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Sutherland Global Services
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Insights from employee reviews on AmbitionBox
57% employees reported
88% employees reported
45% employees reported
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1 reviews
8 reviews
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Hardware Department
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In Sutherland trichy very minimum salary provide. Employees are very bad about that.
Salary very low(7,000 per month). Access not didn't provided properly. No facility. Ex. Tea shop, not proper toilet... Etc
Data e try operator. Working last 1.5 years. But not satisfaction.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
No Befibits
Full Time
Non Voice Department
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The Sutherland global services as job security
Sutherland global is the one off the best company so no dislike
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Very nice company and Environment good
Nothing
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Other Department
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Good I will good
Sales and account
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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Time management
non Coordinating No one is loyal
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Data Entry Department
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Good work environment and culture
Fantastic to everyone all r supportive
Good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Very Good Department
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18 years back this was the best company to work for ... in terms of job security.. interms of growth... employee satisfaction and many people from that time have never left ... but that's not the case anymore
This job is awesome
Work days: Monday to Friday (Flexible Timings)
Data Science & Machine Learning Department
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Data entry operator
Data entry operator working experience from 1year
Work timings: Flexible Timings
Work related travel: This job involves Travel Within Country, International Travel, Travel Within City.
Discover interview dos and don'ts from real experiences
Data Entry Department
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Good work environment and culture. Teammates are supportive and management is transparent.improved skills
Another
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Full Time
Non Voice Department
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Work culture is nice
There is no skill development and career growth. Full of office politics and partiality. During training they won't teach you well. During training period if you receive any technical issue problems while answering the technical issue , well you can ask your trainer for doubts. If the solution went wrong which was given by the trainer. Manager will pin point you and argue with you at worst condition. The trainers won't take any responsibility for the answer which was given by them....Read More
Full Time
Operations Support Department
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I really enjoyed my time working at Sutherland, especially because of strong management team and the supportive work environment. During my two years there, I had the opportunity to grow both professionally and personally. I appreciated the focus on career growth and continuous training opportunities.
One of the challenges I faced during my time at Sutherland was the high turnover rate and the lack of follow through on long term performance. I believe that for any organisation to thrive, it’s important for leadership to not only focus on short term goals but also support employees in realising long term success.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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I don't like Sutherland
Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....
Full Time
Operations Department
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I don’t like any thing in Sutherland
There is no good canteen and only one washroom on the floor. Less maintenance of services No job security From manager to employee speak bad language on the floor. No cab facilities There is no safe for women Food is also not good.if food is good the price are very high
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Customer Success Department
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I love the atmosphere and how they treat
Cafeteria is good but the shopkeeper is very rude to all employees which is annoying , unclean restrooms , sometimes cab issues .
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Other Department
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Nothing intested
Performance ratings will be provides as per employees performance for overal financial year. Says that appraisal will be based on that rating but i never seen a transparent appraisal process means how much amount is going to increase for the particular rating.
Work policy: Untill they calls to come to office WFH runs.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Nothing to be liked about
Narcissistic management, unethical work culture, irrelevant management doesn’t know anything about the process. Quantity of work is celebrated quality is compromised
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Good for gaining experience as a fresher.
1. Too much internal politics. 2. Promotions not based on the performance, most of the company managers doing their job in a wrong way. They are doing the power in a wrong way. 3. I have faced this problem, without any notice, in the end of the month they approved my resignation without notice period. They are doing with terminationin the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner
BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Full Time
Non Voice Department
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Good for fresher. Dont stay more than 2 years. You will ruin your life.
HR good for nothing. Hides behind policies and what the managers says. Girls with no HR experience and just graduated are posted as main HR. pathetic.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Tools to work
Pay is very bad ,Salary should be at Market level with other companies , no proper cafeteria, spoilt food , expensive food at cafeteria Management does not care about well being, management does not look keep the buliding clean , smelly toilets no proper cleaning, desks are dirty
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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While joining as back end they informed as non call but i joined we have to call to customer which was not informed
The hr promise which information has not been delivered still not resolved and there is no other extra allowance for the employees accept salary
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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The work culture is very peaceful and the salary is pretty fair compared to other other companies as Sutherland provides a much better package even to freshers. The best salary packages in the industry.
If you are hired on a contractual basis like I was there is no job security at all if the process to which you are hired is unsuccessful or if there is no more requirement for so many head counts they will just as you to go home. Maybe you will be notified a 2 days or maximum a week before that to just casually they will tell you may lose your job and they will just tell you to go home. Since they are hiring you for a contractual role you won't get any compensation or any other supports....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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I left the organization 10 days early without completing the notice period so they are charging me 55k for giving me reliving letter which is totally unfair
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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N/A
Worst place to work..we will lose our health due to the rotational shifts they have offered.. transportation is worst for long distance people.. worst management I have ever worked..they only provide the promotion for the people who are sharing cigarette break with the managers..they only give promotion to these people only.. not value for hard working people..
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Service Delivery Department
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Mainly Job security, Company culture and Work satisfaction.
Its not happening all time. But sudden shift change is making us to face health difficulties.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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My team lead was a gem who understand the difficulties one can experience.
Higher management wanted people who can be their messengers and they promote people based on favoritism not on performance.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives
Process got ramp down without agent’s knowledge and they didn’t take care of them
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Nothing.
I've been working here for the past two years in SAS process at Airoli. There's lots of fevoritism and politics. You won't get any promotion or salary hike until and unless you're in manager's a$$ licker list. Even if you get, you'll have countless responsibilities for the penny hike. They just talk sweet and give fake promises whenyou reach out to them with your problems. The most pathetic thing is they make rotational shifts compulsory then deduct night transport cost from the salary, and act as if they're doing a favor. There's no job security as you'll in constant pressure of getting layed off if you don't do things as per their convenience. The management does absolutely nothing even if there's a huge issue like fraud. I won't even give one star if it wasn't necessary to submit the review....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
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AmbitionBox has 9 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...y for you. 57% of employees reported the working days at Sutherland Global Services as Monday to Friday. 88% employees reported the work timings at Sutherland Global Services as Flexible timing. Read moreGenpact
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