AmbitionBox
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Foundever
based on 2k Reviews
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Product Development Department
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Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joiness
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
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Full Time
Customer Success, Service & Operations - Other Department
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Work Culture
No Dislikes as such
Full Time
Operations Department
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Short tenure to comment on this.
Short tenure to comment on this.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Telecom Department
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Work life balance is best
Compensation is a bit concerned
Work policy: For meetings
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Support from the Leadership team and Learning opportunities
Not being valued for the contribution in growth of the organization
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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Company culture and awesome environment
Salary and perception building
Full Time
Operations Department
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Sitel respects loyalty of its employee. You need to be disciplined and work smartly, growth follows you at sitel.
I am living a dream. I have achieved continuous growth in the last 10yrs, nothing to complain about.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Yes I would like worki for Sitel
Salary is too less
It has been good
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Great Management. Opportunities to grow as the organization is growing
Can't think of any
Very Balanced
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Nothing
Everything. People are pathetic
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Work culture Friendly environment Learning's
Salary Employee Benefits- Medical insurance HR availability Hiring - employee referral program is very weak
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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The work management in the organisation was good when it was sitel and sykes
Once the foundever took over the company is useless, no work management, they stress the agents so much with a lot of work pressure and the salary is low don't want to talk about increment, they just hiked literally 500 rs😂😂, anyone who is looking to join foundever be prepared to leave earth soon.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Once a good company now nothing to be liked
Very toxic environment.. Even 15months after getting selected for higher position and working on the new role, still yet to recieve official paper after getting selected for higher position
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Well, I would thank my god that I stepped into this company foundever I got to learn so many things, I really feel comfortable here it's my second home💗
Every thing is perfect
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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Team lead was a good person Free cab Nothing much
No employee centric Toxic work culture Poor leadership Poor process management Mandatory OT hours Very less pay
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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nothing
no correct pay prefer bootlickers above production providing individuals no proper coordination between management a lot of false promises but fulfilled nothing management is idiotic people at positions doesn't know how to talk
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Operations Department
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Met a few colleagues and we are still in touch.
Everything! Cab Service Ops Managers Processes Sucks No work life balance Promotions Worst culture All grown ups behave like kids. No one likes to take responsibility rather they take things personally. Treats an agent like shit I myself personally wouldn't recommend anyone to join Foundever. If you do, gain experience and leave ASAP.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Full Time
Other Department
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Nothing TL is worst talks very badly with agent specially with women and also salary is not provided if not well salary is put on hold, joing first day super bad offer letter was given after 5 days with new date first five days they have not paid, very bad.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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Nothing is good about this stupid organization. Just avoid getting un this company. Management is trash. Hr hear are so dumb they don't have mind how to work. Work security and posh act are joke. Managers are chamcha of team lead. I mean lol your working here.
Everything is bad. I wish this organization gets banned soon if not management is already on its way 😂👎
Work days: Rotational Shift (Strict Timings)
Full Time
Non Voice Department
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The salary, including incentives, rewards, recognition, and the customer handling allowance, is quite good and actually exceeds the amount stated on paper. It was a great opportunity to earn money and gain valuable experience.
I worked for 2 years and consistently delivered outstanding performance, but there were no internal job postings or growth opportunities provided. It feels like you're stuck in the same position indefinitely unless you actively seek favor from seniors. There’s no focus on skill development, and they terminate employees who don’t meet performance expectations, as I witnessed with one of my colleagues....Read More
Work policy: Only for quarterly meetings
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Infrastructure Services Department
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Only one of the leader Kalpak Huddar who understood the concern and listen to concern politely.
There are many dislike which I'll share in pointers 1) Human Resources (HR) these are the main pillar for process and organization but somewhere they themselves don't know the policy and keep us saying will get back to you which never happened. ( Sylvester, Harsh Shah ) 2) Process : i beleive people come to office to work not to poke in anyone's personal life they don't have any rights to intrude anyone's privacy which I believe Anaplan L1, L2 specially kinder garden kids such as Kenith Sequeria, Neha Pawar, Rony megri, Nelson dsouza, Pravin Jangid, Mayuri Pawar, Taha Khan, Girish Jogi, Rohan Shetty, Simran Thakur, Shoaib Ahmed, these people don't just to create a groupism, checking other Peer queue wherein no one has authorised, no respect towards female always need gossip, always disrespect new comer and character assisssntion. These analyst never help others wherein they want to learn new things they just demotivate them and force then to go under depression or mentally harassed. And if someone from management try to solve the problem they feel unbiased and uncomfortable. And try to create the group and enforced the manager to be removed out the process. Wherein newly joined TL subramani, trainer Francis Arokeim, QA Manisha Dand, Ops Manager Peter heart, L2 Kenith sequria, Neha Pawar, Shoaib Ahmed,Rony meri, Nelson dsouza These are the cheap thinking people wherein without understanding any issues from both end they came to conclusions. On floor people are live like couple Neha pawar with Rony megri and Avinash vishwakarma just to save their relationship they started blaming others wherein neha and simran is charcter less wherein they Doesn't have any dressing sense and always Need gossip and back bitting. These people didn't even cross the limit of being professional they issue to hide managers chair everyday. Top of that they are so cheap wherein they started fighting on floor with female employee Kenith who is still not seen corporate environment he has the audacity to threat my men and myself ( he mentioned that call your men where does he stay ). I believe then this organisation is not safe for any female employe Support: QA manisha dand who doesn't know about the process and she evaluate the QA piece wherein she take help from L2s in all audits. She do a favouritism for the people who go on break with her and provide a gossip update. She is one I would say who is old lady who is more interested in someone's personal life rather showing process improvement. Always keen to know. About manager personal life and also she needs her designation and secure job hence she be sweet with everyone and she is the one who leak the discussion from management to analyst and to client. Being a female she never stood up for any stand when Nelson who literally say ki mai saree utarne ka man kar raha hai. Manisha who always wants to go on break for long time being female when she can go on break with Male employee or manager then when similar female employees does they create a rumours. Pathetic women because of this she is my getting married because she is more interested in others personal life. TL Sahil : who doesn't know how to speak with employee or female employee always try avoid not doing work on time. There was instance wherein employee requested leave which was approved by him and manager but he didn't applied the leave and marked NCNS which is wrong and as a TL how can someone do this. A character less person who doesn't know anything about process. New TL: Subramani who just joined the process 3months and started brainwashed for all the employees on Floor just because he wants to grow. Started taking people for booze and doesn't know how to handle the people, he disrespect his manager, he hesitate to approach his Manager, it seems he doesn't want to work He was the one who played the game by giving false information regarding his manager who is not currently in the organisation because we could see a clear religion bias wherein Peter and Subramani was from same cast always speak in there language, peter never spoke to his manager who was managing the process from day 1 and on of sudden he went with TL words. Manager Peter hart who never had any conversation with manager and he just went with his favouritism words and took the decision which is not right he should have listened both the party and could have taken. Netural decision. Overall I would say the office politics has been seen from all level and because of that we loose people and few of them they go under mental trauma....Read More
Work timings: Flexible Timings
Work related travel: This is a desk job.
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AmbitionBox has 1 Foundever review submitted by Foundever employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Foundever is the right company for you.Concentrix Corporation
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