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Pacific BPO
based on 878 Reviews
Overall Rating
Category Ratings
Job Security
Work-Life balance
Work Satisfaction
Company culture
Salary & Benefits
Skill development
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Full Time
Non Voice Department
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Good work environment and culture. Teammates are supportive and the management is transparent.
There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow.
The job is quite interesting!
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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The environment of the company and the people with whom I work are very good. Also I learnt so many things from the company and my colleagues I also got good facilities of food and cab.
There is nothing what I dislike about working with Pacific
Work policy: Depends on the work requirement
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!
Full Time
Back Office Department
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Job security is one of biggest perk. In any situation where other companies start mass layoffs pacific won't do that until unless you are poor performer or doing fake work.
1. Growth is slow if you don't know manager and director well you won't get promotion. 2. No team outing or team dinner or any activity outside pacific to create team bonding. 3. B11 building conditions is worse no lift, AC not working on the floors few old split AC install, chairs are broken no back support, no proper cleaning on floor, washroom are dirty more the public urinals, cafeteria is even worse low capacity seating arrangement so most of time you'll end of standing in big lines or have to wait for other people to eat dinner the. You'll get seat. 4. Transport is even worse you'll get echo cab which is 0 start rating they are filing 5-6 adult in cab which is used for children in school. 5. Salary increment process is even worse they will delay salary increment process for 5-6 months so you won't be able to switch job....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your thoughts. We value your insights about areas where we can improve. Your feedback is important to us as we strive to enhance the work experience for our team. We are dedicated to addressing the issues you've brought up and implementing constructive improvements. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Thank you for being a part of our team!
Full Time
Excecutive Department
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Job security
Some policy like
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. If you have specific concerns or suggestions you'd like to discuss, please mail us at er@pacificbpo.com.
Full Time
Voice / Blended Department
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No work pressure, supportive team
Meal was not good
Full Time
General Insurance Department
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Cab Facility , Meal Facility ,Salary etc.
Nothing
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Ok
Ok it is good ok
Top trending discussions
Full Time
Voice / Blended Department
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Training and work from home
I'm working in Amplify project. One of the team leader took 5 days of bereavement leave and director was shouting on Assistant managers that ask him to report back due to multiple client escalation. I felt bad for the assistant manager and the leads
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. Please reach out at er@pacificbpo.com if you would like to discuss it further.
Full Time
Operations Department
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Food
Baised Management, No resolutions to issue
Full Time
Finance Department
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Some of management person are realy awesome.
Not Following MNC culture . Management are very poor. Not understand employee problem.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Health Informatics Department
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Nothing
Mentally work pressure.no life balance
Work timings: Strict Timings
Full Time
Operations Department
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Terrible
Hiring of unskilled associates makes difficult to run business.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
We're sorry to hear about your negative experience with us. Your feedback is important; please contact er@pacificbpo.com if you would like to discuss it further. We are committed to improving our work environment and value your input. Best wishes!
Full Time
Non Voice Department
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Mangement not Supportive
Overall When people know how demotivation and no guide one another way.
Work days: Monday to Saturday (Flexible Timings)
Employer’s Response
We're sorry to hear about your negative experience with us. Your feedback is important; please contact er@pacificbpo.com if you would like to discuss it further. We are committed to improving our work environment and value your input. Best wishes!
Full Time
Operations Department
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Job security and promotions.
Work life balance is not good. Cab is not good.
Work policy: If you are working from home and is there is not issue with your production or quality then you are allowed to work from office.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. Please reach out at er@pacificbpo.com if you would like to discuss it further.
Full Time
Operations Department
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Job security
Transport facility is poor, improvement is required
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. Please reach out at er@pacificbpo.com if you would like to discuss it further.
Full Time
Voice / Blended Department
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Nothing
Everything cabs foods no work life balance
Employer’s Response
We're sorry to hear about your negative experience with us. Your feedback is important; please contact er@pacificbpo.com if you would like to discuss it further. We are committed to improving our work environment and value your input. Best wishes!
Full Time
Operations Department
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Work environment
Salary slab and taking leaves
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your feedback. If you have more to share; please contact er@pacificbpo.com if you'd like to discuss it further. We're committed to improving our work environment and value your input. Best wishes!
Full Time
Health Informatics Department
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The only thing were to like is job security.
Stretch was .most annoying things that I faced in pacific. Management was worst . Work culture was worst . No work life balance . There were no one who can listen your problem. I were totally dissatisfied working there.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Work from home
The HR who's on higher hierarchy ( Piyus) is chauvinistic. Another few hierarchy named - Gaurav, Manoj Gupta and Mishu will suppress specifically if you are female and know your worth and set boundaries. Just to satisfy ego they will try their best to mark your profile on red for future employers just to ruin your future. If you cando licking (female) then you can survive as everyone will try their level best to violate you. If you raise the voice than you are fired as everyone including HR will be on their side whether you have proven it or not so best of luck if you still wanna work in such org. (Mentioned is only 2% of work culture)...Read More
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Other Department
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Nothing to like in this orgainzation. Managememt is dead, your AM is the only person responsibile to keep or kick and have issues in work.
Management is very bad. I dont know how people are still working in pacific.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We're sorry to hear about your negative experience with us. Your feedback is important; please contact er@pacificbpo.com if you would like to discuss it further. We are committed to improving our work environment and value your input. Best wishes!
Full Time
Accounting & Taxation Department
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company is good in every terms they provide you free cabs and work from home
if your salary is high already they will not provide you much hike and not giving any bonus and target is 60 for some process
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. Please reach out at er@pacificbpo.com if you would like to discuss it further.
Full Time
Health Informatics Department
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I worked 7 years with Pacific. Respect for this organization in heart same as motherland. There is much job security overthere. Pacific is most growing company in RCM in ncr. I am very thankful and greatfull as being the part of Pacific family . Thank you so much Mr. Kumar Shwetabh to stablish such great family .
Some people in operations
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!
Full Time
Voice / Blended Department
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There is nothing to like in Pacific an access healthcare.
There is no Heirarchy to follow for management whatever they want they do so by thier on wish in conifer process manager Sumit chaudhary is very rude and mentaly torcher to there team members he Frequently moves employees AR to appeal team and appeal to AR team reason being it affects in production then he torcher and shout on the floor. Even HR department is also follow whatever the management say to HR. They force you to give the resignation otherwise employment will be terminated. If u do not resign then they will terminate you. Nobody will listen to your issue only they will harass you. Transport facility is also wrst during night shift at drop time nobody check that driver is drunkk or not. Sometimes they use private number car for pickup and drop....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We appreciate your feedback and are sorry to hear about your concerns during your time with us. We take all feedback seriously and are committed to fostering a positive, inclusive work environment. We do not tolerate unprofessional behavior and continuously work to address such issues. Your feedback helps us improve; if you're open to discussing this further, please contact er@pacificbpo.com. Wish you the best in your future endeavors!
Full Time
Customer Success, Service & Operations - Other Department
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I thrive in environments where I can constantly learn new things and develop my skills. In my previous role, I loved being exposed to different projects and receiving mentorship from experienced colleagues. It helped me grow both professionally and
The biggest problem with any relationship is lack of communication. And that extends beyond personal life into work life.
Employer’s Response
We're grateful for your thoughtful feedback. It's wonderful to hear about your positive experience with us. If you have additional feedback or suggestions, please don't hesitate to reach out to us at er@pacificbpo.com. Best regards!
Full Time
Operations Department
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I like the hierarchy structure in Pacific BPO and my manager with whom I am leading the project.
Company transport is very bad and no additional benefits like sodexo coupons, gym member ship reimbursement, mobile bill reimbursement are there.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
We're grateful for your thoughtful feedback. It's wonderful to hear about your positive experience with us. If you have additional feedback or suggestions, please don't hesitate to reach out to us at er@pacificbpo.com. Best regards!
Full Time
Health Informatics Department
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After R1 came here and joined new transitions with new Director sir with new team lead and would say my journey was with Pacific outstanding , learned a lot though was not part of reporting because had my team to take care, free hand was given , was taking care of my own process in and out, received appreciation from internal n from external..Now working in new company will come back again..
Nothing ..
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We're grateful for your thoughtful feedback. It's wonderful to hear about your positive experience with us. If you have additional feedback or suggestions, please don't hesitate to reach out to us at er@pacificbpo.com. Best regards!
Full Time
Operations Department
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Nothing
Managers like Abhishek Shrivastava, Anant do favouritism, partiality, they dont respect the tenurity, talent, experience, only thing they need is foot licking, they promot there closed one. There is one more fake thing which IJP for SME/TL/QA which is totally bias. To qualify that u need to hv ur god father there..
Work policy: Few folk working from home and few are working from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. If you're open to discussing this further, please contact er@pacificbpo.com. Your insights are important to us as we work to enhance our organization.
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