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Engaged Employer

Foundever

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3.6

based on 2k Reviews

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Foundever Senior Customer Service Executive Reviews

Updated 28 Feb, 2025

Overall Rating

2.6/5

based on 12 reviews

Rating distribution

5 (41.7%)

2 (16.7%)

0 (0%)

3 (25.0%)

2 (16.7%)

Category Ratings

2.9

Job security

2.7

Salary

2.4

Work-life balance

2.4

Promotions

2.3

Skill development

2.2

Company culture

2.2

Work satisfaction

What employees say about Foundever?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

87% employees reported

Flexible timing

67% employees reported

No travel

78% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

5 reviews

1.9

Rated by Men

7 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

12 reviews found

Sort by: Popular

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Feb 2025

Likes

Everything is Good and very joyful

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as found so far

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

Finance & Accounting - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Jan 2025

Likes

Only the friends i met in Foundever that’s it And the company don’t value if you hard working or top performer

Dislikes

First thing Chillar company and management is full of politics and yeah main Partiality is Main. You will never get into postion until you suck higher management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 16 Aug 2024

Likes

The only thing I like there is working with my co workers.

Job security - Good

Dislikes

Cab Pick ups and Drops Poor Management No HR support Can't express words Unnecessary OT They first treat you with respect and use your services by giving the false hope.

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Mumbai

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Dec 2022

Likes

Relaxed work culture

Job security - Good

Dislikes

Low Salary, no increment, nor work / personal life balance, no extra earning, no incentive program

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Andheri

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

4.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 06 Jul 2023

Likes

Hi the company is excellent.

Promotions - Good

Dislikes

The way I was treated by seniors when I hit operations.

Skill development - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work policy: If not performing well then work from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive (working remotely)

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Apr 2023

Likes

Nothing, worst company ever. Worst management and unprofessional

Dislikes

Worst company

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Mumbai

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 12 Aug 2021

Likes

Work Location

Dislikes

Politics

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Flexible Timings

You are reading trusted reviews. Keep reading to find out more about Foundever.

Senior Customer Service Executive in Chennai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Mar 2022

Likes

I was working as a tech support from 2016 - 2018. Employee's recognition and great place to learn for freshers.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Senior Customer Service Executive in Gurgaon / Gurugram

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 02 Jul 2022

Likes

Friendly environment

Salary - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

It's very monotonous.. no skill learning program

Skill development - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Telangana

Insurance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 May 2022

Likes

Very secure job, work culture is too good.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Too good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Aug 2017

Likes

Right from Training to the Operations part , Every aspect was Fabulous

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Maybe the Long Working hours and High Call flow was the Only Reason

Work Details

Exciting and A Learning Experience

Work related travel: This is a desk job.

Employee Benefits

Meal Coupons and Allowances

Senior Customer Service Executive in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

2.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 18 Mar 2018

Likes

Incentives

Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Growth

Skill development - Poor

Work Details

Hectic but rewarding

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Foundever reviews submitted by Foundever employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Foundever is the right company for you. 87% of employees reported the...Read more