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Filter reviews by NielsenIQ Customer Service Associate Reviews
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What employees say about NielsenIQ?
Insights from employee reviews on AmbitionBox
Gender based rating
Rated by Women
1 reviews
Rated by Men
3 reviews
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4 reviews found
Customer Service Associate in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1) Good work life balance. 2) Good office facilities 3) Friendly managers and colleagues 4) Decent pay
- Job security - Good
- Work-life balance - Excellent
Dislikes
1) Very less hike and promotion 2) HR department is very bad in terms of maintaining policy and is not concerned about any of the employees. They are just there for fun . 3) Some managers and employees got promotion just because they are close to their senior and not because of their performance. 4) frequent changes and transition,even if it is not required. Company is working in a manner as if no one knows anything. Also , there is no transperancy in communication , even if your manager or leadership knows the plan , they will not communicate with you and will give you surprise. 5) many other things as well....Read More
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Ahmedabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work style
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No remote job option
Customer Service Associate in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture & Inclusive
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Pay & Perks
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Pune
Full Time
Market Research & Insights Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work and learning and
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None as of now
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Team Lead in Pune
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Not a good culture, high level politics, mental harassment, extra working hours daily, zero work life balance, unprofessional behaviour, pay not up to the market
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves International Travel, Travel Within City, Travel Within Country.
Analyst in New Delhi
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Work-life balance - Good
Dislikes
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Overall Rating
Analyst in Gurgaon / Gurugram
Full Time
Pharmaceutical & Biotechnology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Company culture - Good
- Work-life balance - Good
Dislikes
- Salary - Poor
- Skill development - Poor
- Work satisfaction - Bad
Overall Rating
Team Lead in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Work Details
Work days: Monday to Friday
Work related travel: This is a desk job.
Team Lead in Chennai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Analyst in Pune
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
1. Micro management 2. HR is incompetent, they don't take any action even after you complain. 3. Management is good for nothing.they do not communicate anything to you. 4. Management is the worst I ever saw. 5. They do not have plan or don't know how to execute.
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Analyst in Pune
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a captive company
- Salary - Good
- Work-life balance - Good
Dislikes
Promotion and development
- Promotions - Poor
Team Lead in Vadodara
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Environment is good.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary hike is low.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Vadodara
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security and work life balance is very good
- Salary - Excellent
- Job security - Good
- Work-life balance - Excellent
Dislikes
Too much of politics to stop your career growth
- Skill development - Poor
- Promotions - Poor
- Company culture - Bad
Work Details
Work policy: As per requirement
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Vadodara
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working culture, infrastructure
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Salary compensation
Other NielsenIQ Reviews
Data Processing Analyst in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Fresher entering carrier. Yearly twice team out. Nothing else
Dislikes
EU-RD OPS team management are very worst I have planned to resign upcoming month due to this toxic management. They told us there is no micromanagement but they are use a productivity tracker. If you are a favor of the manager or team leader they will change your datas in tracker to showcase you as a potential worker during appraisal time. However, if you are not favored but are a hardworking employee god only save you, they can easily change the datas and leave year end comments suggesting you need improve you performance. If you want to grow in the EU RD operations particularly in the UK team you need following skills: Come early in the morning scrolling Instagram or snapchat and showcase yourself as a hardworking employee. Don’t complete your work on time stay late night and leave. Showcase yourself are potential You don’t need to understand processes instead work for toxic manager not clients. Always say yes to everything. In meeting if they ask for suggestions its best to not share any if you do you become their first target leading to frustration and eventually leaving the company. After saying all this didn’t mention the manager name does that seem right? His name is Michael Rodney Fernando....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: If you are favorism person you get one month WFH. If not god save to you.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Senior Manager in Pune
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing.
Dislikes
There is no job security. It's Hire and fire policy . They are asking employees to leave within 2 months from date of joining. No ethical. So many people gave lost their jobs no increment in last 3 years. Poor management
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Data Processing Analyst in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
For freshers salary , within city range, nothing else.
Dislikes
One of the worst company in operations sector . The EU-RD operations team is a worst and toxic place to work. If you are placed in this team on your first day, resigning might be a better option because the toxic management can ruin your career. In particular, the OPS Manager (Michael Rodney Fernando) does not give promotions or salary hikes to the right people. Instead, he surrounds himself with a group of yes-man, who is worst creature ever such worst fellow. Additionally, the EU-RD managers lack knowledge of processes but still demand KPI maintenance. One good thing is EU - RD especially this guy Michael fernando Rodney team has been continuously dropping paper and because of this guy the company attrition rate is increasing. Feeling only to remaing people in his team only God can save them don't know the process and simply shouting the team to achieve KPIs...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Data Processing Analyst in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
For fresher good salary, inside city, hybrid model
Dislikes
The EU-RD operations team is a toxic place to work. If you are placed in this team on your first day, resigning might be a better option because the toxic management can ruin your career. In particular, the OPS Manager (Michael Rodney Fernando) does not give promotions or salary hikes to the right people. Instead, he surrounds himself with a group of yes-man, fawners, and apple polishers. Additionally, the EU-RD managers lack knowledge of processes but still demand KPI maintenance....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Engineer in Pune
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance, hybrid setting...can connect with any rank people in the org...great skill development...u can navigate and grow in your carrier by working in different technologies
- Salary - Good
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Job security, internal politics and promotions
- Job security - Poor
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Business Intelligence Associate in Pune
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary is paid on time. Global exposure in terms of interaction with external teams but limited.
Dislikes
Excessive favouritism, manipulation by Managers, Seniors Managers etc. Lack of opportunity & growth. Bare minimum salary increment, below industry standards, with no increment sometimes. Excessive office politics. Managers perception of you can make or break your career here.
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work timings: Flexible Timings
Data Processing Specialist in Vadodara
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There was nothing to like at NielsenIQ. Its worst company ever. 0% Job security.
Dislikes
Worst company culture. So called manager Gaurav was cheap in his behavior. Third quality in his working style. Rude and egoistic. Does not deserve as even junior employee. Rubbish, Saxena bastered. TL was irresponsible. Please, do not join NielsenIQ. Its a wastage of time. HRBP was not even ready to listen my concerns. She was withGaurav's side. Company might be ok. But, its cheap seniors eventually make bad impression of the brand name of NielsenIQ....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: Based on requirements.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Data Analyst in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
None
Dislikes
Too much of Politics Outsourced people(TCS) employed as FTE in NIQ has totally destroyed harmony and peace in Chennai hub No recognition for talented ones No appreciation for hard work Credit stealing Dominating for no reason and framing others negatively HR and Managers don't even show any consideration or concern.
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Project Coordinator in Mumbai
Full Time
Management Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing, everything's is just worst about the company.
Dislikes
Everything, all the work and peoples specially my manager all are so toxic you wont be able to survive here for more than a month.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work timings: Strict Timings
Work related travel: This job involves Travel Within Country.
Software Engineer Level 1 in Pune (working remotely)
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
we get permanent wfh and no pressure to complete the work
- Salary - Good
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
very less work satisfaction and work is very less
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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- HQ - Chicago, Illinois
- IT Services & Consulting
- 5k-10k Employees (India)
- Analytics & KPO
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NielsenIQ Reviews by Designations
- NielsenIQ Data Processing Analyst Reviews
- NielsenIQ Data Processing Specialist Reviews
- NielsenIQ Data Analyst Reviews
- NielsenIQ Software Engineer Reviews
- NielsenIQ Research Associate Reviews
- NielsenIQ Team Lead Reviews
- Show more
- NielsenIQ Research Executive Reviews
- NielsenIQ Research Analyst Reviews
- NielsenIQ Auditor Reviews
- NielsenIQ Senior Data Analyst Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 4 NielsenIQ reviews submitted by NielsenIQ employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if NielsenIQ is the right company for you.- Home >
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