Sutherland Global Services Senior Customer Service Executive Reviews
based on 19 reviews
Updated 26 Nov, 2024
Overall Rating
2.9/5
How AmbitionBox ratings work?
Category Ratings
3.3
Company culture
3.1
Work-Life balance
3.0
Salary & Benefits
2.2
Skill development
2.2
Job Security
2.1
Work Satisfaction
2.0
Promotions/Appraisal
Sutherland Global Services is rated
2.9 out of 5 stars on
AmbitionBox, based on 19 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sutherland Global Services is rated
2.9 out of 5 stars on
AmbitionBox, based on 19 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
19 reviews found
Sort by:
Popular
Senior Customer Service Executive in
Perungulatur
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Feb 2022
Likes
Good place to work supporting team members and management's transparency Huge cafeteria and games to play and lot more
Dislikes
Salary is decent but career growth is very slow.politics and management doesn't address our issues
Work Details
Awesome and interesting
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Dormitory for sick to take rest
Senior Customer Service Executive in
Chennai
Full Time
·
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 26 Nov 2024
Likes
work space
Dislikes
Nothing to tell
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Navi Mumbai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Oct 2023
Likes
The current manager is very understanding and supportive and helps me in enhancing my skills
Dislikes
The salary is too less basis the work we do and also the salary is not equal or close to equal for the employee at the same level. The appraisals ratings are given way to low which doesn't help increase our salary we are not eligible for incentives too which is kind of hard seeing the increase in inflation.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Jul 2023
Likes
Just the outdoor building
Dislikes
There are lots of reasons but I dont want to mention. Its just a red light area. The people and their culture is just the same in red light area.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Navi Mumbai
Full Time
·
Navi Mumbai Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 08 Jun 2022
Likes
Thank you Sutherland for making me confident for my future...
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 08 Feb 2019
Likes
It's a great place to work
Dislikes
Job securities
Work Details
It's really enjoy to work
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Sutherland Global Services.
Senior Customer Service Executive in
Chennai
Bpo Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 26 Mar 2018
Likes
The company is open to innovations and adopts latest technology
Dislikes
Everything is fine except for job security
Work Details
The working at Sutherland gave me or taught me how to enrich skills in whatever line you are specialised in
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Work related travel: This job involves
Travel Within Country.
Senior Customer Service Executive in
Mumbai
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Jul 2018
Likes
The company is open to innovation, good salary, good work.culture
Dislikes
Nothing
Work Details
Exciting
Work days: Rotational Shift
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mumbai
Dell Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 14 Dec 2018
Likes
V&A Technical training
Dislikes
No growth
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Chennai, vijayanagar Bus stand, Velachery
Amazon, Customer service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 27 May 2022
Likes
I worked with Sutherland long time back and i really had a good experience working there. Even after changing jobs, my Sutherland days are still fresh in my memories and would love to work there again if they have exclusive day shifts.
Dislikes
Night shifts. If they have day shift projects, will be great for women who wants to continue their carrier after child birth...
People also ask about Sutherland Global Services's Senior Customer Service Executives
How is Sutherland Global Services to work for?
Sutherland Global Services is rated 2.9 out of 5, based on 19 reviews by employees on AmbitionBox.
Sutherland Global Services is known for Company culture which is rated at the top and given a rating of 3.3. However, Career growth is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Sutherland Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Sutherland Global Services?
According to AmbitionBox ratings, Sutherland Global Services employees rate its salary and benefits as 3.0 out of 5. You can know more about Sutherland Global Services Salaries at AmbitionBox
How is the work culture at Sutherland Global Services?
Work culture is rated 3.3 at Sutherland Global Services by 19 employees. While job security is rated 2.2 and work-life balance is rated 3.1 at Sutherland Global Services. Read detailed reviews by employees of Sutherland Global Services on AmbitionBox.
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