NatWest Group Senior Customer Service and Operations Manager Reviews

Likes

Work life balance, fair enforcement of policies and no limits for learning, skill building and growth.

Dislikes

Above mentioned may vary based on the manager you are working with. All things may be limited to the people who are favourite but this is very rare.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I haven't come across any such positive things.

Dislikes

Poor work life balance, they talk a lot about employee wel being but on the ground nothing visible significantly. The health insurance policy is not par to market standards.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

- Work Culture - Flexibility in timings

Dislikes

- Low scope of learning and growth - More of 'quantity' than 'quality' tasks - Dated processes increasing the manual tasks significantly

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It is really good at working on NatWest Bank, the culture is so good also. People are also supportive and because of Hybrid nature there is flexibility of working.

Dislikes

I don't find anything wrong working NatWest Bank.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Nothing special to highlight, just a normal corporate like others.

Dislikes

Hike and Appraisal is not very attractive. The organization demands you to be more competitive and challanging but salary Or appraisal won't be competitive, it's usual as per market or below market norms.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The company is good and the working enviroment is the best that you can ever find anywhere.

Dislikes

The salary growth is worst. Even after 2 years you will get penny in increment.

Work Details

Work policy: 9 days a month

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Steady job, moderate work pressure. Good leave policy. Transport available for odd shift hours.

Dislikes

Legacy technologies, reliance on vendor companies to do most of the work. Slow promotions and lower salary increment as you move up the chain.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work-life balance

Dislikes

I would not recommend working for this company who are getting hired on (FTC) if you're looking for job stability and growth. Despite completing the probation period, I was hired on a Fixed Term Contract (FTC) and was never made permanent. Here are my key issues: 1.Lack of Job Security: Even after successfully completing the probation period, they continued to keep me on a fixed-term contract with no intention of making me a permanent employee. 2.No Salary Increment: As an FTC employee, there were no salary increments, which is extremely discouraging and doesn't reflect the hard work and dedication put into the job. 3.Unstable Work Assignments: After the probation period, they assigned me to different teams for various projects. Despite contributing significantly to these projects, they still refused to make my position permanent. Once the project was completed, they simply terminated my contract. 4.External Hiring Over Internal Promotion: Instead of offering permanent positions to current FTC employees, the company continuously hires new people from outside. This practice shows a complete disregard for the loyalty and potential of their current employees....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.