AmbitionBox
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Foundever
based on 2.1k Reviews
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Everything
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Full Time
Operations Department
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Not only are there excellent benefits, but the company also organizes regular outings to ensure employees’ happiness and engagement The company offers welldefined career paths, making it easy to understand how to grow and advance within the organization
Strong team camaraderie A diverse and inclusive environment where everyone is treated with respect.
Full Time
Service Delivery Department
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This is a place where employees are encouraged to constantly improve Positive team dynamics that foster collaboration and innovative problemsolving The leadership trusts employees to do their work without unnecessary stress or constant supervision, fostering independence and job satisfaction
Positive
Full Time
Back Office Department
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The leadership always encourages creative thinking, making it a great place to bring new ideas to the table Employees are empowered to expand their knowledge and skills, making it easy to stay competitive in the industry
Leadership actively supports career advancement and offers a clear path for promotion The company actively seeks feedback from employees and uses it to make real changes, ensuring everyone’s voice is heard
Full Time
Operations Support Department
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Open communication at all levels, ensuring that employees are always informed and aligned with the company's goals and strategies The management’s focus on employee happiness and wellbeing ensures that you can work in a positive and lowstress environment, where you’re supported to succeed
Management is actively engaged in promoting a culture of safety and wellbeing, making employees feel valued and heard The company cares about its employees' mental and physical wellbeing, offering resources and support to ensure a healthy work environment
Full Time
Operations Support Department
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Management leads by example, fostering an opendoor policy and ensuring all voices are heard
Employees have access to stateoftheart tools, software, and technologies that facilitate continuous learning and professional development Employees who show initiative in learning and improving are recognized and rewarded with opportunities for advancement
Full Time
Banking Operations Department
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The coworkers are approachable, friendly, and always ready to lend a hand, creating a supportive and helpful work environment The flexible benefits options allow employees to choose what best fits their needs, from health insurance to wellness programs
It's not just about hitting sales targets or KPIs they celebrate all kinds of achievements, from team collaboration to innovation
Full Time
Operations Support Department
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Employees are encouraged to participate in community service and volunteer opportunities The company promotes physical and mental wellness, offering programs that support employee health, including gym memberships and mental health resources
The company provides opportunities for freshers to learn new skills through handson experience and ongoing training
Full Time
General Insurance Department
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The company actively promotes a strong sense of community both within and outside the office, providing employees with ample opportunities to give back to society
Feedback is always constructive, and employees feel motivated to learn and develop through regular performance reviews and peer feedback
Full Time
Operations Support Department
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Clear and open discussions about performance expectations ensure that employees know how they can succeed and grow within the company Leadership consistently communicates company goals and expectations, ensuring everyone is aligned and informed
One of the best things about working here is the regular team outings
Full Time
IT Support Department
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Nothing is good about this stupid organization. Just avoid getting un this company. Management is trash. Hr hear are so dumb they don't have mind how to work. Work security and posh act are joke. Managers are chamcha of team lead. I mean lol your working here.
Everything is bad. I wish this organization gets banned soon if not management is already on its way 😂👎
Work days: Rotational Shift (Strict Timings)
Full Time
Non Voice Department
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The work management in the organisation was good when it was sitel and sykes
Once the foundever took over the company is useless, no work management, they stress the agents so much with a lot of work pressure and the salary is low don't want to talk about increment, they just hiked literally 500 rs😂😂, anyone who is looking to join foundever be prepared to leave earth soon.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Once a good company now nothing to be liked
Very toxic environment.. Even 15months after getting selected for higher position and working on the new role, still yet to recieve official paper after getting selected for higher position
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Well, I would thank my god that I stepped into this company foundever I got to learn so many things, I really feel comfortable here it's my second home💗
Every thing is perfect
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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Team lead was a good person Free cab Nothing much
No employee centric Toxic work culture Poor leadership Poor process management Mandatory OT hours Very less pay
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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nothing
no correct pay prefer bootlickers above production providing individuals no proper coordination between management a lot of false promises but fulfilled nothing management is idiotic people at positions doesn't know how to talk
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Operations Department
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Met a few colleagues and we are still in touch.
Everything! Cab Service Ops Managers Processes Sucks No work life balance Promotions Worst culture All grown ups behave like kids. No one likes to take responsibility rather they take things personally. Treats an agent like shit I myself personally wouldn't recommend anyone to join Foundever. If you do, gain experience and leave ASAP.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Full Time
Other Department
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Nothing TL is worst talks very badly with agent specially with women and also salary is not provided if not well salary is put on hold, joing first day super bad offer letter was given after 5 days with new date first five days they have not paid, very bad.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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The salary, including incentives, rewards, recognition, and the customer handling allowance, is quite good and actually exceeds the amount stated on paper. It was a great opportunity to earn money and gain valuable experience.
I worked for 2 years and consistently delivered outstanding performance, but there were no internal job postings or growth opportunities provided. It feels like you're stuck in the same position indefinitely unless you actively seek favor from seniors. There’s no focus on skill development, and they terminate employees who don’t meet performance expectations, as I witnessed with one of my colleagues....Read More
Work policy: Only for quarterly meetings
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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I didn't like anything. it was a nightmare.
beware of them!! it the worst company of my career. worst HR, worst manager, overall worst management. they don't even have a proper office and since they don't want to invest in a proper office, they provide you 2 big systems which you need to carry yourself to your place. even if you complain to the HR about the toxic manager behavior, she will brush it off aside like nothing's ever happened and since she has a good rapport with the manager she will never take any action against him let alone talk to him about such issues(this happened with a colleague of mine) the manager was the worst manager I had in my entire career. his toxicity cannot be matched up. he was extremely rude, not at all compassionate and used to take revenge every now and then even if you try to talk back. I was on a graveyard shift of 12:30 AM till 9:30 AM from office and the worst company transport management changed my shift to 2:30 AM till 11:30 AM citing the reason "cab not available for one person". how come this is a. 24/7 working job and the cab service is not available, then why you people give us such shifts? I myself called them when the cab didn't arrive on the alloted time and they informed me the same without even a bit of concern. not that I was expecting any from them. then I called my manager and he said he'll sort it out and after mere 2 mins he had the audacity to call me and say that it is what it is you have to come in this shift and rest 3 days also you have to come in this shift due to transport issues. we will talk when you come to office. there when I confronted him he started giving excuses saying that he himself wasn't aware. how petty a person can be. another time I asked him for a leave on two different dates he right away told me not possible without even having the decency to ask me the reason. I never used to take many leaves because then I would have to talk to him and spoil my mood. then he said to talk to him on the following thursday and we will see. I reminded him on thursday and he told me nothing can be done now the roster has already been made. and why did you even bother spreading false information and giving the other person hope? the in another instance, I was on my period and asked him for a leave as I was really sick and he was so adamant on not giving me one and tried to argue with me over the pain and how my body's gonna react in 2-3 hours. I mean how stupid and inhumane you could be to not understand that situation? it was so shocking and disgusting on so many levels. then later when I fell sick I didn't even bother to ask him for a leave. I sat through the whole shift in very high fever. Only I know how I managed to do that. even if you fall sick and ask him for leave, he will ask you medical certificate, even it is for one day ONE freaking day. or even half day. and if you say that someone in your family is sick then he will ask for their medical as well(happened with a colleague of mine) and these people justify these things. one of my trainers justified it by saying that you people make excuses so we also stopped trusting you guys. I mean why are you treating everyone the same? and who are you to decide what someone is going through or not? the transport system is the worst. if your logout is at 2:30 AM at night and you get to your cab firstly you won't find it there. why? because they are never on time. then there is something they call a buffer of 30 mins. if some person doesn't show up they will wait until 3:00 AM for him/her. and if that person is a manager/tl/hr, then there is again a buffer of 15 mins which can again go up to 30 mins and these people are so afraid to move the cab. I literally waited 1 hour past my logout time just because a senior hr was in a meeting and didn't show up on time. and once she came back she didn't even apologize and right away said we have a buffer so that it you have something important to do or you need to smoke you can do so. I mean like dude, just sit back and go home. why do you need to have 1 hour for a smoke break? just shut your filthy stupid mouth and mind your own business, don't even try to give unnecessary stupid excuses to cover it all up. a sorry would have sufficed. and also one more thing. this happened with a friend of mine. her cab was stopped in the middle of a highway and she was told to move to a new cab as there was some issue with the other cab. my friend was so scared and she called that stupid manager and he told her to sit in the new cab without even cross-checking with the transport department. she was so scared. it was literally 1-2 AM at night. I mean how can you even expect us to trust anyone in delhi and at some odd timings without any confirmation or security or anything?...Read More
Work policy: first 3 months from office then wfh
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Nothing
1. Huge amount of cost cutting 2. No hygiene. 3. No proper guidelines about holidays. If you are working for US client forget getting US off since you work for an Indian company and its vice versa. 4. The leaves here are awful. They'll first take away your comp offs of you take leaves and then casual leaves and so on. 5. Don't come here if you are from another state everyone will alienate you especially the South Indian branch....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
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AmbitionBox has 1 Foundever review submitted by Foundever employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Foundever is the right company for you.Teleperformance
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