This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 9 May, 2021
Overall Rating
4.7/5
How AmbitionBox ratings work?
Category Ratings
4.7
Job Security
4.6
Company culture
3.7
Skill development
3.4
Work Satisfaction
3.4
Promotions/Appraisal
2.7
Work-Life balance
2.0
Salary & Benefits
Sutherland Global Services is rated
4.7 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sutherland Global Services is rated
4.7 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Lead WFM in
Chennai
WFM Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 24 Dec 2018
Likes
Job security is good....
Dislikes
Salary hike is very poor.. u can see that new joined agent's n tenured agent's having same package.. when we check with HR about the package different... thy will reply u.,..it's a buy back... because they have to give min 30-40% hike or more than that to get the agents... if u stay there in same company every year u will get Max 3-7% hike not more than that...... so do not stay back in same company.......Read More
Work Details
Sutherland work place is awesome.... Salary package is very poor because of that it's feel hectic or bored..
Work days: Rotational Shift
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Real Time Analyst in
Kochi
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Sep 2024
Likes
Sadly, nothing at all, our time and our efforts are nothing to them.
Dislikes
They don't care about their employees! They are just using employees as some kind of bots, with no safety to health or anything at all.
Work Details
Work policy:
Based on the level of performance the work is categorised to Work from home and office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Training Lead in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 15 Jun 2024
Likes
Projects in Mumbai and Chennai are better to work for
Dislikes
Unprofessional behaviour
No complete responsibility taken for company assets
No clarity regarding career growth within company
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Call Center Executive in
Chennai
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Dec 2024
Likes
Good
Dislikes
It is strict company Sutherland Global services private limited
Work Details
Work days: Monday to Friday
(Strict Timings)
IT Helpdesk in
Mumbai
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Work life balance and good management
Dislikes
No growth opportunities
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Lead Trainer in
Chennai
Full Time
·
Corporate Training Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Good management
Skill can be developed
Salary on time
Dislikes
Promotions delayed
Salary is less compared to other companies for the current role
Transaction Processing Associate in
Hyderabad / Secunderabad
Full Time
·
Healthcare & Life Sciences - Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Nov 2024
Likes
👍
Dislikes
Cab delays not regarding work
Senior Trainer in
Mumbai
Full Time
·
Corporate Training Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Nov 2024
Likes
None
Dislikes
No work life balance very less pay Management is worst
Transaction Processing Associate in
Chennai
Full Time
·
SCM & Logistics Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 12 Nov 2024
Likes
Good place to Kickstart the career
Dislikes
There's no corporate gifting
Senior Trainer in
Chennai
Full Time
·
University Level Educator Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 08 Nov 2024
Likes
Good Learning
Dislikes
Salary and hikes
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Training Lead in
Mumbai
Full Time
·
Corporate Training Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Colleagues
Dislikes
Management is biased and also thinks illogically
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other Sutherland Global Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
CS Internet Associate in
Kochi
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Worst place to work especially the management is poor, they blame us for everything, and everyone resigns from here no one really likes to stay here.
Dislikes
Their management and services, work atmosphere they provided
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
I don’t like any thing in Sutherland
Dislikes
There is no good canteen and only one washroom on the floor.
Less maintenance of services
No job security
From manager to employee speak bad language on the floor.
No cab facilities
There is no safe for women
Food is also not good.if food is good the price are very high
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Team Manager in
Hyderabad / Secunderabad
Full Time
·
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Everything here at sutherland is amazing and a great path for freshers.
Dislikes
The promotions amd appraisals are a bit slow but that depends on your capability as well.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
CS Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Excellent company culture, excellent management, but predatory compansation packages. But if they seem justified to you, you'll feel at the right place
Dislikes
The compensation packages are as predatory as predatory can get, and every trick in the book used to maximize company profit.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Associate Customer Support Representative in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Value to the employee
Job security
Leave approves immediately
Day to day monitoring on performance and training accordingly
Dislikes
Work-life balance
Salary is low
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Associate in
Thane (working remotely)
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Although I've only just begun my time with Company and have been working remotely, I'm excited to learn more about the company culture and benefits as I continue in my role.
Dislikes
While I enjoyed my experience in company, I felt that opportunities were often reserved for existing staff, rather than being awarded based on merit. I hope to see a more inclusive approach to career development in the future.
Senior Research Associate in
Navi Mumbai
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2024
Likes
There is nothing to like about the company.
Dislikes
There are infinite reasons: no job security, no professionalism, no humanity, senior management and HR are not co-operative, everyone is treated like a slave. Would never recommend anyone to join this company.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
CS Internet Associate in
Chennai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Getting salary on or before 31st.
Dislikes
No respect
No inclusion or diversity as advertised. They ask you to put 10/10 while taking great place to work survey. Not great place to work.
Toxic management
Worst process for promotion. Even with 1 yr will get promoted but not tenured for more than 9 yrs
Even an unknown HR will threaten you as if u made a big mistake in process and terminating us immediately.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Associate in
Chennai
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Nov 2024
Likes
As of now it is good company for freshers and lateral entry candidates and comparing to other BPO sector Sutherland is far better but directly is not good company
Dislikes
After 9 hours they ask to work and no compensation for over time works.
After working hours they will consume your time in the name of huddle (meeting)
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Chennai (working remotely)
Full Time
·
Voice \/ Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 18 Nov 2024
Likes
Company culture
Dislikes
Manager giving to much of pressure and there are targeting the person to make them relieving tha job not all managers some of theme like that . If the person is favour to them they always support them even though they made a mistake
People also ask about Sutherland Global Services's Lead WFMs
How is Sutherland Global Services to work for?
Sutherland Global Services is rated 4.7 out of 5, based on 3 reviews by employees on AmbitionBox.
Sutherland Global Services is known for Job Security which is rated at the top and given a rating of 4.7. However, Salary & Benefits is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Sutherland Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Sutherland Global Services?
According to AmbitionBox ratings, Sutherland Global Services employees rate its salary and benefits as 2.0 out of 5. You can know more about Sutherland Global Services Salaries at AmbitionBox
How is the work culture at Sutherland Global Services?
Work culture is rated 4.6 at Sutherland Global Services by 3 employees. While job security is rated 4.7 and work-life balance is rated 2.7 at Sutherland Global Services. Read detailed reviews by employees of Sutherland Global Services on AmbitionBox.
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