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This company page is being actively managed by Optum Global Solutions Team. If you also belong to the team, you can get access from here

Optum Global Solutions

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based on 6.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated IT/ITES Company - 2024

About
Reviews
6.2k
Salaries
39.9k
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618
Jobs
83
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771
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8

Filter reviews by

Optum Global Solutions Appeals Representative Hyderabad / Secunderabad Reviews

Updated 28 Mar, 2025

Overall Rating

4.4/5

based on 28 reviews

Rating distribution

5

16 (57.1%)

4

5 (17.9%)

3

5 (17.9%)

2

2 (7.1%)

1

0 (0%)

Category Ratings

4.4

Job security

4.4

Work-life balance

4.3

Company culture

4.2

Skill development

4.1

Work satisfaction

3.8

Salary

3.4

Promotions

What employees say about Optum Global Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

83% employees reported

Flexible timing

58% employees reported

No travel

59% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

9 reviews

4.3

Rated by Men

19 reviews

Optum Global Solutions is rated 4.4 out of 5 stars on AmbitionBox, based on 28 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction ... Read more

Optum Global Solutions is rated 4.4 out of 5 stars on AmbitionBox, based on 28 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

28 reviews found

Sort by: Popular

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

1.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 28 Mar 2025

Likes

Optum is a very good co. I have completed my 8 years with optum.

Salary - Excellent
Skill development - Excellent
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

The management I work with is very uncomfortable n don't the employee feelings.

Job security - Poor
Promotions - Bad

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Mar 2025

Likes

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work policy: other

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Optum Global Solutions

View All

currently not working

Confused about offer selection.

I am currently located in Bangalore. I have 3.3 years of experience. I have 2 offers one from blue yonder bangalore and one is from Optum Hyderabad, the pay difference between both of them is around 1 lakh, Optum is paying the higher salary. What company in terms of growth and learning I should go to? Anything would help.

Got a question about Optum Global Solutions?

Ask anonymously on communities.

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Hike is not

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Jan 2025

Likes

Good culture good environment and safety for girls

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is no growth in optum Salary increment also too less

Work Details

Work related travel: This is a desk job.

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Nov 2024

Likes

Optum will conduct activities like UFL and some other to spend some time with fun and joy.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

HR policy

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

Employee Relations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jul 2024

Likes

Best place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Organisation should provide travel allowance and shift allowance

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Jul 2024

Likes

Optum was very nice organisation very supportive higher authority over all good experience.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Less opportunity and very less hike.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Optum Global Solutions.

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 04 Oct 2023

Likes

Job security and less Pressure

Job security - Excellent
Work-life balance - Good

Dislikes

Salary hikes and promotions are very Rare

Promotions - Poor
Company culture - Poor

Work Details

Work policy: 6 Days in a month

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

Health Informatics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Nov 2023

Likes

Work culture and atmosphere

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: Monthly one week

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 20 Mar 2023

Likes

Likes i enjoyed all my works

Job security - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

Dislike no nothing

Salary - Poor
Promotions - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Oct 2023

Likes

It was so amazing working with optum

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Oct 2024

Likes

Good work place

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Decent salary

Salary - Bad
Promotions - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 20 Dec 2023

Likes

Job security

Salary - Good
Job security - Good

Dislikes

Night shift

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 12 Feb 2023

Likes

The culture of the office is nice

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

There is nothing to dislike about optum.

Promotions - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

Other Hospital Staff Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 27 Feb 2023

Likes

Good company eco-friendly with employees

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

No nyt shift allowances

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

BFSI, Investments & Trading Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Jan 2023

Likes

Nice to work in office

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing to dislikes in office

Work Details

Work days: Monday to Friday (Flexible Timings)

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

Compensation & Benefits Department

4.0

posted on 20 Jan 2024

Overall Rating

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Dec 2022

Likes

Good environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No Appraisal given on time

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Feb 2024

Likes

super

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

rough working hours

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Appeals Representative in Hyderabad / Secunderabad

Full Time

·

General Insurance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 May 2022

Likes

Job security

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Low compensation

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

More about working at Optum Global Solutions

HQ - Gurgaon / Gurugram, Haryana
IT Services & Consulting
10k-50k Employees (India)
Hardware & Networking
Healthcare
Software Product

Tell us how to improve this page.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 28 Optum Global Solutions reviews submitted by Optum Global Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Optum Global Solutions is the right company for you. ... 83% of employees reported the working days at Optum Global Solutions as Monday to Friday. 58% employees reported the work timings at Optum Global Solutions as Flexible timing. Read more

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Optum Global Solutions Appeals Representative Hyderabad / Secunderabad Reviews

Optum Global Solutions Appeals Representative Salaries in Hyderabad / Secunderabad

based on 134 salaries

₹1.8 L/yr - ₹5.5 L/yr

At par with the average Appeals Representative Salary in India

View more details

Employee Benefits for Optum Global Solutions Appeals Representative Hyderabad / Secunderabad

Office cab/shuttle

1 total response

Health insurance

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

View All

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3.7

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