Principal Global Services Operations Manager Reviews

Likes

Flexibility, Work life balance

Dislikes

Senior leadership specially in India is pathetic and non deserving, specially T10-T11 layer . No strategic thinking at all.

Work Details

My work is great as I work closely with my US counterpart and take decisions jointly. I do not depend too much on T10 layer . At same time most of T9 layer is excellent group. Our CEO and India Head from US are good .

Work days: Monday to Friday (Flexible Timings)

Likes

Initial work culture of Principal was very good early management used to focus on employees growth , learning with. No micro-management but starting from what you are wearing to what are doing everything is monitored .

Dislikes

No better salary hikes Micro-management Focus shifting towards cost cutting and being like service based company instead of product Not good for career growth Management will focus more on you wearing collared shirt with tucking instead of quality delivery

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

1. Work life balance 2. Flexibility 3. Hybrid work mode

Dislikes

2. Policy changes from WFH to Return to office with no major reason 3. Notice period is 3 months 4. Lack of maturity with new management 5. No HR - Employee colloboration rather blind trust on managers on even salary discussion. 5. No way to get individual Manager's feedback rather as group which helps poor manager to be still safe side.

Likes

When I was working there its medical insurance and transport facility were was very good

Dislikes

There are many 1. the leardership is womaniser 2. HR is a p i ece of shit 3. NO job security especially for male employees 4. HR, Compliance and top management are useless. Do not take concernes seriously especially when it is from a male employee 5. They use PIP to fire employees. Especially under PGI ITeS Bu under Investmet Performance team. Their managers are useless, and use PIP to fire employees 6. DO NOT join even if you are getting the best or your dream package/CTC...Read More

Likes

Good learning opportunities, supportive managers.

Dislikes

earlier, PGS was a good and employee friendly, But now with new PGS head joining the culture has really deteriorated. The new leadership is more into micro management and they are not at all concerned about the employees. They are introducing new and more ways of micromanaging like tools to monitor your screen throughout, pressuring you to work more.

Likes

I have been with principal more than 5 years. I like the most is the work culture. There are no cabins or cubical. All seats together

Dislikes

There is nothing I found so far to dislike

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Culture was good, but current newly hired higher management is worst, destroying its rich culture and making it a service based company

Dislikes

Worst higher management hired changing the culture from product company to service based company

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Overtime is rare

Dislikes

Company is loosing is culture. No ownership of work. Is moving towards service based model. Leadership works on the whip of US counterparts. Promotions are rare.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I did like the culture of PGS before 3 year. Now in these days the function has been changed and only the relationship with our manager and understanding that is good.

Dislikes

The payment method and the promotion structure. PGS have a term that called Prinpay. That means you have to keep your 10% of salary deposited to company till a financial year. Once that year ended then you will receive the amt from that 10%. It depends on your and companies performance. That means you will never get your entire 10%.You will always received an X amt from that 10%. And they also called it as performance incentive....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.