Teleperformance Senior Customer Support Associate review

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

74% employees reported

Flexible timing

56% employees reported

No travel

83% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

15 reviews

3.8

Rated by Men

15 reviews

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Top Mentions in Teleperformance Senior Customer Support Associate Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

30 reviews found

Sort by: Popular

Senior Customer Support Associate (working remotely)

Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Oct 2022

Likes

Worthless organization to go for, so many people haven't received salary for 3 months and even more including me, worst management I've seen, no job security they will throw you anywhere they want according to business requirements and will fire you at any point of time. TL's and other people will give you unbearable pressure and won't even care about your situation and health, people admitted in the hospital are forces to join and complete log in hours and also we have to keep begging for salary with thousands of mail, and no reply from there end. Isse zyada ghatiya company ya process aj tak nhi dekha! Shame on you guys! Shame on teleperformance! Its a fraud to appoint people as senior and then force them to work for a lower level! I will sue you guys for sure....Read More

Dislikes

Every bloody thing!

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Sun Pharmaceutical Industries

Join us and thrive in a company culture that inspires and empowers.

Senior Customer Support Associate in Chennai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Jan 2025

Likes

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Teleperformance

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Can someone advice whether I should join HDFC Bank with almost Half CTC or Teleperformance (TP), a BPO with Double CTC? Job Role: Inbound Customer Support. Factors: WFH: TP ✅️ HD... read more

Which Organisation to Join? Please provide reason(s) or if you have any suggestion.

4 participants . poll closed

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Senior Customer Support Associate in Mumbai

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Sep 2024

Likes

Salary is on time

Dislikes

Only politics, nthg else. Management is worst they never support you no matter whatever is happening. Big expectations from employees only.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Support Associate in Chennai

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 19 Jun 2024

Likes

Good organization

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Nothing to do

Salary - Poor
Work-life balance - Poor

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Support Associate in Chennai

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 30 May 2024

Likes

Nothing

Dislikes

Everything Worst management ever

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Support Associate in Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Mar 2024

Likes

It's very good.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to mention here.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Support Associate in Kolkata

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 26 Nov 2023

Likes

Work pressure was good and job was very secure

Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Process management was very bad assistant manager was not supportive as well

Salary - Poor
Promotions - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Senior Customer Support Associate in Kolkata

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Nov 2023

Likes

Nothing is good in tp

Dislikes

Everything Is worst

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Senior Customer Support Associate in Chennai

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Apr 2023

Likes

No comments

Dislikes

..No comments

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Support Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Jun 2023

Likes

Good company to work with.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike.

Senior Customer Support Associate in Gurgaon / Gurugram

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 08 Apr 2023

Likes

It is for those who like to sit and do one kind of job without willing to learn. As we can manage home and job. Flexible shift.

Job security - Good

Dislikes

No learning and promotion opportunities. Management are so bad. They dont know how to talk properly. Hr head is the worst. Dull environment no growth.

Salary - Poor
Skill development - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Support Associate in Jaipur

Full Time

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 22 Mar 2022

Likes

Job security is good.but don't have any working ethics. Policies are not employee centric.

Salary - Good
Skill development - Good
Work-life balance - Good

Dislikes

Not employee centric, corruption and biased promotion. Promotion are not based on experience and talent.

Company culture - Bad

Work Details

Work life is smooth but . but lots of corruption and in terms of promotion.

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

Senior Customer Support Associate in Indore

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 May 2022

Likes

Outstanding Experience with Teleperformance Indore.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Support Associate in Chennai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Jun 2023

Likes

TP is such a good company, they had a goods works are there, we are learning extra things like excel like that.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Pressure and salary.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Support Associate in New Delhi (working remotely)

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Dec 2024

Likes

Good work environment

Salary - Excellent
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Appraisal and promotion are very less

Senior Customer Support Associate (working remotely)

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 17 Mar 2023

Likes

To be honest company is really good but increment and salary are far less appraisal maximum is 1200 to 800rs

Skill development - Excellent
Company culture - Good

Dislikes

No appraisal

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Support Associate (working remotely)

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Dec 2022

Likes

TP given me a platform to work in process known as CVS- EC. I like the way I got supported during the OJT phase. So overall, I so happy to be a part of this company.

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

My designation is Sr. Customer Executive. However my designation should be Sr. AR- Associate.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Support Associate (working remotely)

Customer Support Executive Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

4.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 03 Sep 2022

Likes

Permanent WFH

Work satisfaction - Good

Dislikes

Company Culture and Job Security and Appraisal.

Job security - Bad
Promotions - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Support Associate (working remotely)

Full Time

Customer Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 21 Sep 2022

Likes

The support from the team leads

Skill development - Good
Job security - Excellent
Work-life balance - Good

Dislikes

Management

Salary - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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