Sutherland Global Services Customer Support Executive Reviews
based on 84 reviews
Updated 20 Dec, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.9
Company culture
3.8
Work-Life balance
3.7
Work Satisfaction
3.6
Skill development
3.6
Salary & Benefits
3.5
Job Security
3.3
Promotions/Appraisal
Sutherland Global Services is rated
3.7 out of 5 stars on
AmbitionBox, based on 84 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sutherland Global Services is rated
3.7 out of 5 stars on
AmbitionBox, based on 84 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Sutherland Global Services Customer Support Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
84 reviews found
Sort by:
Popular
Customer Support Executive in
Chennai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 31 Oct 2023
Likes
Work culture was excellent in Sutherland.
Dislikes
Getting salary increase, company benefit and appraisal is the hardest part for the employees.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
I don’t like any thing in Sutherland
Dislikes
There is no good canteen and only one washroom on the floor.
Less maintenance of services
No job security
From manager to employee speak bad language on the floor.
No cab facilities
There is no safe for women
Food is also not good.if food is good the price are very high
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
General Insurance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Work life balance
Dislikes
Shift timings
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Support Executive in
Tambaram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Aug 2024
Likes
Very friendly and support for me
Dislikes
No all are set no issues
Customer Support Executive in
Chennai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 19 Jul 2024
Likes
NOTHING
Dislikes
NO WORK ETHICS, 100% WORST
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 10 Aug 2023
Likes
I like the fact that everyone is treated equally, the main concern is on the process, and not from where you are from.
Dislikes
Everything is good when you are at Sutherland
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 May 2024
Likes
Good
Dislikes
Nothing to say... Everything is good
Work Details
Work days: Monday to Friday
(Strict Timings)
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Sutherland Global Services.
Customer Support Executive in
Kochi
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 16 Nov 2023
Likes
It is the best place to work in my opinion
Dislikes
Now a days some people are made managers who are not eligible for that which makes working under them be a hell, please appoint managers who have proper knowledge about the process not based one experience based on working in other process
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
They are keeping us contracted for more than one year, and there is also a salary issue
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, International Travel, Travel Within City.
Customer Support Executive in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 10 Oct 2023
Likes
Easy process , dress code policy
Dislikes
No extra benefits
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kochi
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 01 Apr 2024
Likes
No No No
Dislikes
No No No
Customer Support Executive in
Chennai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 28 Apr 2024
Likes
Good company environment and friendly
Dislikes
Carreer development
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 01 Apr 2023
Likes
Growth is fast
Dislikes
HR so unorganized, not giving a chance for salary negotiation, interview took a weeks time because they'll all you to come daily for different reasons, poor communication, they stopped providing transport but lied about it during interview, no job security
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bhopal
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Jul 2023
Likes
Few processes like du outbound has fixed timings.
Dislikes
Growth extremely slow
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Oct 2023
Likes
Friendly atomphere
Dislikes
Career growth , politics, travel hurdle
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Sep 2023
Likes
I like my peers! The work life balance is great!
Dislikes
I wasn’t satisfied with the package.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Support Executive in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Apr 2023
Likes
Perfect place for freshers to develop their carriers.
Dislikes
N/A
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Chennai
Full Time
·
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Mar 2023
Likes
Nice
Dislikes
Partiality only promotion girls especially in IN SPS
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Chennai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Sep 2023
Likes
It is good for freshers to start their 1st job experience
Dislikes
Nothing to dislike
Customer Support Executive in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Mar 2023
Likes
Everyone is friendly and good place to work with all support.
People also ask about Sutherland Global Services's Customer Support Executives
How is Sutherland Global Services to work for?
Sutherland Global Services is rated 3.7 out of 5, based on 84 reviews by employees on AmbitionBox.
Sutherland Global Services is known for Company culture which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at Sutherland Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Sutherland Global Services?
According to AmbitionBox ratings, Sutherland Global Services employees rate its salary and benefits as 3.6 out of 5. You can know more about Sutherland Global Services Salaries at AmbitionBox
How is the work culture at Sutherland Global Services?
Work culture is rated 3.9 at Sutherland Global Services by 84 employees. While job security is rated 3.5 and work-life balance is rated 3.8 at Sutherland Global Services. Read detailed reviews by employees of Sutherland Global Services on AmbitionBox.
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