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Mphasis Customer Support Officer Reviews

based on 47 reviews
Updated 11 Nov, 2024

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

3.6

Company culture

3.6

Skill development

3.3

Job Security

3.1

Work Satisfaction

2.7

Work-Life balance

2.5

Salary & Benefits

2.4

Promotions/Appraisal

Top Mentions in Mphasis Customer Support Officer Reviews

47 reviews found

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People also ask about Mphasis's Customer Support Officers

How is Mphasis to work for?
Mphasis is rated 3.0 out of 5, based on 47 reviews by employees on AmbitionBox. Mphasis is known for Company culture which is rated at the top and given a rating of 3.6. However, Career growth is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at Mphasis read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Mphasis?
According to AmbitionBox ratings, Mphasis employees rate its salary and benefits as 2.5 out of 5. You can know more about Mphasis Salaries at AmbitionBox
How is the work culture at Mphasis?
Work culture is rated 3.6 at Mphasis by 47 employees. While job security is rated 3.3 and work-life balance is rated 2.7 at Mphasis. Read detailed reviews by employees of Mphasis on AmbitionBox.

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Gender Based Ratings for Mphasis Customer Support Officer

based on 40 reviews
2.7
Rated by 18 Women

Rated 3.8 for Company Culture and 3.8 for Skill Development

women
3.3
Rated by 22 Men

Rated 2.9 for Skill Development and 2.9 for Company Culture

men

Working Days for Mphasis Customer Support Officer

based on 47 reviews
Rotational Shift
41%
Monday to Friday
41%
Monday to Saturday
13%
Alternate Saturday off
5%

Work Timings for Mphasis Customer Support Officer

based on 47 reviews
Flexible timing
Strict (6.30pm - 3.30am)
Strict (10.30pm - 7.30am)
44%
11%
3%
42% employees reported other strict timings

Shift Timings for Mphasis Customer Support Officer

based on 47 reviews
Night shift
Day shift
55%
45%

Business Travel for Mphasis Customer Support Officer

based on 47 reviews
No travel
63%
Within city
34%
International travel
3%
Mphasis Customer Support Officer Salary
based on 181 salaries
₹0.8 L/yr - ₹5.5 L/yr
20% more than the average Customer Support Officer Salary in India
View more details
cab
Office cab/shuttle
1 total response
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
stock
Stock options
0 total responses
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