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Serco

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4.4

based on 810 Reviews

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Serco Customer Service Associate Reviews

based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
Updated 30 Aug, 2018

Overall Rating

4.6/5
How AmbitionBox ratings work?

Category Ratings

4.5

Skill development

4.2

Job Security

4.1

Work Satisfaction

4.1

Salary & Benefits

4.1

Company culture

3.9

Work-Life balance

3.8

Promotions/Appraisal

Top Mentions in Serco Customer Service Associate Reviews

2 reviews found

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Career Advice
2w (edited)
projectenginer
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works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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More about working at Serco

People also ask about Serco's Customer Service Associates

How is Serco to work for?
Serco is rated 4.6 out of 5, based on 70 reviews by employees on AmbitionBox. Serco is known for Skill development which is rated at the top and given a rating of 4.5. However, Career growth is rated the lowest at 3.8 and can be improved. To know first hand how it is like to work at Serco read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Serco?
According to AmbitionBox ratings, Serco employees rate its salary and benefits as 4.1 out of 5. You can know more about Serco Salaries at AmbitionBox
How is the work culture at Serco?
Work culture is rated 4.1 at Serco by 70 employees. While job security is rated 4.2 and work-life balance is rated 3.9 at Serco. Read detailed reviews by employees of Serco on AmbitionBox.

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Serco Customer Service Associate Reviews by Locations

Serco Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 Serco reviews submitted by Serco employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Serco is the right company for you. 46% of employees reported the working days... at Serco as Monday to Saturday. 63% employees reported the work timings at Serco as Flexible timing. Read more

Gender Based Ratings for Serco Customer Service Associate

based on 61 reviews
4.8
Rated by 16 Women

Rated 4.6 for Work-Life Balance and 4.6 for Skill Development

women
4.6
Rated by 45 Men

Rated 4.6 for Skill Development and 4.6 for Job Security

men

Working Days for Serco Customer Service Associate

based on 70 reviews
Monday to Saturday
46%
Rotational Shift
37%
Monday to Friday
7%
Alternate Saturday off
5%
Other
5%

Work Timings for Serco Customer Service Associate

based on 70 reviews
Flexible timing
Strict (9am - 6pm)
Strict (4pm - 1am)
63%
5%
3%
29% employees reported other strict timings

Shift Timings for Serco Customer Service Associate

based on 70 reviews
Day shift
Night shift
82%
18%

Business Travel for Serco Customer Service Associate

based on 70 reviews
No travel
52%
Within city
42%
International travel
2%
Within the city
2%
Within the country
2%
Serco Customer Service Associate Salary
based on 64 salaries
₹0.9 L/yr - ₹4 L/yr
39% less than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Serco Customer Service Associate
cab
Office cab/shuttle
3 total responses
childCareBenefits
Child care facility
1 total response
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
+2 more benefits
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