This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 8 May, 2023
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
5.0
Job Security
5.0
Salary & Benefits
5.0
Work-Life balance
5.0
Skill development
5.0
Work Satisfaction
4.0
Promotions/Appraisal
Pacific BPO is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Pacific BPO is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Operations Manager in
Greater Noida
Full Time
·
Health Informatics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Jun 2024
Likes
After R1 came here and joined new transitions with new Director sir with new team lead and would say my journey was with Pacific outstanding , learned a lot though was not part of reporting because had my team to take care, free hand was given , was taking care of my own process in and out, received appreciation from internal n from external..Now working in new company will come back again..
Dislikes
Nothing ..
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We're grateful for your thoughtful feedback. It's wonderful to hear about your positive experience with us. If you have additional feedback or suggestions, please don't hesitate to reach out to us at er@pacificbpo.com. Best regards!
Executive Assistant in
New Delhi
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Great place to work
Dislikes
No comments
Operations Manager in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 27 Jun 2022
Likes
Job security
Dislikes
Management and policies
Work Details
Work from home free transport
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Operations Manager in
Noida
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Oct 2023
Likes
Salary
Dislikes
Work culture, Work Environment
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your feedback. We appreciate your positive note about salary. We understand your concerns regarding work culture and work environment. Your feedback is important, and we're dedicated to addressing these areas for improvement to create a more positive and fulfilling workplace. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com.
Back Office Executive in
Noida
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Aug 2023
Likes
Overall company is good. It grows this time in medical billing.
Dislikes
Mostly staff and management from portack company. They have same domestic bpo feeling and don't want to change with company.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Operations Manager in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jun 2023
Likes
Everything is good .
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Operations Manager in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 May 2023
Likes
Supportive management
Dislikes
None so far
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Back Office Executive in
Noida
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 21 Feb 2023
Likes
Job security
Dislikes
Management poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
MIS Executive (working remotely)
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Overall good working environment and lots of learning there
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com.
Best wishes!
Back Office Executive in
Pacific bpo.com
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 03 Oct 2023
Likes
Dislike
Dislikes
Work environment very poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Pacific BPO Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
AR Caller in
New Delhi
Full Time
·
Health Informatics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 16 Dec 2024
Likes
The only thing were to like is job security.
Dislikes
Stretch was .most annoying things that I faced in pacific. Management was worst . Work culture was worst . No work life balance . There were no one who can listen your problem. I were totally dissatisfied working there.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Account Receivable Caller and Analyst in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Nov 2024
Likes
Work from home
Dislikes
The HR who's on higher hierarchy ( Piyus) is chauvinistic.
Another few hierarchy named - Gaurav, Manoj Gupta and Mishu will suppress specifically if you are female and know your worth and set boundaries.
Just to satisfy ego they will try their best to mark your profile on red for future employers just to ruin your future.
If you cando licking (female) then you can survive as everyone will try their level best to violate you.
If you raise the voice than you are fired as everyone including HR will be on their side whether you have proven it or not so best of luck if you still wanna work in such org.
(Mentioned is only 2% of work culture)...Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Executive in
Noida
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Oct 2024
Likes
Nothing to like in this orgainzation. Managememt is dead, your AM is the only person responsibile to keep or kick and have issues in work.
Dislikes
Management is very bad. I dont know how people are still working in pacific.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
We're sorry to hear about your negative experience with us. Your feedback is important; please contact er@pacificbpo.com if you would like to discuss it further. We are committed to improving our work environment and value your input.
Best wishes!
Senior Accounts Receivable Executive in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Sep 2024
Likes
The environment of the company and the people with whom I work are very good. Also I learnt so many things from the company and my colleagues I also got good facilities of food and cab.
Dislikes
There is nothing what I dislike about working with Pacific
Work Details
Work policy:
Depends on the work requirement
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com.
Best wishes!
Senior Executive in
Noida
Full Time
·
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2024
Likes
company is good in every terms they provide you free cabs and work from home
Dislikes
if your salary is high already they will not provide you much hike and not giving any bonus and target is 60 for some process
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. Please reach out at er@pacificbpo.com if you would like to discuss it further.
Analyst in
Thiruvananthapuram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 22 Sep 2024
Likes
Training and work from home
Dislikes
I'm working in Amplify project. One of the team leader took 5 days of bereavement leave and director was shouting on Assistant managers that ask him to report back due to multiple client escalation.
I felt bad for the assistant manager and the leads
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. Please reach out at er@pacificbpo.com if you would like to discuss it further.
Senior AR in
Noida
Full Time
·
Health Informatics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Sep 2024
Likes
I worked 7 years with Pacific. Respect for this organization in heart same as motherland. There is much job security overthere. Pacific is most growing company in RCM in ncr. I am very thankful and greatfull as being the part of Pacific family .
Thank you so much Mr. Kumar Shwetabh to stablish such great family .
Dislikes
Some people in operations
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com.
Best wishes!
Senior Executive Operations in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Sep 2024
Likes
There is nothing to like in Pacific an access healthcare.
Dislikes
There is no Heirarchy to follow for management whatever they want they do so by thier on wish in conifer process manager Sumit chaudhary is very rude and mentaly torcher to there team members he Frequently moves employees AR to appeal team and appeal to AR team reason being it affects in production then he torcher and shout on the floor. Even HR department is also follow whatever the management say to HR. They force you to give the resignation otherwise employment will be terminated. If u do not resign then they will terminate you. Nobody will listen to your issue only they will harass you.
Transport facility is also wrst during night shift at drop time nobody check that driver is drunkk or not. Sometimes they use private number car for pickup and drop....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
We appreciate your feedback and are sorry to hear about your concerns during your time with us. We take all feedback seriously and are committed to fostering a positive, inclusive work environment. We do not tolerate unprofessional behavior and continuously work to address such issues. Your feedback helps us improve; if you're open to discussing this further, please contact er@pacificbpo.com.
Wish you the best in your future endeavors!
AR Caller in
Noida
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Jul 2024
Likes
I thrive in environments where I can constantly learn new things and develop my skills. In my previous role, I loved being exposed to different projects and receiving mentorship from experienced colleagues. It helped me grow both professionally and
Dislikes
The biggest problem with any relationship is lack of communication. And that extends beyond personal life into work life.
Employer’s Response
We're grateful for your thoughtful feedback. It's wonderful to hear about your positive experience with us. If you have additional feedback or suggestions, please don't hesitate to reach out to us at er@pacificbpo.com. Best regards!
Assistant Manager in
Noida
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 28 Jun 2024
Likes
I like the hierarchy structure in Pacific BPO and my manager with whom I am leading the project.
Dislikes
Company transport is very bad and no additional benefits like sodexo coupons, gym member ship reimbursement, mobile bill reimbursement are there.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
We're grateful for your thoughtful feedback. It's wonderful to hear about your positive experience with us. If you have additional feedback or suggestions, please don't hesitate to reach out to us at er@pacificbpo.com. Best regards!
People also ask about Pacific BPO's Office Assistants
How is Pacific BPO to work for?
Pacific BPO is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Pacific BPO is known for Company culture which is rated at the top and given a rating of 5.0. However, Career growth is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at Pacific BPO read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Pacific BPO?
According to AmbitionBox ratings, Pacific BPO employees rate its salary and benefits as 5.0 out of 5. You can know more about Pacific BPO Salaries at AmbitionBox
How is the work culture at Pacific BPO?
Work culture is rated 5.0 at Pacific BPO by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at Pacific BPO. Read detailed reviews by employees of Pacific BPO on AmbitionBox.