox.

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TELUS Digital Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 30 TELUS Digital reviews submitted by TELUS Digital employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if TELUS Digital is the right company for you. 81% of employees ...reported the working days at TELUS Digital as Rotational Shift. 59% employees reported the work timings at TELUS Digital as Strict timing. Read more
TELUS Digital Customer Service Representative Salary
based on 98 salaries
₹2.4 L/yr - ₹5.4 L/yr
At par with the average Customer Service Representative Salary in India
View more details
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