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Teleperformance
Comparebased on 28.9k Reviews
Filter reviews by Teleperformance Senior Customer Care Representative Reviews
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3 reviews found
Senior Customer Care Representative in Malad
Full Time
Onfido Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It has great environment to work
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislike
Work Details
Great experience
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Care Representative in Work from home (working remotely)
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Everything
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Very very nice place to work and to grow
Work Details
Excellent
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employee Benefits
Counselling and career guidance how to relax by doing yoga and meditation
What people are saying about Teleperformance
Senior Customer Care Representative in Mumbai
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Employee centric and good work environment
Work Details
first point of contact for customers calling for the queries about there credit cards solutions
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Similar Designation Reviews
Team Lead in Mohali
Full Time
Operations Department
Overall Rating
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Skill development
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Likes
HR management is good but recruited is bribing
Dislikes
Politics is going on from AM level (Grade 3) to Sr. Manager (Grade 6), very cheap politics is going on floor. Job is not secured as if you will put your points i. Front of AM then he will make your life hell on floor and try to break your strength with political play role.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Quality Analyst in Hyderabad / Secunderabad
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
Teleperformance stands out for its focus on employees . They truly priorities our growth through health benefits, learning options, and career advancement .
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
MIS Executive in Thane
Full Time
DBA / Data warehousing Department
Overall Rating
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Skill development
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Likes
Full ac almost 16° celcius. Employee shivers in cold but as manger wants no one can complaint about it.
Dislikes
Recently got promoted as MIS executive (tried for almost 5 years, and after getting promotion got to know that my manager was playing favourites and that's the reason I failed in 16 test). But no proper handover of role, TL, AM, Manager don't have any idea about what is going on in department. Executive who are giving handover mentally harassing, they just want to create unnecessary problems by making simple process complex. They want freshers know everything about the process within no time....Read More
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Technical Support Executive in Hyderabad / Secunderabad
Full Time
Operations Department
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Likes
Good company to work for the technical Support suggest to join the company if you are ok with the complete rotation shifts. The pay is good and also the managers and the working team is very effective to work with...
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive in Hyderabad / Secunderabad (working remotely)
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
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Skill development
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Likes
Salary was on time and senior executives were quiet friendly and professional too....
- Salary - Excellent
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Work pressure a bit
- Promotions - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Chennai
Full Time
Voice / Blended Department
Overall Rating
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Skill development
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Likes
Teleperformance is one of the best company I ever worked with. Company's work culture is very good. Anyone willing to start a good career in BPO, it's a great choice.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike, everything is good at Teleperformance.
Work Details
Work days: Rotational Shift (Flexible Timings)
Analyst in Hyderabad / Secunderabad
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
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Skill development
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Likes
Don't go guys who are willing to join. TP makes you why we are living.
Dislikes
There is no work life balance, there is no proper salary , they are doing us with extra hours other than our shift timings , no proper timings , no proper week offs , full politics in office. No shift allowances, No two way Cab , they are doing just business with employee health. If we are doing night shifts ,if we ask for one day leave they were asking like where is documented proof. Don't waste your career...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Analyst in Hyderabad / Secunderabad (working remotely)
Full Time
Business Intelligence & Analytics Department
Overall Rating
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Likes
It was one of the most rewarding experiences I have had in a corporate setting. My team leader demonstrated exceptional professionalism and courtesy throughout the process.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
It was a contractual
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Analyst in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
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Skill development
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Likes
No work pressure and the colleagues are too friendly and managers are also too polite and very friendly.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
The salary too low for onsite projects and there is no extracurricular activities .
- Salary - Poor
Work Details
Work policy: other
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Quality Analyst in Kolkata
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
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Skill development
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Likes
There is growth in a very short time.
- Promotions - Good
Dislikes
Salary, shifts, work life balance nothing is provided as promised and they say they are employee centric company but whenever you raise any queries the HRs don't even bother to check the problems you are facing they just say their signature statement 'as per policy'.
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Other Teleperformance Reviews
Commercial Executive in Jaipur
Full Time
Customer Success Department
Overall Rating
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Likes
I dont like it as i really want to join teleperformance. But they are not making me in.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I was the employee of teleperformance from 2022 to 2024. And then i had left the teleperformance. But now i am wanting to rejoin the teleperformance the management is saying that you were having the pointers. But as per policy the employ should not leave the teleperformance on active pointers. But i was not having the active pointers and they are not making me in.
Work Details
Work policy: It was all from office but if you need can ask for the work from home.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Manager in New Delhi
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
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Skill development
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Likes
The culture is very competitive and the values and very high but there are certain elements which try n overpower due to their senior level contacts to demoralize other staff and break them
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
Teleperformance is an organisation to work with and have quiet liked my tenure here
- Company culture - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Csa Analyst in New Delhi
Full Time
Non Voice Department
Overall Rating
Category Ratings
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Skill development
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Likes
Not at all poor management
Dislikes
Management is so poor, and also there Hr Tushar kohli having behaviour issues they don't even know how to talk to employees.No job security teleperformance is worst and poor company.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: Work from home
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Executive in Kolkata
Full Time
Customer Success Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Salary, Colleages, TL and the process (Amazon Na)
- Salary - Excellent
Dislikes
Alot of politics , favouritism, after good stack ranking no appresal, Management and last but not the least stupid people with no knowledge are getting hike and good people with skills and knowledge regarding job are leaving the company. Tp is really a reputed company with such a good process but due to the politics the people thisprocess gunna shut down one day .. and it's gunna lead a huge impact in employee....Read More
- Job security - Bad
- Promotions - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Deputy Manager in Jaipur
Full Time
General Insurance Department
Overall Rating
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Skill development
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Work-life balance
Likes
Nothing is good about the company
Dislikes
Work life balance is very bad employees are made to work from 1PM to next day morning 8AM. Very bad office politics My husband is suffering from various health issues Weekends are also working overall 24 hours if employee works still work load is very high Managers keep bullying people working under them Very bad culture
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
IT Service Desk Analyst in Mumbai
Full Time
IT Support Department
Overall Rating
Category Ratings
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Skill development
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Likes
Everything is good, behavior, support and most important thing is....on time salary.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No appraisal is too baad they just giving 2000 rs hike to those employees who achieved Exceed expectations and for meet expectations only 1000 rs... so basically there is no future.
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Team Lead Operations in Jaipur
Full Time
Operations Department
Overall Rating
Category Ratings
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Likes
Hello everyone, this is to bring to your attention that I have worked there for almost a year and a half and so far, what I have observed so far was the work culture, the fantastic management who is willing to take care of you in each and every situation. Additionally, I am very grateful to be a part of this organization. If you are willing to move forward, then there is no stopping here.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing as such. Experience might differ from person to person but my experience with the organization is fantastic.
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Manager BI in Gurgaon / Gurugram
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
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Skill development
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Likes
If you are lucky you will get a good boss.
Dislikes
Office politics, favourism, preassumption about you and your work. No one is there to listen your problem. It all dep3nds on your immediate boss. Always remember you join a company and you leave because of your boss.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Service Representative in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Clients are good and associated with well known brands
Dislikes
Everything/ management policy transparency, even work systems are not hygienic and always i mean most of the times dirty restrooms
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Advanced Resolution Expert in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working culture and supportive always pull and appreciate the performance.
- Salary - Good
- Work-life balance - Excellent
Dislikes
No job security, suddenly ask to give notice period and very bad about job security.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work policy: other
Work timings: Flexible Timings
Work related travel: This is a desk job.
- HQ - Paris, France
- BPO
- 50k-1 Lakh Employees (India)
- IT Services & Consulting
- Software Product
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Teleperformance Reviews by Designations
- Teleperformance Customer Care Executive Reviews
- Teleperformance Customer Service Associate Reviews
- Teleperformance Customer Service Executive Reviews
- Teleperformance Quality Analyst Reviews
- Teleperformance Customer Support Executive Reviews
- Teleperformance Team Lead Reviews
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- Teleperformance Senior Customer Service Executive Reviews
- Teleperformance Analyst Reviews
- Teleperformance Technical Support Executive Reviews
- Teleperformance Team Lead Operations Reviews
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AmbitionBox has 3 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. ... Read more- Home >
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