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3.6

based on 33k Reviews

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Tech Mahindra Customer Support Associate Hyderabad / Secunderabad Reviews

based on 6 reviews
Updated 12 Aug, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.1

Company culture

4.0

Job Security

3.8

Work-Life balance

3.7

Work Satisfaction

3.6

Skill development

3.3

Salary & Benefits

3.3

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Support Associate Hyderabad / Secunderabad Reviews

6 reviews found for "appraisal"

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Top Tech Mahindra Customer Support Associate Interview Questions

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Q1. How can you tackle your customer in real time scenario?
View answers (31)
Q2. How would you handle an irated CX and what is the meani ... read more
View answers (7)

Get interview-ready with top interview questions

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Q3. How would you handle an angry customer?
View answers (6)
Q4. Tell me something about cricket in English as well as H ... read more
View answers (6)
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Customer Support Associate Jobs at Tech Mahindra

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People also ask about Tech Mahindra, Hyderabad / Secunderabad Customer Support Associates

Is Tech Mahindra, Hyderabad / Secunderabad a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 6 employee reviews, it's clear that most customer support associates have an average experience working at Tech Mahindra, Hyderabad / Secunderabad. Company culture holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about company culture and career growth on AmbitionBox.
Does Tech Mahindra, Hyderabad / Secunderabad pay their Customer Support Associates well?
According to AmbitionBox reviews, Tech Mahindra, Hyderabad / Secunderabad customer support associates rate their salary and benefits at 3.3 out of 5, based on 6 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra, Hyderabad / Secunderabad's customer support associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Hyderabad / Secunderabad for customer support associates, click here.
How is the work culture at Tech Mahindra, Hyderabad / Secunderabad for Customer Support Associates?
Work culture at Tech Mahindra, Hyderabad / Secunderabad for customer support associates is rated 4.1 out of 5 by 6 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Tech Mahindra, Hyderabad / Secunderabad. To read reviews specifically about work culture at Tech Mahindra, Hyderabad / Secunderabad for customer support associates, click here.
How is the job security at Tech Mahindra, Hyderabad / Secunderabad for Customer Support Associates?
Based on 6 reviews on AmbitionBox, Tech Mahindra, Hyderabad / Secunderabad's customer support associates rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Tech Mahindra, Hyderabad / Secunderabad, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Tech Mahindra, Hyderabad / Secunderabad for customer support associates, click here.
Is work from home available to Customer Support Associates at Tech Mahindra, Hyderabad / Secunderabad?
According to 11 AmbitionBox reviews, Tech Mahindra, Hyderabad / Secunderabad does not currently offer any work-from-home options to customer support associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Tech Mahindra, Hyderabad / Secunderabad as a Customer Support Associate?
To get a job at Tech Mahindra, Hyderabad / Secunderabad as a Customer Support Associate, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.

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Work Policy for Tech Mahindra Customer Support Associate Hyderabad / Secunderabad

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Workplace policy may vary based on Department, Designation and Location.

based on 11 reviews in last 6 months

Work from office

Work from office

64%
Hybrid

Hybrid

36%

2 days/week from office

27%

Other hybrid work policies

9%

Gender Based Ratings for Tech Mahindra Customer Support Associate Hyderabad / Secunderabad

based on 124 reviews
4.2
Rated by 45 Women

Rated 4.5 for Company Culture and 4.3 for Work-Life Balance

women
3.6
Rated by 79 Men

Rated 3.7 for Company Culture and 3.7 for Job Security

men

Working Days for Tech Mahindra Customer Support Associate Hyderabad / Secunderabad

based on 128 reviews
Rotational Shift
42%
Monday to Friday
28%
Monday to Saturday
24%
Other
5%
Alternate Saturday off
1%

Work Timings for Tech Mahindra Customer Support Associate Hyderabad / Secunderabad

based on 128 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9am - 7pm)
61%
4%
3%
32% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Support Associate Hyderabad / Secunderabad

based on 128 reviews
Day shift
Night shift
85%
15%

Business Travel for Tech Mahindra Customer Support Associate Hyderabad / Secunderabad

based on 128 reviews
No travel
52%
Within city
39%
Within country
7%
International travel
2%
7% less than the average Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
4 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
3 total responses
officeGym
Office gym
1 total response
+3 more benefits
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