Tech Mahindra Customer Support AssociateHyderabad / Secunderabad Reviews
based on 6 reviews
Updated 12 Aug, 2024
Overall Rating
3.9/5
How AmbitionBox ratings work?
Category Ratings
4.1
Company culture
4.0
Job Security
3.8
Work-Life balance
3.7
Work Satisfaction
3.6
Skill development
3.3
Salary & Benefits
3.3
Promotions/Appraisal
Tech Mahindra is rated
3.9 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
3.9 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Tech Mahindra Customer Support Associate Hyderabad / Secunderabad Reviews
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6 reviews found
for
"appraisal"
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Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 12 Aug 2024
Likes
Good
Dislikes
Appraisal and salary hike was to bad
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 23 Nov 2023
Likes
N/A
Dislikes
No salary increment. Extra work hours they will extend.Only work they want work.we do not use leaves,option holidays.only week offs we have to use and they will cut week offs also if work not completed.
Customer Support Associate in
Hyderabad / Secunderabad
Associate customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 08 Feb 2022
Likes
Good Work Environment And Culture, Teammates are Supportive and management is Transparent
Salary time to time take in per month
Company policies are good And Appraisals are fair
Dislikes
No Dislikes Working at this company
Work Details
The Job is Quit Interesting
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Hyderabad / Secunderabad
Customer Care Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Apr 2022
Likes
Work from Home
Dislikes
Worst company to work for no recognition, appreciation and appraisals. No work life balance and we need to beg for leave approval.
Work Details
Hell
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Hyderabad / Secunderabad
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 25 Jun 2018
Likes
The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here....Read More
Dislikes
Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. <mark style="background-color: #fff5e4;">I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. </mark>Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Tech Mahindra, Hyderabad / Secunderabad Customer Support Associates
Is Tech Mahindra, Hyderabad / Secunderabad a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 6 employee reviews, it's clear that most customer support associates have an average experience working at Tech Mahindra, Hyderabad / Secunderabad. Company culture holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about company culture and career growth on AmbitionBox.
Does Tech Mahindra, Hyderabad / Secunderabad pay their Customer Support Associates well?
According to AmbitionBox reviews, Tech Mahindra, Hyderabad / Secunderabad customer support associates rate their salary and benefits at 3.3 out of 5, based on 6 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra, Hyderabad / Secunderabad's customer support associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Hyderabad / Secunderabad for customer support associates, click here.
How is the work culture at Tech Mahindra, Hyderabad / Secunderabad for Customer Support Associates?
Work culture at Tech Mahindra, Hyderabad / Secunderabad for customer support associates is rated 4.1 out of 5 by 6 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Tech Mahindra, Hyderabad / Secunderabad. To read reviews specifically about work culture at Tech Mahindra, Hyderabad / Secunderabad for customer support associates, click here.
How is the job security at Tech Mahindra, Hyderabad / Secunderabad for Customer Support Associates?
Based on 6 reviews on AmbitionBox, Tech Mahindra, Hyderabad / Secunderabad's customer support associates rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Tech Mahindra, Hyderabad / Secunderabad, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Tech Mahindra, Hyderabad / Secunderabad for customer support associates, click here.
Is work from home available to Customer Support Associates at Tech Mahindra, Hyderabad / Secunderabad?
According to 11 AmbitionBox reviews, Tech Mahindra, Hyderabad / Secunderabad does not currently offer any work-from-home options to customer support associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Tech Mahindra, Hyderabad / Secunderabad as a Customer Support Associate?
To get a job at Tech Mahindra, Hyderabad / Secunderabad as a Customer Support Associate, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.
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