AmbitionBox
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Foundever
based on 2k Reviews
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Retail & B2C Sales Department
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I only like to work as I have no pressure here been here as an best agent in the company for almost 2 years unbeatable but to be honest as like all the companies corporate politics is very bad in chennai
Corporate politics, those who raise voice seeing a unfair decision are always amend down they dont care about even if its welfare of the process . To be honest I have knowledge better than some of the Tls and support staff .people who learned from me has been promoted and I have not because we ask questions if it's wrong same done to all the senior staffs . And also no household extra incomes which supports for current and data allowances and even incentives too which is offered by the client is not properly offered as per the criteria really bad as the intentions we can see it very clearly. My family have been in a worst situation all these years we have not eaten for few days too because of financial problems. But all my work and effort which I have offered for this company had not gone down . To be honest my final suggestion is if people are seen equally and talents are recognized and offered promotions this company would go to a different level .TL and support staff are hard to reach they never pick calls whenever we call during shift hours they say that they are in client call we are not sure how client will be in call everyday in shift hours 24/7 when we questions this we take the blame and hits and we even know filling these surveys and taking sit and tel survey does not make a change here. If people from head office visit chennai ask senior agents their opinion in private one by one and you will see the truth...Read More
At office it is fun but not work frm home
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
Full Time
IT Support Department
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Nothing is good about this stupid organization. Just avoid getting un this company. Management is trash. Hr hear are so dumb they don't have mind how to work. Work security and posh act are joke. Managers are chamcha of team lead. I mean lol your working here.
Everything is bad. I wish this organization gets banned soon if not management is already on its way đđ
Work days:Â Rotational Shift (Strict Timings)
Full Time
Sales Support & Operations Department
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Nothing good about this company work ethics is poor and dosent give anything to employees dosent even listen or understand pressure of the employees
No benefit for the employee based on salary and work
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Operations Support Department
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Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Voice / Blended Department
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Work policy: Partial WFH and partial wfo
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Customer Success Department
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It is the good company to start your career with no work life balance.
No work life balance with limited resources and limited pay raise at times no raise.
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Other Program \/ Project Management Department
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No positives, couldn't find one reason to stay
Worst experience working in Sitel
Full Time
Operations Department
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N/A
Poor management, not a good company to work with
Work policy: 3 days/week from office
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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Peaceful
Nothing much , no oppertunity
Work policy: 2 days/week from office
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Voice / Blended Department
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People centric and equal opportunity to all from all walks of life!
Allowing torn jeans but not allowing shorts/three-fourths!
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Sales Support & Operations Department
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Working from home
No job guarantee
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Operations Support Department
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Clear and open discussions about performance expectations ensure that employees know how they can succeed and grow within the company Leadership consistently communicates company goals and expectations, ensuring everyone is aligned and informed
One of the best things about working here is the regular team outings
Full Time
Non Voice Department
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The work management in the organisation was good when it was sitel and sykes
Once the foundever took over the company is useless, no work management, they stress the agents so much with a lot of work pressure and the salary is low don't want to talk about increment, they just hiked literally 500 rsđđ, anyone who is looking to join foundever be prepared to leave earth soon.
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Voice / Blended Department
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Once a good company now nothing to be liked
Very toxic environment.. Even 15months after getting selected for higher position and working on the new role, still yet to recieve official paper after getting selected for higher position
Work policy: 3 days/week from office
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Voice / Blended Department
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Well, I would thank my god that I stepped into this company foundever I got to learn so many things, I really feel comfortable here it's my second homeđ
Every thing is perfect
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Operations Support Department
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Team lead was a good person Free cab Nothing much
No employee centric Toxic work culture Poor leadership Poor process management Mandatory OT hours Very less pay
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Voice / Blended Department
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nothing
no correct pay prefer bootlickers above production providing individuals no proper coordination between management a lot of false promises but fulfilled nothing management is idiotic people at positions doesn't know how to talk
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
Full Time
Operations Department
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Met a few colleagues and we are still in touch.
Everything! Cab Service Ops Managers Processes Sucks No work life balance Promotions Worst culture All grown ups behave like kids. No one likes to take responsibility rather they take things personally. Treats an agent like shit I myself personally wouldn't recommend anyone to join Foundever. If you do, gain experience and leave ASAP.
Work days:Â Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Full Time
Other Department
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Nothing TL is worst talks very badly with agent specially with women and also salary is not provided if not well salary is put on hold, joing first day super bad offer letter was given after 5 days with new date first five days they have not paid, very bad.
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Non Voice Department
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The salary, including incentives, rewards, recognition, and the customer handling allowance, is quite good and actually exceeds the amount stated on paper. It was a great opportunity to earn money and gain valuable experience.
I worked for 2 years and consistently delivered outstanding performance, but there were no internal job postings or growth opportunities provided. It feels like you're stuck in the same position indefinitely unless you actively seek favor from seniors. Thereâs no focus on skill development, and they terminate employees who donât meet performance expectations, as I witnessed with one of my colleagues....Read More
Work policy: Only for quarterly meetings
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
IT Infrastructure Services Department
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Only one of the leader Kalpak Huddar who understood the concern and listen to concern politely.
There are many dislike which I'll share in pointers 1) Human Resources (HR) these are the main pillar for process and organization but somewhere they themselves don't know the policy and keep us saying will get back to you which never happened. ( Sylvester, Harsh Shah ) 2) Process : i beleive people come to office to work not to poke in anyone's personal life they don't have any rights to intrude anyone's privacy which I believe Anaplan L1, L2 specially kinder garden kids such as Kenith Sequeria, Neha Pawar, Rony megri, Nelson dsouza, Pravin Jangid, Mayuri Pawar, Taha Khan, Girish Jogi, Rohan Shetty, Simran Thakur, Shoaib Ahmed, these people don't just to create a groupism, checking other Peer queue wherein no one has authorised, no respect towards female always need gossip, always disrespect new comer and character assisssntion. These analyst never help others wherein they want to learn new things they just demotivate them and force then to go under depression or mentally harassed. And if someone from management try to solve the problem they feel unbiased and uncomfortable. And try to create the group and enforced the manager to be removed out the process. Wherein newly joined TL subramani, trainer Francis Arokeim, QA Manisha Dand, Ops Manager Peter heart, L2 Kenith sequria, Neha Pawar, Shoaib Ahmed,Rony meri, Nelson dsouza These are the cheap thinking people wherein without understanding any issues from both end they came to conclusions. On floor people are live like couple Neha pawar with Rony megri and Avinash vishwakarma just to save their relationship they started blaming others wherein neha and simran is charcter less wherein they Doesn't have any dressing sense and always Need gossip and back bitting. These people didn't even cross the limit of being professional they issue to hide managers chair everyday. Top of that they are so cheap wherein they started fighting on floor with female employee Kenith who is still not seen corporate environment he has the audacity to threat my men and myself ( he mentioned that call your men where does he stay ). I believe then this organisation is not safe for any female employe Support: QA manisha dand who doesn't know about the process and she evaluate the QA piece wherein she take help from L2s in all audits. She do a favouritism for the people who go on break with her and provide a gossip update. She is one I would say who is old lady who is more interested in someone's personal life rather showing process improvement. Always keen to know. About manager personal life and also she needs her designation and secure job hence she be sweet with everyone and she is the one who leak the discussion from management to analyst and to client. Being a female she never stood up for any stand when Nelson who literally say ki mai saree utarne ka man kar raha hai. Manisha who always wants to go on break for long time being female when she can go on break with Male employee or manager then when similar female employees does they create a rumours. Pathetic women because of this she is my getting married because she is more interested in others personal life. TL Sahil : who doesn't know how to speak with employee or female employee always try avoid not doing work on time. There was instance wherein employee requested leave which was approved by him and manager but he didn't applied the leave and marked NCNS which is wrong and as a TL how can someone do this. A character less person who doesn't know anything about process. New TL: Subramani who just joined the process 3months and started brainwashed for all the employees on Floor just because he wants to grow. Started taking people for booze and doesn't know how to handle the people, he disrespect his manager, he hesitate to approach his Manager, it seems he doesn't want to work He was the one who played the game by giving false information regarding his manager who is not currently in the organisation because we could see a clear religion bias wherein Peter and Subramani was from same cast always speak in there language, peter never spoke to his manager who was managing the process from day 1 and on of sudden he went with TL words. Manager Peter hart who never had any conversation with manager and he just went with his favouritism words and took the decision which is not right he should have listened both the party and could have taken. Netural decision. Overall I would say the office politics has been seen from all level and because of that we loose people and few of them they go under mental trauma....Read More
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
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