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Customer Success, Service & Operations

Hi all , I've been working as a customer service & operations analyst in my current company for the past 2.5 years. 1 year of experience in handling non-voice customer queries and 1.5 years of experience in retail lending operations. The nature of my work is repetitive in nature and I don't see any exponential growth in my current role. Please suggest career paths or roles within the financial services industry where work is not repetitive in nature/monotonous, which pays well.

Stuck in my current company

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Engineering - Software & QA

Recently I was going through a placement process of a company ( From Big 4 )  and their whole process was worst... You know why? 

See, 

1) Almost every student used chatgpt for coding like just imagine how bad their security process.. 

2) They selected Students with 0 code and rejected students who have done 2 codes. 

3) In the interview they are asking girls " write a code for finding greatest of three numbers " and for boys they are not at all responsive or reactive... Why the hell they took this placement process if they are not interested to take

Reality of Big 4 Placements

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Career Advice

Hello,
6 months ago, I switched from my previous job to my current one with a 40% salary hike. At that time, it seemed like a great opportunity, but now, I am seriously considering my decision.
My previous job had,
1. A European MNC team with excellent support and work culture
2. Good Time for my family & personal life
3. Flexible timing & permanent work-from-home
4. 5 days working with proper work-life balance

Now, in my current Indian company:
1. 12-hour workdays, with additional work on Saturdays (despite a 5-day work policy)
2. No proper training
3. Toxic work culture, where I get scolded daily due to a lack of training
4. Hardly any time for my kids and parents
5. Started my health issues

My previous company is willing to take me back with a 10% hike on my last salary. Given the work-life balance, supportive environment, and long-term growth prospects I had there, I am thinking of returning.
*It is not going to impact on my monthly expenses.*
Would you recommend going back?

Need Your Valuable Advice.

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News

Clocking 14-hour days might sound like the ultimate dedication, but at what cost?

This techie’s story is a harsh reminder of how overworking can damage the very things we work so hard for. The Rs 7.5 Cr promotion is impressive, but the toll it took on his personal life? Heartbreaking. His wife filed for divorce, and his success feels hollow.

Here’s why 14-hour days and 90+ hour weeks don’t work:

1️⃣Health deteriorates: Physical and mental burnout are inevitable.
2️⃣Relationships suffer: Time is the currency of love and connection.
3️⃣Long hours ≠ Better results: Productivity declines after a certain point.

Success isn’t about being the last one at your desk or working yourself to exhaustion. It’s about finding balance achieving your goals without sacrificing your well-being and loved ones.

Remember: Life doesn’t pause for promotions. Make time for what truly matters.

Techie worked 14 hours a day, got a Rs 7.5 Cr promotion, but...

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Salary Discussions, Hike & Promotions

I have got an offer of 34 LPA from TCS and Capgemini .
I have 11 years of experience , Azure Developer.

Can you please guide / suggest which company should I join .
I am confused since both are offering the  same CTC .

TIA

TCS or Capgemini

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Day to Day Office

I’ve been working at a small startup for the past 3 years, with just 3 other employees and my boss. I sit right in front of her, and over time, we became close, almost like siblings. I automated a lot of my tasks, so my work became pretty straightforward...I just input some variables here and there, and I’m done. Over the last year, my boss started asking me how I did all of that, and she wanted to learn it herself. Since we were so friendly, I didn’t think much of it and happily taught her everything I knew. This morning, she sat me down and told me that to cut costs, she needed to let me go and take over my role. She asked if I’d be willing to do a once a year consulting gig to check her work. I didn’t really know how to respond. She said it kindly, so I stayed calm and matched her tone, but now I feel like I’ve made a mistake, and I’m left without a job.

I trained my manager and now she no longer needs me.

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