Mphasis Customer Support Officer Reviews

Likes

Job security

Dislikes

Work pressure, Back to Back calls for 8 hours, And Salary discrepancy during de boarding and I had to run being HR desk many a times which was a hazzle

Work Details

Sr Customer Support Officer

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

none was free

Likes

Work environment, less work stress, good work culture.

Dislikes

Continuously process change from one domain to other

Likes

Nothing was good about Mphasis legit. It made my life like hell. Not even a single thing was worth appreciating

Dislikes

The managers and HR were pathetic. They are heartless and don’t care about their employee’s health at all. They will make you work like a servant and will extend your shifts and sone days you have to work for 12 hours with no extra payment. They do not even give sick leave when you are sick. I legit don’t know who hired the managerswhen they were not able to manage people. It was the best decision to leave that organisation. After leaving my life has been great....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It's a very good place for freshers to start their career in terms of gaining knowledge and salary wise good for experienced people.

Dislikes

Worst salary for freshers

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Best people,best managers,good place to work

Dislikes

Growth is slow

Work Details

Work policy: People can either opt to work from home under the watch of camera,or work from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The office people are very nice.

Dislikes

Everything

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Safe friendly environment cooperative staff, helpful Managers.

Dislikes

None

Work Details

Great

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Mphasis is one of the best companies I've worked for. The people management is really good. During the lockdown Mphasis has helped employees to stay safe by setting up work from home. Mphasis ensures every employee is treated well and same. Mphasis has a very good job security.

Dislikes

Mphasis even though is at good people management, does bend down to clients in comparison to its employees. It is understood that the client is more important but encouraging client to follow illogical process and nodding to an arrogant client without questioning the basis of weird requirement is a practice followed in some processes. Also, once a employee resigns and in serving the notice period, that employee is not taken care of, it is very disappointing how the employee is treated. Every positive nature of Mphasis dies at this stage....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.