Pacific BPO Executive review

What employees say about Pacific BPO?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Strict (6pm - 3am)

55% employees reported

No travel

81% employees reported

View more detailed insights

Gender based rating

4.6

Rated by Women

4 reviews

2.8

Rated by Men

30 reviews

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Top Mentions in Pacific BPO Executive Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

36 reviews found

Sort by: Popular

Executive in New Delhi

Full Time

Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 06 Oct 2024

Likes

I like the company's employee care sanitation and security are good

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Low salary and bond, food in cafeteria and paid canteen are gross, and they don't care about the employee health, it is very hard to make work life balance in this hard working environment

Employer’s Response

Your feedback is important; please contact er@pacificbpo.com if you would like to discuss it further. We are committed to improving our work environment and value your input. Best wishes!

Executive in Noida

Full Time

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Oct 2024

Likes

Nothing to like in this orgainzation. Managememt is dead, your AM is the only person responsibile to keep or kick and have issues in work.

Dislikes

Management is very bad. I dont know how people are still working in pacific.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

We're sorry to hear about your negative experience with us. Your feedback is important; please contact er@pacificbpo.com if you would like to discuss it further. We are committed to improving our work environment and value your input. Best wishes!

Executive in Noida

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Jan 2025

Dislikes

Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Executive in New Delhi

Full Time

Finance Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 19 Jan 2025

Likes

Job security some times

Salary - Good
Job security - Excellent
Work satisfaction - Good

Dislikes

No coordination between upper or lower management

Executive in Noida

Full Time

Other Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 06 Nov 2024

Likes

Overall my experience was good with Pacific and I learnt alot from Pacific and My Managers was also supportive and helpful.

Salary - Excellent
Job security - Excellent
Promotions - Good
Company culture - Good

Dislikes

Food Quality was not good

Employer’s Response

Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. Please reach out at er@pacificbpo.com if you would like to discuss it further.

Executive in New Delhi

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 23 Oct 2024

Likes

Work life balance

Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Salary and appraisal

Promotions - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!

Executive in New Delhi

Full Time

Health Informatics Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Sep 2024

Likes

job security

Salary - Good
Skill development - Excellent
Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

no cab in day shift

Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!

You are reading trusted reviews. Keep reading to find out more about Pacific BPO.

Executive in New Delhi

Full Time

Health Informatics Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Jun 2024

Likes

They have ao much politics

Dislikes

Totally worth it

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Employer’s Response

We're sorry to hear about your negative experience with us. Your feedback is important; please contact er@pacificbpo.com if you'd like to discuss it further. We're committed to improving our work environment and value your input. Best wishes!

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Executive in Noida

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Apr 2024

Likes

Reception area

Job security - Good

Dislikes

No work ethics| exploitation and No manners

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

We're sorry to hear about your negative experience with us. Your feedback is important; please reach out at er@pacificbpo.com if you'd like to discuss it further. We're committed to improving our work environment and value your input. Best wishes!

Executive in Noida

Full Time

AR Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Jan 2024

Likes

Nice experience with the Pacific

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing dislike about Pacific because everything was good

Work Details

Work days: Monday to Friday (Flexible Timings)

Employer’s Response

Thank you for your kind words. We appreciate your positive feedback and are glad to hear you had a good experience with us. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!

Executive in Noida

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 18 Sep 2023

Likes

To start career as AR(account receivable) in US Healthcare then Pacific BPO is better option

Skill development - Good
Company culture - Good

Dislikes

The salary increment is not so good and work load is higher

Promotions - Poor

Work Details

Work policy: Temporarily work from home and after if you will any issue then they will call you to work from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your kind words. We appreciate your positive feedback. We've noted your concerns regarding salary increments and workload. We continually strive to improve in these areas to ensure a better experience for our employees. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com.

Executive in Noida

Full Time

Account receivable Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 May 2023

Likes

I only like one thing if you are in need they give WHF easily. That's it.

Dislikes

Everything believe me they even suck soul out of you. Also 5 days working is all a scam you have to mandatory need to extend your shift and also work in weekends also for freshers they mandatory contract you in a 1 year bond I request you if you are not aware of this thing please reconsider joining.

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employer’s Response

We appreciate your feedback and understand your concerns. We take your input seriously and are actively working to address issues related to work-life balance, extended shifts, and the bond for freshers. Your comments will help us make improvements for our employees. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Thank you for being a part of our team!

Executive in Noida

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 02 Jul 2023

Likes

There’s nothing much to say that what I liked the most

Salary - Excellent
Job security - Good
Promotions - Good

Dislikes

Manager Danish and supervisor Rakesh pant, Both are ready to sell pacific at any cost

Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work policy: Depends upon the user

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Executive in Noida

Full Time

Medical billing Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Jul 2023

Likes

It's not bad not too much pressure Specially go ad as a fresher

Salary - Good
Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

If you are working from home then its hectic

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Executive in Noida

Full Time

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Aug 2023

Likes

Work Environment.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Cook needs to be changed.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Executive in Noida

Full Time

Billing executive Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 04 Jul 2023

Likes

Company's expansion and growth.

Dislikes

Need lots of improvement in every department.

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Executive in Noida

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 24 Mar 2023

Likes

Everything is good but appraisals are very disappointing.

Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Worst appraisal

Salary - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Executive in New Delhi (working remotely)

Full Time

Voice \/ Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 25 Apr 2024

Likes

Salary - Good
Job security - Excellent
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Promotions - Bad

Employer’s Response

We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!

Executive in Noida

Full Time

Operations, Maintenance & Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 27 Aug 2023

Likes

Job security.

Salary - Good
Job security - Excellent
Work-life balance - Good

Dislikes

The biased nature of Management.

Skill development - Poor
Promotions - Poor
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Executive in Noida

Full Time

Medical Billing Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 09 Nov 2022

Likes

Work culture is 👍

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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