Tech Mahindra Senior Technical Support Analyst Reviews
based on 7 reviews
Updated 9 Jun, 2022
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
4.3
Skill development
4.3
Job Security
4.0
Work Satisfaction
3.5
Work-Life balance
3.5
Promotions/Appraisal
3.4
Salary & Benefits
3.2
Company culture
Tech Mahindra is rated
3.2 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
3.2 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
7 reviews found
Sort by:
Popular
Senior Technical Support Analyst in
Hyderabad / Secunderabad
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 06 Oct 2018
Likes
Professional attachment with the company, as I joined as a fresher, the infrastructure
Dislikes
Poor growth in ways of compensation, unstable work conditions due to very frequent changes in the assigned projects
Senior Technical Support Analyst in
Hyderabad / Secunderabad
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 31 Jan 2020
Likes
Friendly coworkers
Dislikes
Hygiene Issues cafeteria food is worst
Work Details
Work timings: Strict Timings
Senior Technical Support Analyst in
Hyderabad / Secunderabad
Technical support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 29 Jan 2020
Likes
No human treatment
Dislikes
The management
Work Details
Work timings: Strict Timings
Senior Technical Support Analyst in
Hyderabad / Secunderabad
GIS Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 27 May 2020
Likes
Na
Dislikes
Na
Senior Technical Support Analyst in
Hyderabad / Secunderabad
Customer Care Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 09 Jun 2022
Likes
Overall it was good
Dislikes
Please be polite & avoid using offensive language or defame people. This is a place for constructive feedback 😊
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Support Analyst in
Pune
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 16 Jan 2019
Overall Rating
You are reading trusted reviews. Keep reading to find out more about
Tech Mahindra.
Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Software Engineer in
Indore
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Dec 2024
Likes
I enjoy the collaborative and supportive work environment at Tech Mahindra. It's a place where teamwork and innovation are encouraged, which has helped me grow both personally and professionally.
Dislikes
I honestly have nothing to dislike about working at Tech Mahindra. The company provides a supportive environment, ample learning opportunities, and a platform to grow professionally. Any challenges I’ve faced here have only helped me learn and improve, which I view as a positive aspect of my journey.
Work Details
Work days: Monday to Friday
Work related travel:This is a desk job.
Senior Software Engineer in
Noida
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 18 Dec 2024
Likes
NA
Dislikes
If the employee on bench and given the internal interview so this process is time consuming because we don't received from there side so in that case your bench time will reduce. If you profile is audit an review in that case you will not received any update related to project allocation. same thing happened with me, I got the project at last moment but not got confirmation from project allocation team so in this case they give me the exit formalities.
So this is not good thing....Read More
Software Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Dec 2024
Likes
I appreciate the collaborative and innovative work environment at Tech Mahindra, which fosters growth, learning, and opportunities to work on cutting-edge technologies.
Dislikes
I sometimes find the bureaucratic processes and hierarchical structure at Tech Mahindra to be slow and inflexible, which can hinder agility and quick decision-making.
Technical Lead in
Pune
Full Time
·
Engineering & Manufacturing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Only Hinjewadi Campus.
Dislikes
No opportunity to grow in company. Upper Management is not able to understand the requirements from customer and unnecessary recruiting people. If your traveling for office work expenses whatever you spend no guaranty company will pay such a full policy.
Work Details
Work days: Monday to Friday
(Strict Timings)
Senior Software Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Only Campus.
Dislikes
Senior Management. They are from old school and they want us to just listen to them. U cannot give your suggestions or any idea.
All seniors are very arrogant.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Software Engineer in
Noida
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Ease of work.
Dislikes
1) I joined as a fresher and got trained on Java FSD and performed great at the final assessments. Despite all the hard work and dedication for learning and growth they moved me to a support(tickets resolving) role.
2) Even after completing 2 years of experience, not a single one of the candidates who joined with me got any appraisals and people who joined few months later got promoted without even competition of 1 or 2 years. Don't what's wrong with the management.
3) Junior resources/ freshers don't get much values and Opportunities as almost all of the positions required 5+ years experience. So growth is not an option....Read More
Senior Software Engineer in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Dec 2024
Likes
There is no job guarantee for employees with out prior intimation they are laying of for employees it’s not good actually and also they are not at all giving to serve notice period also. Immediately they are sending out from the company. As am the married person how can i servive in society tell me i suffered like anything.
Dislikes
All Dislikes only no positive thing at tech M
Work Details
Work policy:
2 days/week from office
Work days: Alternate Saturday off
(Flexible Timings)
Software Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 07 Dec 2024
Likes
Learning is good. Technically you will gain good knowledge.
Dislikes
Managers will take full credit of your work. Will not allow you to interact with clients. Appraisal is low.single digit increment. Work wise will be working more than 8 hours in some days.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Lead in
Kolkata
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Dec 2024
Likes
Nothing is there to like this organisation.
Dislikes
If you want to join Tech Mahindra by any chance, I would say think about it atleast 10 times. Their work culture will damaged your work life balance. Full of politics and toxic environment, there are very short term projects you will be always worried about your next project and project extension.
Office Politics is full and everyone will try to pulling back.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Software Engineer in
Hyderabad / Secunderabad
Full Time
·
Quality Assurance and Testing Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 Dec 2024
Likes
TechMahindra promotes a healthy work-life balance. offering flexible work arrangements. employee wellness programs. and recreational activities.
Dislikes
No promotions and hikes
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other Tech Mahindra Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Technical Architect in
Noida
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 22 Dec 2024
Likes
Freedom to do and no as such hard and farst policy to do any task
Dislikes
Leadership, poor appraisal process, no standard salary offering or revision. Good employees recognition and addressing their concerns to keep them motivated
Work Details
Work policy:
Customer exceptional
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Associate Security Consultant in
Pune
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 22 Dec 2024
Likes
It's difficult you list down LIKE/LIKES about the company as I could not find any so far.
Dislikes
1. Only join if you do not have a job in hand
2. Higher management people wants to RULE in the name of GOVERNANCE and development of the team
3. They make their own cartel by bringing their own people from previous companies so that you cannot escalate the things to the higher management.
4. They are ruining the market by quoting less bids to get the projects
5. Company aim is to simply get the projects without doing proper research and analysis about the project in terms of required resources.
6. Getting projects at the lower rate and overloading staff, making them work for 12 hours without paying anything extra.
7. No additional perks.
8. Being such a big company they don't have budget for yearly party, team lunch, team outing, no Diwali/yearly gifts
9. Always running out of budget...Read More
Customer Relations Advisor in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Nothing
Dislikes
Everything. Management pressurize advisors to complete secondary KPI and also pressurizes not to follow primary KPI if secondary KPI not met.
No support from management
Management is worst.
HR will help you only when you complaint regarding them to CEO and top management
Associate in
Noida
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2024
Likes
I like Tech Mahindra because of it's big name(i,e. MNC)
Tech Mahindra is very big company and it have many branches with so many processes which help to grow in corporate field.
Dislikes
Tech Mahindra is an MNC but the process in which I work with is new that is why the management is not able to handle the associate's.
Work Details
Work related travel:This is a desk job.
SAP Refx Consultant in
Hyderabad / Secunderabad (working remotely)
Full Time
·
IT Consulting Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
It's a huge organisation.
Dislikes
Organisation was great and wonderful. But people like ( VEENA ADUSUMILLI the Project manager ) is torturing employees with her narcissist behaviour.
She is the reason I have left the organization. Please take an action on her. Kindly take everyone's review on her who is working in project DigitalOnUs.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 19 Dec 2024
Likes
As the work place is good spacious and some stress buster games are available on floor .Good to work atmosphere
Dislikes
As some tenure females co employees feel that I went try to ask some doubts feel asking there work as to be sured not to repeat the mistake once done not good helping nature ,bad tl , management all as was part of healtech app Narayana Health hospitals.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Support Associate in
Noida
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Nothing, I do hardwork n earn my income but everyone has played their own game which ruin my mental peace
Dislikes
Work environment, not given appraisal do years , ni professionalism
Work Details
Work policy:
No work from home, girls can't do wfh and boys can take, strict restrictions even if you're not well you need to report to the office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Chandigarh
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 19 Dec 2024
Likes
I worked as CSA in Flipkart VIP process, and It was average experience neither good or bad, company campus amazing and shift timings as per my requirement most of the time, but the process of flipkart and real time solution to customers was not that good, PF deduction system at TechM was not good
Dislikes
Pf deduction and Job security is very less
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Technical Manager in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 18 Dec 2024
Likes
I joined Jan 23 2023, April 1st onwards HR declared like Project manager and above will not get Variable component mentioned for 1st quarter but dragged till 3 quarters. In my case wen I have project it's company guidelines no variable and wen we are in bench it's company policy not to pay variable component. No one will be there to guide if any issue happens.
Dislikes
Variable pay component not paid, annual appraisal will be taken but no payment wat ever rating and they are ready to terminate at anytime. Wen joining the company you are great fellow to terminate you are outdated in 1 year.
Work Details
Work days: Monday to Friday
Work related travel: This job involves
Travel Within City.
Wfm Real Time Analyst in
Gandhinagar
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Dec 2024
Likes
1. Start Positively:
"I appreciate the opportunities the company provides for growth and the supportive work environment."
2. Highlight an Area to Improve:
"However, I feel that communication between departments could be more streamlined to improve efficiency."
3. Suggest a Solution:
"A weekly update meeting or a shared platform forreal-time updates might help."
4. End Positively:
"I value being part of this team and want to contribute to its continued success."...Read More
People also ask about Tech Mahindra's Senior Technical Support Analysts
How is Tech Mahindra to work for?
Tech Mahindra is rated 3.2 out of 5, based on 7 reviews by employees on AmbitionBox.
Tech Mahindra is known for Skill development which is rated at the top and given a rating of 4.3. However, Company culture is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Tech Mahindra read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Tech Mahindra?
According to AmbitionBox ratings, Tech Mahindra employees rate its salary and benefits as 3.4 out of 5. You can know more about Tech Mahindra Salaries at AmbitionBox
How is the work culture at Tech Mahindra?
Work culture is rated 3.2 at Tech Mahindra by 7 employees. While job security is rated 4.3 and work-life balance is rated 3.5 at Tech Mahindra. Read detailed reviews by employees of Tech Mahindra on AmbitionBox.
Tell us how to improve this page.
Tech Mahindra Senior Technical Support Analyst Reviews by Locations