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Sutherland Healthcare Solutions

Compare

based on 567 Reviews

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Sutherland Healthcare Solutions Customer Service Representative Reviews

based on 3 reviews

i

Updated 14 Apr, 2022

Overall Rating

4.8/5

How AmbitionBox ratings work?

Category Ratings

4.8

Company culture

4.8

Job Security

4.8

Salary & Benefits

4.8

Work-Life balance

4.8

Promotions/Appraisal

4.8

Work Satisfaction

4.8

Skill development

3 reviews found

Sort by: Popular

Customer Service Representative in Hyderabad / Secunderabad

Full Time

·

Editing (Print / Online / Electronic) Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 08 Oct 2024

Likes

Good

Dislikes

Good work culture and the canteen is good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Hyderabad / Secunderabad

Branch Banking Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 14 Apr 2022

Likes

Good company

Dislikes

Good company to work and learn

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Representative in Manikonda

Healthcare Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 08 Apr 2021

Likes

Little partiality company based

Dislikes

Partiality...

Work Details

Good

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

Got a question about Sutherland Healthcare Solutions?

Ask anonymously on communities.

Similar Designation Reviews

Senior Associate in Chennai

Full Time

·

Health Informatics Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 12 Aug 2024

Likes

It was wonderful journey and environment is also very good comfortable l like it.

Dislikes

Nil

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 26 Jun 2024

Likes

WFH is the best option here

Dislikes

Package should increase

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Health Informatics Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 29 Oct 2024

Likes

Company ethics and company culture

Dislikes

nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 10 Jan 2024

Likes

It totally toxic cozz people never respect other skills they do favours and there is no women's safety

Dislikes

Because there is no job guarantee and no safety fo jobs

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Hyderabad / Secunderabad (working remotely)

Full Time

·

Healthcare & Life Sciences - Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 21 Oct 2024

Likes

Work from home

Dislikes

No work life balance

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 Sep 2024

Likes

Work environment and great place for freshers

Dislikes

Nothing

Senior Associate in Chennai

Full Time

·

Doctor Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 02 Jun 2024

Likes

Manager and team support

Dislikes

Sudden changes

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Healthcare & Life Sciences - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Oct 2024

Likes

Best company and motivational employees

Dislikes

Nothing

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Healthcare & Life Sciences - Other Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 20 Oct 2024

Likes

Work coordination

Dislikes

Appraisal and salary

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 01 Nov 2023

Likes

Initially they given WAH

Dislikes

No learning at all, basically it's a Chennai based MNC so you'll definitely feel partiality between Chennai and other state.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Other Sutherland Healthcare Solutions Reviews

Process Analyst in Hyderabad / Secunderabad

Full Time

·

Health Informatics Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 04 Nov 2023

Likes

Sutherland Global services is an MNC for name, all the TL'S & Managers are good and support,but where as coming to the growth ,appraisal & salary it is completely vary to otherMNC Organisation,basic level pay and market standards are not followed regarding employee pay ,most of the people will leave the organisation due to this reason

Dislikes

Coming to growth appraisal and salary it is very poor and not considering market standards and even no comparison with other MNC 'thiis the main reason that employees leaving this organisation.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Non Voice Process Associate in Chennai (working remotely)

Full Time

·

Healthcare & Life Sciences - Other Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 05 Oct 2024

Likes

No pressure

Dislikes

If we take leaves in a month, we need to compensate that target in upcoming days, which means we can't take leaves for this issue

Senior Medical Coder in Hyderabad / Secunderabad

Full Time

·

Health Informatics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 Oct 2024

Likes

Good..nice place to work

Dislikes

Nice place to work again

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Associate in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 09 Oct 2024

Likes

Job security

Dislikes

No salary hikes and no promotion

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Associate Transaction Processor in Hyderabad / Secunderabad

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 24 May 2024

Likes

Such a great place to start the career

Dislikes

Facilities

Work Details

Work policy: 6-8 months WFH and 3-4 WFO according to their needs

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Transaction Processing Associate in Hyderabad / Secunderabad

Full Time

·

Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 07 Jul 2023

Likes

Boring, no growth, treat like children in school, make you to by heart the stuff, trainers are not trained have different aspect on same topic, lifts doesn't work properly in time, completely night shifts, no rotational, no free tea or coffee and need to buy yourself, paying huge amount.

Dislikes

Whole organization, pay you like beggers and want production to be done hundred percent, for them their business is important, salaries are different for freshers too, can be negotiated but asked to through company norms

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Associate Lead in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 26 Apr 2024

Likes

Work culture

Dislikes

Salary hikes are very disappointed

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Associate in Chennai

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 29 Jul 2024

Likes

Wfh

Dislikes

No proper appraisal and promotion

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Process Associate in Hyderabad / Secunderabad

Full Time

·

Us healthcare Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Jul 2024

Likes

Good

Dislikes

Apprisal is below our experience

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

AR Analyst in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 27 Sep 2024

Likes

I don't like anything.

Dislikes

The managers are cruel, they squeeze the employee to the end and doesn't even give proper incentive.

People also ask about Sutherland Healthcare Solutions's Customer Service Representatives

How is Sutherland Healthcare Solutions to work for?

Sutherland Healthcare Solutions is rated 4.8 out of 5, based on 3 reviews by employees on AmbitionBox. Sutherland Healthcare Solutions is known for Company culture which is rated at the top and given a rating of 4.8. However, Skill development is rated the lowest at 4.8 and can be improved. To know first hand how it is like to work at Sutherland Healthcare Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Sutherland Healthcare Solutions?

According to AmbitionBox ratings, Sutherland Healthcare Solutions employees rate its salary and benefits as 4.8 out of 5. You can know more about Sutherland Healthcare Solutions Salaries at AmbitionBox

How is the work culture at Sutherland Healthcare Solutions?

Work culture is rated 4.8 at Sutherland Healthcare Solutions by 3 employees. While job security is rated 4.8 and work-life balance is rated 4.8 at Sutherland Healthcare Solutions. Read detailed reviews by employees of Sutherland Healthcare Solutions on AmbitionBox.

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Sutherland Healthcare Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3 Sutherland Healthcare Solutions reviews submitted by Sutherland Healthcare Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Healthcare Solutions is t...Read more

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Sutherland Healthcare Solutions Customer Service Representative Reviews

Working Days for Sutherland Healthcare Solutions Customer Service Representative

based on 3 reviews

Rotational Shift

100%

Work Timings for Sutherland Healthcare Solutions Customer Service Representative

based on 3 reviews

Flexible timing

strictPercentage

50%

50%

Business Travel for Sutherland Healthcare Solutions Customer Service Representative

based on 3 reviews

No travel

50%

Within city

50%

Employee Benefits for Sutherland Healthcare Solutions Customer Service Representative

Office cab/shuttle

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

Stock options

0 total responses

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3.8

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3.9

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3.7

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3.7

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