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Foundever
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Foundever Director Reviews
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Category Ratings
Job security
Company culture
Work-life balance
Skill development
Work satisfaction
Salary
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What employees say about Foundever?
Insights from employee reviews on AmbitionBox
Gender based rating
Rated by Women
2 reviews
Rated by Men
2 reviews
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4 reviews found
Director in Mumbai
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexible work culture, inclusivity
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
N/a
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Director in Mumbai
Full Time
Data Science & Analytics - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Comfortable and allows to eventually work in your area of choices
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
NA
Director in New Delhi
Full Time
Top Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Your are respected for who you are
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, International Travel.
Director in Mumbai
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Prejudiced
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
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Project Manager in Mumbai
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
- Salary - Poor
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Operations Manager in Mumbai
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Culture
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No Dislikes as such
Operations Manager in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Short tenure to comment on this.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Short tenure to comment on this.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Operations Manager in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Support from the Leadership team and Learning opportunities
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Not being valued for the contribution in growth of the organization
- Salary - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Operations Manager in Mumbai
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company culture and awesome environment
- Skill development - Good
- Company culture - Good
Dislikes
Salary and perception building
- Salary - Bad
- Job security - Bad
- Work-life balance - Poor
Operations Manager in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Sitel respects loyalty of its employee. You need to be disciplined and work smartly, growth follows you at sitel.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I am living a dream. I have achieved continuous growth in the last 10yrs, nothing to complain about.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Operations Manager in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes I would like worki for Sitel
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary is too less
Work Details
It has been good
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Operations Manager in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great Management. Opportunities to grow as the organization is growing
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Can't think of any
Work Details
Very Balanced
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Operations Manager in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything. People are pathetic
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Operations Manager (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture Friendly environment Learning's
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary Employee Benefits- Medical insurance HR availability Hiring - employee referral program is very weak
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Other Foundever Reviews
Customer Support Executive in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work management in the organisation was good when it was sitel and sykes
Dislikes
Once the foundever took over the company is useless, no work management, they stress the agents so much with a lot of work pressure and the salary is low don't want to talk about increment, they just hiked literally 500 rs😂😂, anyone who is looking to join foundever be prepared to leave earth soon.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
SME in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Once a good company now nothing to be liked
- Job security - Good
Dislikes
Very toxic environment.. Even 15months after getting selected for higher position and working on the new role, still yet to recieve official paper after getting selected for higher position
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Representative in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Well, I would thank my god that I stepped into this company foundever I got to learn so many things, I really feel comfortable here it's my second home💗
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Every thing is perfect
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
CSP in Chennai
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Team lead was a good person Free cab Nothing much
- Job security - Good
Dislikes
No employee centric Toxic work culture Poor leadership Poor process management Mandatory OT hours Very less pay
- Salary - Poor
- Skill development - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Agent in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
nothing
Dislikes
no correct pay prefer bootlickers above production providing individuals no proper coordination between management a lot of false promises but fulfilled nothing management is idiotic people at positions doesn't know how to talk
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Senior Customer Service Representative in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Met a few colleagues and we are still in touch.
Dislikes
Everything! Cab Service Ops Managers Processes Sucks No work life balance Promotions Worst culture All grown ups behave like kids. No one likes to take responsibility rather they take things personally. Treats an agent like shit I myself personally wouldn't recommend anyone to join Foundever. If you do, gain experience and leave ASAP.
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Customer Service Executive in Mumbai
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing TL is worst talks very badly with agent specially with women and also salary is not provided if not well salary is put on hold, joing first day super bad offer letter was given after 5 days with new date first five days they have not paid, very bad.
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Hyderabad / Secunderabad
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is good about this stupid organization. Just avoid getting un this company. Management is trash. Hr hear are so dumb they don't have mind how to work. Work security and posh act are joke. Managers are chamcha of team lead. I mean lol your working here.
Dislikes
Everything is bad. I wish this organization gets banned soon if not management is already on its way 😂👎
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Customer Support Representative in Mumbai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The salary, including incentives, rewards, recognition, and the customer handling allowance, is quite good and actually exceeds the amount stated on paper. It was a great opportunity to earn money and gain valuable experience.
- Salary - Good
Dislikes
I worked for 2 years and consistently delivered outstanding performance, but there were no internal job postings or growth opportunities provided. It feels like you're stuck in the same position indefinitely unless you actively seek favor from seniors. There’s no focus on skill development, and they terminate employees who don’t meet performance expectations, as I witnessed with one of my colleagues....Read More
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work policy: Only for quarterly meetings
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Consultant in Mumbai
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only one of the leader Kalpak Huddar who understood the concern and listen to concern politely.
Dislikes
There are many dislike which I'll share in pointers 1) Human Resources (HR) these are the main pillar for process and organization but somewhere they themselves don't know the policy and keep us saying will get back to you which never happened. ( Sylvester, Harsh Shah ) 2) Process : i beleive people come to office to work not to poke in anyone's personal life they don't have any rights to intrude anyone's privacy which I believe Anaplan L1, L2 specially kinder garden kids such as Kenith Sequeria, Neha Pawar, Rony megri, Nelson dsouza, Pravin Jangid, Mayuri Pawar, Taha Khan, Girish Jogi, Rohan Shetty, Simran Thakur, Shoaib Ahmed, these people don't just to create a groupism, checking other Peer queue wherein no one has authorised, no respect towards female always need gossip, always disrespect new comer and character assisssntion. These analyst never help others wherein they want to learn new things they just demotivate them and force then to go under depression or mentally harassed. And if someone from management try to solve the problem they feel unbiased and uncomfortable. And try to create the group and enforced the manager to be removed out the process. Wherein newly joined TL subramani, trainer Francis Arokeim, QA Manisha Dand, Ops Manager Peter heart, L2 Kenith sequria, Neha Pawar, Shoaib Ahmed,Rony meri, Nelson dsouza These are the cheap thinking people wherein without understanding any issues from both end they came to conclusions. On floor people are live like couple Neha pawar with Rony megri and Avinash vishwakarma just to save their relationship they started blaming others wherein neha and simran is charcter less wherein they Doesn't have any dressing sense and always Need gossip and back bitting. These people didn't even cross the limit of being professional they issue to hide managers chair everyday. Top of that they are so cheap wherein they started fighting on floor with female employee Kenith who is still not seen corporate environment he has the audacity to threat my men and myself ( he mentioned that call your men where does he stay ). I believe then this organisation is not safe for any female employe Support: QA manisha dand who doesn't know about the process and she evaluate the QA piece wherein she take help from L2s in all audits. She do a favouritism for the people who go on break with her and provide a gossip update. She is one I would say who is old lady who is more interested in someone's personal life rather showing process improvement. Always keen to know. About manager personal life and also she needs her designation and secure job hence she be sweet with everyone and she is the one who leak the discussion from management to analyst and to client. Being a female she never stood up for any stand when Nelson who literally say ki mai saree utarne ka man kar raha hai. Manisha who always wants to go on break for long time being female when she can go on break with Male employee or manager then when similar female employees does they create a rumours. Pathetic women because of this she is my getting married because she is more interested in others personal life. TL Sahil : who doesn't know how to speak with employee or female employee always try avoid not doing work on time. There was instance wherein employee requested leave which was approved by him and manager but he didn't applied the leave and marked NCNS which is wrong and as a TL how can someone do this. A character less person who doesn't know anything about process. New TL: Subramani who just joined the process 3months and started brainwashed for all the employees on Floor just because he wants to grow. Started taking people for booze and doesn't know how to handle the people, he disrespect his manager, he hesitate to approach his Manager, it seems he doesn't want to work He was the one who played the game by giving false information regarding his manager who is not currently in the organisation because we could see a clear religion bias wherein Peter and Subramani was from same cast always speak in there language, peter never spoke to his manager who was managing the process from day 1 and on of sudden he went with TL words. Manager Peter hart who never had any conversation with manager and he just went with his favouritism words and took the decision which is not right he should have listened both the party and could have taken. Netural decision. Overall I would say the office politics has been seen from all level and because of that we loose people and few of them they go under mental trauma....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
- HQ - Miami, Florida, United States (USA)
- BPO
- 5k-10k Employees (India)
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 4 Foundever reviews submitted by Foundever employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Foundever is the right company for you.- Home >
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