Sykes Business Services Of India Customer Care Representative Reviews
Updated 16 Jun, 2024
Overall Rating
3.8/5
based on 3
reviews
Rating distribution
Category Ratings
4.5
Work satisfaction
3.6
Company culture
3.1
Salary
3.1
Work-life balance
3.1
Promotions
2.9
Skill development
2.7
Job security
Sykes Business Services Of India is rated
3.8 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate
...
Read more
Sykes Business Services Of India is rated
3.8 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Customer Care Representative in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
5.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 16 Jun 2024
Likes
Everything
Work satisfaction - Excellent
Company culture - Good
Dislikes
Salary is not worthable to that work and shift timings.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Representative in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
3.0
Job security
5.0
Promotions
5.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 05 May 2023
Likes
It's good
Salary - Excellent
Skill development - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
Nothing to dislike about sykes
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Representative in
Nanakramguda, Financial district, Hyderabad.
Full Time
·
Business Process Outsourcing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Oct 2021
Likes
Nothing. U just get salary that's it. Happy to know that Sitel boughtup this company. Lucky employees.
Dislikes
Worst company I ever worked for. They deduct everything from the salary, issue warning letters to deduct from ur salary and some benifits like incentives and other allowances. POLITICS AND LOTS OF POLITICS. WORST HRs and Managers who run the company like its their own, they never respond to anything and are rude to th highest extent. If you do OTs and take any emergency leave, they deduct ur leave balance and the OT hours (8hours). So it is a loss for both leave balance and the Overtime you did. Salary will be credited on one day, the incentives after 2 weeks of ur salary date and other allowances seperately like they r giving alms. They deduct for the transport, for the food coupon and everything. Almost all the employees r silent there cuz they don't want to get terminated. They even charges for the chair and table for WFH stating the funiture is mandate. WORST COMPANY EVER....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
WORST.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
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Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 30 Sep 2024
Likes
Nothing hr are worst they simply spoil your life plzz don't join this company
Dislikes
They will not give you relieving letter don't spoil your life and waste your experience I have worked for 18months with 1month notice period but nothing I have wasted my experience and again I have joined like fresher 🖕🖕🖕🖕🖕🖕🖕 plzz don't join here better you see another don't spoil your life requesting
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Mar 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 14 Mar 2025
Likes
Salary - Good
Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 19 Feb 2025
Likes
Salary - Good
Overall Rating
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 17 Jan 2025
Likes
The management
Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing to add
Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 10 Jan 2025
Likes
It is a great company I have worked with you can learn many things
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Voice \/ Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Salary
1.0
Skill development
5.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 26 Dec 2024
Likes
Nothing
Job security - Excellent
Dislikes
Everything I dont like here
Salary - Bad
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Recruitment & Talent Acquisition Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
2.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 21 Dec 2024
Likes
Being able to develop skills
Skill development - Good
Work satisfaction - Good
Dislikes
Appraisal
Job security - Poor
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Voice \/ Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 15 Nov 2024
Likes
Nothing is good to like here
Dislikes
They will do mass hiring at the starting of any new process and simply fire all the people in 3-4 months, without any proper training
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Poor
Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 10 Oct 2024
Likes
I liked the work life style
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Other Sykes Business Services Of India Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Real Time Analyst in
Hyderabad / Secunderabad
Full Time
·
Strategic Management Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Oct 2024
Likes
Only the security persons who are atleast helping someone in need.
Dislikes
No employee benefit hr management is poor I say pathetic and not good for anyone to be with this company.
No one should join this company your life will get ruined
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
SOC Analyst in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 Mar 2025
Likes
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Support Associate in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 Mar 2025
Likes
Work life balance
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salaries n bonus won't give
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Quality Analyst in
Uppal
Full Time
·
Quality Assurance and Testing Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 21 Feb 2025
Likes
Nathing
Dislikes
Nathong
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 03 Feb 2025
Likes
Good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing to say much
Csr Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 31 Jan 2025
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
KYC AML Production Quality Controller in
Hyderabad / Secunderabad
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Jan 2025
Likes
It depends on your mental health
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No
Customer experience Specialist in
Hyderabad / Secunderabad
People also ask about Sykes Business Services Of India's Customer Care Representatives
How is Sykes Business Services Of India to work for?
Sykes Business Services Of India is rated 3.8 out of 5, based on 3 reviews by employees on AmbitionBox.
Sykes Business Services Of India is known for Work satisfaction which is rated at the top and given a rating of 4.5. However, Job security is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Sykes Business Services Of India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Sykes Business Services Of India?
According to AmbitionBox ratings, Sykes Business Services Of India employees rate its salary and benefits as 3.1 out of 5. You can know more about Sykes Business Services Of India Salaries at AmbitionBox
How is the work culture at Sykes Business Services Of India?
Work culture is rated 3.6 at Sykes Business Services Of India by 3 employees. While job security is rated 2.7 and work-life balance is rated 3.1 at Sykes Business Services Of India. Read detailed reviews by employees of Sykes Business Services Of India on AmbitionBox.
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