Smart Call Center Solutions Senior Customer Service Executive Reviews
Updated 20 Jul, 2023
Overall Rating
1.6/5
based on 2
reviews
Rating distribution
Category Ratings
1.6
Company culture
1.6
Work-life balance
1.6
Skill development
1.5
Promotions
1.5
Work satisfaction
1.3
Job security
1.3
Salary
Smart Call Center Solutions is rated
1.6 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor sat
...
Read more
Smart Call Center Solutions is rated
1.6 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Senior Customer Service Executive in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Jul 2023
Likes
NOTHING... BIG CROOKS...
Dislikes
They are the most unprofessional place I have ever worked for in my entire work experience.. They terminated u over a watsapp message 🤣🤣.. Then make u run for your Salary ur hard earned money. Ur provided with a salary slip much before the day u get ur salary which usually is on the 10th of the month. The cheapest standards ever Ihave experienced worked with Clowns.. They made me run for my pay and then tell me they will pay me 25% of my salary seriously.. The worst place ever. It should be called Hire and Fire that's wat they do.....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Kolkata, Maidan
Customer Care Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
3.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 23 Mar 2021
Likes
The Managers of the company were good and very much supportive and friendly in nature.they treat their employees as family members and always ready to help.
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Work Details
Quite Interesting though I faced difficulty at beginning to adjust with the atmosphere.since it was my first job.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 30 Jan 2025
Likes
Job security - Good
Company culture - Good
Dislikes
Salary - Poor
Skill development - Poor
Overall Rating
Customer Care Executive in
Kolkata
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 21 Nov 2024
Likes
Friendly colleagues and seniors
Work-life balance - Good
Dislikes
No increment or salary hike, even salary package is less than other job market. Bad hygiene.
Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Customer Care Executive in
Kolkata
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
3.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 01 Oct 2024
Likes
Good Process...
Salary - Good
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Work is at night .
Team Lead in
Kolkata
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 Sep 2024
Likes
Healthy work environment, work life balance, good company for freshers to gain experience & to learn skills. Salary on time.
Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Few things are but which are ignorable.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Sales Executive in
Kolkata
Full Time
·
Enterprise & B2B Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 05 Jun 2024
Likes
It’s a good company
Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing to say about it. It’s fantastic
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 02 May 2024
Likes
No likes
Dislikes
Fraud company.Not given my 1 month salary
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 25 Oct 2023
Likes
Good Environment, better work place and Managers are very helpful.
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
We cannot take holiday even a single day but in genuine cases you can get relief.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Jul 2023
Likes
The environment is good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Part Time
·
HR Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 11 Jul 2024
Likes
no likes so far
Dislikes
No response from HR , 6 days working
HR name Kuheli / Deb (very poor communication over come, just come , later dont come , then checking with internal management ) ; no proper consideration for exp. ; CTC mentioned different from in hand monthly salary
Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Customer Care Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 May 2022
Likes
Best place to start a career... The employees and managers are so supportive...I would like to recommend each and everyone to start their career from here...
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Other Smart Call Center Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
MIS Executive in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 31 Jan 2025
Likes
Nothing to like they arey are wrote good reviews forcfulky by me but its Such a ridiculous company no work culture no work life balance they treat their employee as ghulam. They cut salary when your 5 min late . No sick leave.
Dislikes
I dislike here everything, director manager hr everyone Such a ridiculous.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
SEO Executive in
Kolkata
Full Time
·
Digital Marketing Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 23 Jan 2025
Likes
Skill development - Good
Job security - Good
Overall Rating
Cce Associate in
Kolkata
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Salary
5.0
Skill development
2.0
Job security
1.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Dec 2024
Likes
Homely Environment
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There are no growth opportunity
Salary - Bad
Job security - Poor
Promotions - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
CCE in
Kolkata
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 11 Dec 2024
Likes
The environment was positive and team leader was very cooperative
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
The unhealthy competition between team leaders
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
International Sales Executive in
Kolkata
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 08 Nov 2024
Likes
Nothing
Dislikes
Terrible experience ,worst job
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Call Executive in
Kolkata
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 09 Oct 2024
Likes
Time to time salary..and working environment ✨
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent
Dislikes
Jeff
Company culture - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Video Editor in
Kolkata
Full Time
·
Other Design Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
3.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 02 Oct 2024
Likes
Faxible time
Dislikes
Rules like a jail
Salary - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor
HR Executive Recruiter in
Kolkata
Full Time
·
Recruitment & Talent Acquisition Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 22 Sep 2024
Likes
There is nothing to like about this company
Dislikes
Everything
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Telecaller in
Chennai (working remotely)
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 29 Jul 2024
Likes
I'm working gratefully and supportive
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Bpo call centers in this. Potential communications challenges
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Cce Associate in
Kolkata
Full Time
·
Enterprise & B2B Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
3.0
Promotions
2.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 09 Jul 2024
Likes
For fresher its okk to gain experience
Job security - Good
Dislikes
If you want to grow then this company is not for you
People also ask about Smart Call Center Solutions's Senior Customer Service Executives
How is Smart Call Center Solutions to work for?
Smart Call Center Solutions is rated 1.6 out of 5, based on 2 reviews by employees on AmbitionBox.
Smart Call Center Solutions is known for Company culture which is rated at the top and given a rating of 1.6. However, Job security is rated the lowest at 1.3 and can be improved. To know first hand how it is like to work at Smart Call Center Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Smart Call Center Solutions?
According to AmbitionBox ratings, Smart Call Center Solutions employees rate its salary and benefits as 1.3 out of 5. You can know more about Smart Call Center Solutions Salaries at AmbitionBox
How is the work culture at Smart Call Center Solutions?
Work culture is rated 1.6 at Smart Call Center Solutions by 2 employees. While job security is rated 1.3 and work-life balance is rated 1.6 at Smart Call Center Solutions. Read detailed reviews by employees of Smart Call Center Solutions on AmbitionBox.
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