Sutherland Global Services Senior Technical Support Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 27 Feb, 2024
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
5.0
Salary
5.0
Skill development
5.0
Work satisfaction
4.5
Work-life balance
4.5
Promotions
4.1
Job security
Sutherland Global Services is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sutherland Global Services is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Real Time Analyst in
Kochi
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 21 Sep 2024
Likes
Sadly, nothing at all, our time and our efforts are nothing to them.
Dislikes
They don't care about their employees! They are just using employees as some kind of bots, with no safety to health or anything at all.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
Based on the level of performance the work is categorised to Work from home and office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Training Lead in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 15 Jun 2024
Likes
Projects in Mumbai and Chennai are better to work for
Dislikes
Unprofessional behaviour
No complete responsibility taken for company assets
No clarity regarding career growth within company
Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Transaction Processing Associate in
Pune
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
5.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 08 Jan 2025
Likes
Ontime salary, no unnecessary deduction.
Salary - Excellent
Work satisfaction - Excellent
Dislikes
No work life balance, Boring work culture.
Company culture - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Transaction Processing Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 30 Dec 2024
Likes
Nothing it’s the worst company I have worked with no work life balance at all. Not at all employee centric.
Dislikes
The management , the policy and the rules. Once you step in to the office you will not have any personal life for those 9 hours.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Transaction Processing Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 29 Dec 2024
Likes
Good.
Dislikes
Cab facility is not good.
Call Center Executive in
Chennai
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 07 Dec 2024
Likes
Good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
It is strict company Sutherland Global services private limited
Work Details
Work days: Monday to Friday
(Strict Timings)
IT Helpdesk in
Mumbai
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 Nov 2024
Likes
Work life balance and good management
Salary - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No growth opportunities
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Lead Trainer in
Chennai
Full Time
·
Corporate Training Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 19 Nov 2024
Likes
Good management
Skill can be developed
Salary on time
Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Promotions delayed
Salary is less compared to other companies for the current role
Transaction Processing Associate in
Hyderabad / Secunderabad
Full Time
·
Healthcare & Life Sciences - Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 19 Nov 2024
Likes
👍
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Cab delays not regarding work
Senior Trainer in
Mumbai
Full Time
·
Corporate Training Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Nov 2024
Likes
None
Dislikes
No work life balance very less pay Management is worst
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Other Sutherland Global Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
2.0
Promotions
5.0
Work satisfaction
5.0
Company culture
2.0
Work-life balance
posted on 24 Jan 2025
Likes
Company is not good during the fnf and they do not care about the employees once they leave the company and moreover they do not provide the reliving documents to the employees so they can join any other company and they will not give in written the last working day.
Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Dislikes
All the things after once resigned the process is s very tiring and tedious .
Promotions - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Associate in
Hyderabad / Secunderabad
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 22 Jan 2025
Likes
Salary for every worker has to be increased atleast 24,000 would be great and every employee would grateful ready to work for Sutherland and need more resting hours or atleast more week off with applied shift
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Need more increment in salary because food and other personal things would help the employee very much as a small change leads to big help in future
Associate in
Hyderabad / Secunderabad
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 20 Jan 2025
Likes
As I am Working in Sutherland company the best thing is work from home job I really love it and it very helpful to balance home and work.
Company culture - Excellent
Dislikes
We have every month metrics due to some
Criteria some not able to meet metrics so without any intimation we got PIPs which is not good for performance so many they terminated bcz of PIP
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Associate in
Kochi (working remotely)
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 14 Jan 2025
Likes
Work culture is good along with the infrastructure and the facilities the company provide.
Salary - Good
Company culture - Good
Dislikes
Nothing is permanent. You may get promoted one day and taken back the other day . There is a lot of favourism.
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Senior Operations Specialist in
Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 09 Jan 2025
Likes
This was the first company I worked, great team and excellent management. Whatever I am today, they have built and molded me. I am proud of working with Suth and I would like to thank the entire company and HR - Ashish who recruited and gave me this opportunity to work with them. Thanks for everything.
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
None
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Manager in
Chennai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
3.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 09 Jan 2025
Likes
There is nothing to like about working with Sutherland..
Job security - Good
Dislikes
Worst HR team doing nothing other than recruitment.
WFM is like puppet doing nothing except uploading the files shared to them.
Transport department is if no use...still using the old pattern of assigning cabs to employees
There's a lot more which is not said by many out there.
Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Associate Director Human Resource in
Hyderabad / Secunderabad
Full Time
·
HR Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 06 Jan 2025
Likes
The L&D function is very active and great. It curate the actual needs of the people learning and help the employees to grow.
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good
Dislikes
The internal politics
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
CS Internet Associate in
Kochi
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Dec 2024
Likes
Worst place to work especially the management is poor, they blame us for everything, and everyone resigns from here no one really likes to stay here.
Dislikes
Their management and services, work atmosphere they provided
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Dec 2024
Likes
I don’t like any thing in Sutherland
Dislikes
There is no good canteen and only one washroom on the floor.
Less maintenance of services
No job security
From manager to employee speak bad language on the floor.
No cab facilities
There is no safe for women
Food is also not good.if food is good the price are very high
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Team Manager in
Hyderabad / Secunderabad
Full Time
·
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 16 Dec 2024
Likes
Everything here at sutherland is amazing and a great path for freshers.
Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
The promotions amd appraisals are a bit slow but that depends on your capability as well.
People also ask about Sutherland Global Services's Senior Technical Supports
How is Sutherland Global Services to work for?
Sutherland Global Services is rated 5.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Sutherland Global Services is known for Company culture which is rated at the top and given a rating of 5.0. However, Job security is rated the lowest at 4.1 and can be improved. To know first hand how it is like to work at Sutherland Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Sutherland Global Services?
According to AmbitionBox ratings, Sutherland Global Services employees rate its salary and benefits as 5.0 out of 5. You can know more about Sutherland Global Services Salaries at AmbitionBox
How is the work culture at Sutherland Global Services?
Work culture is rated 5.0 at Sutherland Global Services by 2 employees. While job security is rated 4.1 and work-life balance is rated 4.5 at Sutherland Global Services. Read detailed reviews by employees of Sutherland Global Services on AmbitionBox.
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