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PTS Consulting Services

Compare

2.7

based on 68 Reviews

Filter reviews by

PTS Consulting Services Customer Service Associate Reviews

Updated 2 Dec, 2023

Overall Rating

3.3/5

based on 2 reviews

Rating distribution

0 (0%)

1 (50.0%)

0 (0%)

Category Ratings

4.0

Company culture

4.0

Skill development

4.0

Promotions

3.3

Salary

3.3

Work satisfaction

2.7

Job security

2.7

Work-life balance

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2 reviews found

Sort by: Popular

Customer Service Associate in Kolkata, Newtown

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 31 May 2022

Likes

Work culture good and management also helpful and work life balance is also good and career growth and opportunities are there and skill development and learning are also good.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Kolkata

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 02 Dec 2023

Likes

Great opportunity to do do an experience with the Amazon client.

Skill development - Good
Promotions - Good
Company culture - Good

Dislikes

Transport management is quite a good and the weekend is not so good.

Job security - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Top trending discussions

View All

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC -18 LPA + 2.5L variable. what is current value in market for Kubernetes skillset? How can I negotiate to get better offer?

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Ask anonymously on communities.

Similar Designation Reviews

Customer Service Executive in Kolkata

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jan 2025

Likes

Nothing

Dislikes

No increment for almost 2 years now. Closed door policy, even HR's are not reachable easily. Micromanagement and poor politics. Management does not stick to their words. Every odd day their will be employer friendly policies imposed. Treats associates like low grade/class workers. Company change its name every year. Managers and management have official mail ID xxxdigitys.com and associates have different mail ID xxxdigitys.co.in. Fake R&R, just for social media show off....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Sales Executive in Kolkata

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 03 Oct 2024

Likes

Payment on time

Salary - Excellent
Work-life balance - Excellent

Dislikes

Special privilege for the chosen few

Promotions - Bad
Company culture - Poor

Team Lead in Kolkata

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Jul 2023

Likes

Superb company with mind-blowing management, superb support function.....love to work...

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Aug 2023

Likes

There is no work pressure.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Kolkata

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jan 2024

Likes

It's really good place to work

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Manager is very bad

Customer Care Executive in Kolkata

Contractual

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 May 2023

Likes

Worst Company, Never Go, No timely Salary, Full of politics, Hr are extreamly non cooperative. Big NO - Work Pay or else will kick u out at any point of time. They dong even provide offer letter just a pice of paper of no use. Just font go.

Dislikes

Worst

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Kolkata

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Apr 2022

Likes

Very good management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Associate (working remotely)

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Aug 2022

Likes

Management Work culture

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No Holiday

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Other PTS Consulting Services Reviews

Machine Learning Engineer in Kolkata

Full Time

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Apr 2024

Likes

Location. That's it. Nothing else.

Dislikes

I will keep this brief and to the point. If you are a beginner in your career and struggling to find employment, I strongly advise against applying to this place. The workplace environment resembles a chaotic zoo, filled with difficult and unreasonable individuals. There are no salary increases or benefits. You could give your utmost effort, attempting to dominate the industry, and they will still demand more while paying you the same as a maid. They expect you to fulfill various roles with ambiguous titles like "Technical Sales Sweeper." Taking time off is not encouraged, and requesting leave during an emergency may lead to termination. The monthly pay is less than 30k, but they treat employees as if they were cheap market purchases. Although the official work hours may appear to be from 9 AM to 5 PM, it's a deceitful facade. You will be required to work from 9 AM until the early hours of the morning, sometimes even past 1-4 AM +5:30 GMT. Your personal and romantic life will suffer greatly if you attempt to fulfill your duties here. The employees lack intelligence and simply follow orders without question. Hard work and talent go unnoticed, as people here are focused on ingratiating themselves for personal gain. My own romantic relationship fell apart because of this company. Every aspect of this business is fraudulent. It may seem like a single entity, but internally there are undisclosed connections and suspicious activities. Shares may be manipulated, and various insider companies such as Cognatic, Vetzu, Digitys, and others are involved in purchasing and selling their own products within the company. I could write an entire novel about this, but to summarize, the whole company operates as a scam....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Csa Manager in Kolkata

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Oct 2024

Likes

Overall it's good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing in my mind at this moment

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Quality Analyst in Kolkata

Full Time

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 15 Jan 2025

Likes

Work culture and management

Salary - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Accounts Manager in Kolkata

Full Time

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Dec 2024

Likes

Everything i mentioned

Company culture - Excellent
Work-life balance - Good

Dislikes

I said already

Skill development - Poor
Job security - Bad
Promotions - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Case Manager in Kolkata

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Sep 2024

Likes

Dislikes

Worst Management..., No increment, most politics

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Marketing Manager in Kolkata

Full Time

Marketing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Sep 2023

Likes

At PTS Consulting Services, I truly value the company's commitment to delivering exceptional solutions without compromising our work-life balance. Their emphasis on employee well-being ensures that while we strive for professional excellence, our personal lives are equally prioritized. It's a fulfilling experience to be part of a team that cares so deeply for its members.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

During my tenure at PTS Consulting Services, I've been fortunate enough to have a largely positive experience. As of now, I haven't come across any significant dislikes or concerns. The company's dedication to work-life balance & effective communication has played a key role in this positive outlook.

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Operations Manager in Kolkata

Full Time

Service Delivery Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Nov 2024

Likes

Nothing to like about...

Dislikes

Everything in the Company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Case Manager in Kolkata

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jul 2023

Likes

Management and Environment is too good

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Hardcore Night shift till now

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

IT Analyst in Kolkata

Full Time

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Sep 2023

Likes

Good Company

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Good Work Culture

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Kolkata

Full Time

Business Process Quality Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 09 Oct 2023

Likes

Nothing to like about the company

Dislikes

Everything, the worst part are the HR, they do not have simple common sense, they are resource management people without himan being characteristics within them, the company management is worst.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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PTS Consulting Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 PTS Consulting Services reviews submitted by PTS Consulting Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if PTS Consulting Services is the right company for you...Read more