Suryoday Small Finance Bank Customer Service Executive Reviews
Updated 29 Dec, 2024
Overall Rating
2.2/5
based on 2
reviews
Rating distribution
Category Ratings
2.2
Company culture
2.2
Job security
2.2
Salary
2.2
Work-life balance
2.2
Skill development
2.2
Promotions
2.2
Work satisfaction
Suryoday Small Finance Bank is rated
2.2 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor sat
...
Read more
Suryoday Small Finance Bank is rated
2.2 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Deputy Manager in
Surat
Full Time
ยท
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Nov 2024
Likes
Working style to much good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Very good staff and also good reporting manager
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Deputy Manager in
Navi Mumbai
Full Time
ยท
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 23 Dec 2024
Likes
If you wanna learn & grow without looking at the clock, this place is for you.
Open door policy & much more.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Branch Manager in
Pune
Full Time
ยท
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 10 Sep 2024
Likes
Overall good
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
No No No
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
Mumbai
Full Time
ยท
Compensation & Benefits Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 04 Jan 2025
Likes
8.30 hours of work, and holidays as per rbi
Dislikes
Everything related to it
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work related travel:This is a desk job.
Deputy Manager in
Ambasamudram
Full Time
ยท
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
1.0
Job security
3.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 15 Jul 2024
Likes
On time salary
Dislikes
No job security
Job security - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Branch Manager in
Bangalore Rural
Full Time
ยท
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Feb 2025
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Deputy Manager in
Vellore
Full Time
ยท
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 08 Oct 2024
Likes
Suryoday Bank paved the way for my life so my family is better off So I am very thankful suryoday bank
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nil
Branch Manager in
Ratlam
Full Time
ยท
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Salary
5.0
Skill development
1.0
Job security
5.0
Promotions
1.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 31 Oct 2023
Likes
Verry good company and good experience
Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work-life balance - Excellent
Dislikes
Here anyone gets fired from the job at any time, they don't think about their family or they don't tell them anything or they issue them a PIP or they get terminated from the bank.
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work policy:
3 days/week from office
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Deputy Manager in
Pune
Full Time
ยท
Legal Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 30 May 2024
Likes
Love the culture. Supportive staff. Salary on time.
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Nothing.. Everything is good.
Sales Executive in
Salem
Full Time
ยท
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 06 Aug 2024
Likes
Company culture ok rules ok
Dislikes
But branch wise manager not displine area sales, collection manager root rules irrate the employees change other location pls change siting branch home town but change area branch improve ๐๐ผ
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor
Other Suryoday Small Finance Bank Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Credit Officer in
Vellore
Full Time
ยท
Finance Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Salary
5.0
Skill development
5.0
Job security
2.0
Promotions
5.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 07 Jan 2025
Likes
Its good company and i will learn work and insurance epf always very useful in my life i will like and loved suryoday family
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Dislikes
I am already experience person but that company join in lower salary in 15k but my situation i will marry and 2child on my family but 1half year work but my salary can't hike so i will really disappointed my role credit officer but take home current salary 17500 only
But senior RO salary 20000 take home
That only this company dislike
So please All credit officer salary dtarting 20k above fixed it like in very much...Read More
Salary - Bad
Promotions - Poor
Senior Collection Officer in
Ahmedabad
Full Time
ยท
Payroll & Transactions Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 16 Apr 2024
Likes
Working at Suryoday Small Finance Bank provides a dynamic environment where I get to engage with diverse challenges and collaborate with talented individuals. The focus on financial inclusion and innovation is particularly rewarding, as it aligns with my passion for making a positive impact.
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Dislikes
While there are many positive aspects to working at Suryoday Small Finance Bank, like any workplace, there may be challenges such as tight deadlines or occasional operational issues. However, these challenges can also provide opportunities for growth and learning.
Work Details
Work days: Monday to Saturday
(Strict Timings)
State Head in
Mumbai
Full Time
ยท
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 16 Feb 2024
Likes
Management give the space to express your self and involve in all activities doing by Bank
Seniors are easy available to disscus and problem resolving
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
Only incentive part, Bank launch incentive buy taking much time ..
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Senior Collection Officer in
Mumbai
Full Time
ยท
Lending Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 15 Dec 2023
Likes
Suryoday Bank is paying salaries on time. And that's one thing the staff is happy about
Dislikes
Does not support anything to the customer. And the staff also gives very wrong information to the customer so the bank has a very high NPA and it puts a lot of strain on everything else. The rest are just weird, accepting vacations very late and possibly not giving vacations at all. Incentives and traveling never match what is said. Incentives are very low.
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Assistant Manager in
Mumbai
Full Time
ยท
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Jul 2024
Likes
Nothing at all, This was the worst bank i have ever worked for
Dislikes
This is specifically about affordable housing department. Worst ever team, the boss, the credit team and ofcourse the incentive structure itself. Login to sanction ratio is 9:1 if you logiin 10 files, 9 will be rejected and 1 will be sanctioned after 2-3 months of login. Boss is from CASA background he doesn't know A for apple from housing department. He's so called KHAS of MD hence he's in the company. Rest no unity in team, no talent, no cooperation etc. i left within 2 months....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Operations Executive in
Ahmedabad
Full Time
ยท
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
3.0
Job security
4.0
Promotions
2.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 30 Jan 2025
Likes
System knowledge good and Manager saport good
Promotions - Good
Company culture - Good
Dislikes
It is okay to stay up late on the last 10 days of the month according to bank timings, but it is not okay to stay up until 7-8-9 pm every evening. Because many activists live outside, they have to move away.So this is like equalizing time.
Salary - Poor
Work satisfaction - Poor
Work Details
Work timings: Strict Timings
Assistant Manager- HR in
Mumbai
Full Time
ยท
Recruitment & Talent Acquisition Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
1.0
Skill development
2.0
Job security
3.0
Promotions
2.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 27 Jan 2025
Likes
You can come on time and leave on time
Dislikes
Lot of office politics and favouritism. Don't give good increments. They showcase themselves as though they have a very employee friendly culture but that is not the case.
Now with the new HR head in the system, people are more worked up. Beware of what you share with your colleagues. You never know who may backstab you.
Skill development - Bad
Job security - Poor
Work satisfaction - Poor
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Sales Coordinator in
Ahmedabad
Full Time
ยท
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 01 Oct 2024
Likes
Tho staff was very supportive and helpful
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
They donโt give promotion
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
HR Manager in
Mumbai
Full Time
ยท
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 Jul 2024
Likes
Supporting Team Members
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing all good
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Suryoday Small Finance Bank's Customer Service Executives
How is Suryoday Small Finance Bank to work for?
Suryoday Small Finance Bank is rated 2.2 out of 5, based on 2 reviews by employees on AmbitionBox.
Suryoday Small Finance Bank is known for Company culture which is rated at the top and given a rating of 2.2. However, Company culture is rated the lowest at 2.2 and can be improved. To know first hand how it is like to work at Suryoday Small Finance Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Suryoday Small Finance Bank?
According to AmbitionBox ratings, Suryoday Small Finance Bank employees rate its salary and benefits as 2.2 out of 5. You can know more about Suryoday Small Finance Bank Salaries at AmbitionBox
How is the work culture at Suryoday Small Finance Bank?
Work culture is rated 2.2 at Suryoday Small Finance Bank by 2 employees. While job security is rated 2.2 and work-life balance is rated 2.2 at Suryoday Small Finance Bank. Read detailed reviews by employees of Suryoday Small Finance Bank on AmbitionBox.
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