Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

Foundever

Compare

3.6

based on 2.1k Reviews

Video summary

Filter reviews by

Foundever Customer Service Associate Gurgaon / Gurugram Reviews

Updated 6 Jun, 2024

Overall Rating

4.0/5

based on 10 reviews

Rating distribution

4 (50.0%)

1 (12.5%)

0 (0%)

1 (12.5%)

2 (25.0%)

Category Ratings

4.6

Skill development

4.5

Company culture

4.5

Job security

4.3

Work satisfaction

4.2

Work-life balance

3.8

Salary

3.5

Promotions

What employees say about Foundever?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

80% employees reported

Flexible timing

67% employees reported

No travel

66% employees reported

View more detailed insights

Jobseekers also viewed

Teleperformance Reviews

3.9

• 30.4k reviews

Concentrix Corporation Reviews

3.8

• 27k reviews

iEnergizer Reviews

4.6

• 23.1k reviews

WNS Reviews

3.4

• 12.3k reviews

Infosys BPM Reviews

3.6

• 10.1k reviews

Conneqt Business Solutions Reviews

3.6

• 9k reviews

Quess Reviews

3.9

• 7.5k reviews

Omega Healthcare Reviews

3.7

• 5.1k reviews

R1 RCM Reviews

3.9

• 3.5k reviews

Conduent Reviews

3.5

• 2.7k reviews

IKS Health Reviews

3.6

• 2.3k reviews

Alldigi Tech Reviews

4.0

• 2.1k reviews

IntouchCX Reviews

2.9

• 1.9k reviews

TaskUs Reviews

3.3

• 1.6k reviews

TTEC India Reviews

3.7

• 1.3k reviews

TELUS Digital Reviews

3.7

• 1.3k reviews

Provana Reviews

3.9

• 1.1k reviews

1point1 Solutions Reviews

3.3

• 901 reviews

iQor Global Services Reviews

3.4

• 888 reviews

QX Global Group Reviews

3.3

• 731 reviews

10 reviews found

Sort by: Popular

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Jun 2024

Likes

Like the job

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I have no dislikes

Customer Service Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Aug 2023

Likes

Good working environment, great campus

Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Promotions/ appraisal

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 01 Feb 2023

Likes

Good People

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Not Good Infrastructure HR Team is worst, nothing worse than FnF handling team Bare Recognition

Salary - Poor
Promotions - Bad

Work Details

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2021

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Good balance

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Business Intelligence & Analytics Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 15 Jul 2020

Likes

Only the pay structure is on par with other companies.

Dislikes

compensation is decent but the growth is 0. The company is not open to innovation as you have to only do what you are supposed to do. You are not rewarded for good works even if the client gives you an appreciation.No prior pieces of training for new processes but will be scolded after the mishap has been done.TLs have no authority as they only stick to managers for a better image of their own. During the pandemic, every other organization allowed to work from home Sitel did that but they wanted everyone to be in NCR only or lose the job. Even after telling about the red zones in the area wanted to go home they wanted associates to be in NCR....Read More

Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 25 Jul 2021

Likes

Its an amazing place

Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Good

Dislikes

Not the best management

Work Details

Work timings: Flexible Timings

Customer Service Associate in Gurgaon / Gurugram

Business Process Outsourcing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 02 Feb 2021

Likes

Company policies and work culture

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Overall great company but i think company should work on employees benefit so that employees can work stress free.

Work Details

It was extremely amazing i had really good experience with that company and I not only earned much but i learned lot from this company

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within Country.

You are reading trusted reviews. Keep reading to find out more about Foundever.

Customer Service Associate in Gurgaon / Gurugram

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Feb 2021

Likes

nothing, the worst company ever,

Dislikes

supervisors, Every Team leader, manager ,HR

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

taking back to back calls , work under pressue,no breakes, Gali khaoo And Repeat

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

ladki Baji

Return to all reviews

Top trending discussions

View All

Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

Got a question about Foundever?

Ask anonymously on communities.

Tell us how to improve this page.

Foundever Customer Service Associate Reviews by Locations

Foundever Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Foundever reviews submitted by Foundever employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Foundever is the right company for you. 80% of employees reported the...Read more