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Engaged Employer

Teleperformance

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3.9

based on 29.9k Reviews

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Teleperformance Assistant Manager Operations Kolkata Reviews

Updated 6 Dec, 2024

Overall Rating

3.6/5

based on 9 reviews

Rating distribution

3 (33.3%)

2 (22.2%)

1 (11.1%)

0 (0%)

Category Ratings

3.4

Skill development

3.4

Promotions

3.2

Salary

3.1

Work-life balance

2.8

Job security

2.8

Work satisfaction

2.4

Company culture

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

57% employees reported

Flexible timing

57% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

3.0

Rated by Women

1 reviews

3.6

Rated by Men

8 reviews

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9 reviews found

Sort by: Popular

Assistant Manager Operations in Kolkata

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 06 Dec 2024

Likes

On time salary

Dislikes

Everything.. toxic world culture in kolkata site in amazon NA business

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager Operations in Kolkata

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 20 Sep 2024

Likes

Professionalism

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

Mid management is not that good

What people are saying about Teleperformance

View All

a deputy manager

Job at Risk because of AI 🚨

The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents. 🔹 AI-powered voice modulation is minimizing the need for language training. 🔹 Chatbots and virtual assistants are handling routine queries. 🔹 Automated workflows are streamlining backend operations. What’s the way forward? Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape. 💡 How do you see AI reshaping the BPO industry? Share your thoughts

Got a question about Teleperformance?

Ask anonymously on communities.

Assistant Manager Operations in Kolkata

Full Time

Recruitment & Talent Acquisition Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 01 Jun 2024

Likes

Good organisation with SOP in place for everything

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Should offer better salary

Salary - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager Operations in Kolkata

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Jun 2022

Likes

The Seniors always being ready to help

Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Salary Hike is very lesser

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager Operations in Kolkata

Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 02 Nov 2018

Likes

Though my tenure was short but it was a nice experience to work with. Should be liberal with company policies as per business requirement.

Salary - Good
Job security - Good

Dislikes

Scope of enhancement or upskilling is limited.

Work Details

Work days: Rotational Shift (Flexible Timings)

Assistant Manager Operations in Kolkata

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

4.0

Job security

4.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 27 Jun 2019

Likes

Associates are really good and respectful...but management is pathetic. Very poor increment structure. And the worst thing is they've ethical compromise. Anyone and everyone, in the top management section are just puppets and they believe in somebody has to suffer the consequences funda. Be very careful ; treacherous place.

Job security - Good
Promotions - Good
Work-life balance - Good

Dislikes

No transparency or over critical bosses. People who talk most highly about integrity are there to judge you on your's. Can be more funnier ?

Salary - Poor
Skill development - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work has pressure but interesting. You can invest hours and feel completely exhausted about the day bygone.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager Operations in Kolkata

Hdfc life insurance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Oct 2020

Likes

The best experience in my life our teleperfomance.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Always missing my boss Monoj yadav operation manager

Work Details

Very good

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Assistant Manager Operations in Kolkata

Enterprise & B2B Sales Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

5.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 12 Jan 2018

Likes

Good Support from the seniors and the managers. colleagues are very good.

Salary - Excellent
Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

no job security. tells people to leave all of a sudden

Job security - Poor

Work Details

exciting and objective oriented

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Assistant Manager Operations in Kolkata

Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 15 Apr 2019

Likes

Support from seniors

Dislikes

Carrer growth opportunities, benefits and increments

Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Teleperformance Assistant Manager Operations Reviews by Locations

Teleperformance Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 57% of emplo...Read more