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Maxicus Non Voice Customer Care Executive Reviews

Updated 25 Jan, 2022

Overall Rating

4.0/5

based on 1 review

Rating distribution

5

0 (0%)

4

1 (100.0%)

3

0 (0%)

2

0 (0%)

1

0 (0%)

Category Ratings

5.0

Job security

5.0

Work satisfaction

4.0

Company culture

4.0

Salary

4.0

Skill development

4.0

Promotions

3.0

Work-life balance

Maxicus is rated 4.0 out of 5 stars on AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the ... Read more

Maxicus is rated 4.0 out of 5 stars on AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

1 review found

Sort by: Popular

Non Voice Customer Care Executive in Vadodara

Full Time

·

Manjalpur Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 25 Jan 2022

Likes

Good work environment

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Dec 2024

Likes

Nothing is there to like about this company

Dislikes

I have worked as an customer support executive for voice process in Maxicus they will not treat freshers as freshers they will give training for just 1 week about the process after that they will directly push you to take calls, while taking calls they will feel us like worthless they start point out in on-job training, from 10th day onwards they start pressurized to meet kpi's, the floor manager will shout on us to meet KPI's and the employees will feel like they are worthless,first of all they will not give enough training and they will except to meet all KPI's in just 10 days of on job training it is very disturbing & disappointing If we ask leave on any emergency basis like health issue they will asked me to submit the entire medical reports of me for taking one day leave, the management, the team leaders are very toxic in understanding employee basic needs and rights, they will give lunch break but you have to ask daily twice and thrice to have a meal, After 3 pm also they will check for availability and then they will give you half an hour lunch break literally i feel like for having lunch also we have to take permission and approval of team leader it is very annoying...Read More

Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Greetings, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.

Customer Support Executive in Vadodara

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Dec 2024

Likes

Overall it's a great opportunity for the new comers in the corporate world here we have a lot of things to do and to learn about the work experience and skill development 🙂

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

N/A

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Greetings, we are grateful that you took the time out to leave us this amazing review. We are grateful that we had the opportunity to work with you.

Customer Support Executive in Kolkata

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 25 Nov 2024

Likes

Maxicus is an indispensable criteria, by which, one can commence it's journey with a little amount of a salary like 10 to 14k . This must never be forgotten that Kochar never gets late to pay the salary & promotion. They are affable & humble too. The only thing that I do not adore in Maxicus is they have stopped drop & on the contrary salary is too low.

Job security - Excellent
Promotions - Good
Work-life balance - Good

Dislikes

You have already been answered

Salary - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Employer’s Response

Greetings, thank you for your feedback.

Quality Analyst in Kolkata

Full Time

·

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Oct 2024

Likes

Nothing to like all the seniors are good for nothing and always do scam with the clients

Dislikes

To be honest everything. This is a full scam company including the managers and the senior HRs. All they do is to loot the client and the employees. Never ever join the company if you want to grow in your career

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Greetings, thank you for your valuable feedback. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us to make our workplace better.

Customer Care Executive in Kolkata

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 20 Sep 2024

Likes

Really speechless how employees work in this company I did not know the company did not give my 1 month salary that is why I need to resign it but no salary given to me approx two months gone also the HR not helping...they just ignoring if we try to contact...

Dislikes

Hopeless company they did not give my one month of salary almost two month gone and that is why need resign the company no salary given ..also HR not helping u ..they always ignoring when u try to contact them

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Greeting, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.

Agent in Kolkata

Full Time

·

University Level Educator Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Sep 2024

Likes

My Senior agents are very good and co-operate with me always.

Dislikes

I don't like because I had a very bad experience..hr team were not good ..After selection they can reject anyone in any time by any type of excuse...worst..they don't know what is time of value? They worst anyolnes time..And they continuously create pressure to everyone..

Salary - Bad
Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Greeting, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.

Team Lead in Gurgaon / Gurugram

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Apr 2024

Likes

Absolutely Nothing

Dislikes

Maxicus Gurgaon management is utterly incompetent. Failing to provide any leadership or support. Their hr head Abhishek vashisht treats employees as slave

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Technical Support Executive in Gurgaon / Gurugram

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Jan 2024

Likes

Good company for frehser to learn something and grow in life but if you are experienced then it is not a good option for you but for starting it is a good company.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Not so much growth after some years of experience and salary hike

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Vadodara

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Customer Support Executive in Vadodara

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Other Maxicus Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Trainee in Kolkata

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Nov 2024

Likes

Swatik building 2nd floor, kazi nazrul islam avenue, kestopur - baguiati flyover, near charnock hospital haldirams, kolkata, west bengal 700157........... Here is a disgraceful work culture and non-responsive administration. Here's unethical conduct and an appreciative approach to conversations with female employees.

Dislikes

Very bad company, disgraceful work culture. Here's no respect for femele employees. Work culture not good for femele employees. Here is no class for working and non- responsive administration.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Greetings, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.

Assistant Manager- HR in Gurgaon / Gurugram

Full Time

·

Hr Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Apr 2024

Likes

NONE!!!

Dislikes

I worked there in Maxicus for around 3 months as an Hr Asst Manager. What i have experienced is this is not a company but a factory. Leadership abuses in the meeting, harass their employees. Treat people like animals. Poor management. Remove POSH from there favourite employee just like that. Pathetic experience. The irony is the CEOJITENDER JAIN URFF JJ knows everything about what is happening in his Gurgaon location, but dont do anything towards its betterment. 👎🏾...Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Voice Process Executive in Vadodara

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Email Support Executive in Vadodara

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Feb 2025

Likes

Atmosphere,job security..etc

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Greetings, we are glad to hear you had a great experience with us. Happy to see your review.

Senior Team Leader in Vadodara

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2025

Likes

Client process, induction process, training process.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as of now.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Greetings, we are glad to hear you had a great experience with us. Happy to see your review.

Senior Team Leader in Vadodara

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Assistant Team Leader in Amritsar

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Operations Executive in Amritsar

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

CS Executive in Vadodara

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Feb 2025

Likes

All process is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not any

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Greetings, thank you for your feedback. We always strive for our employees.

Calling Agent in Amritsar

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

More about working at Maxicus

HQ - Gurgaon,Haryana, Array
BPO
5k-10k Employees (India)

People also ask about Maxicus's Non Voice Customer Care Executives

How is Maxicus to work for?

Maxicus is rated 4.0 out of 5, based on 1 reviews by employees on AmbitionBox. Maxicus is known for Job security which is rated at the top and given a rating of 5.0. However, Work-life balance is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Maxicus read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Maxicus?

According to AmbitionBox ratings, Maxicus employees rate its salary and benefits as 4.0 out of 5. You can know more about Maxicus Salaries at AmbitionBox

How is the work culture at Maxicus?

Work culture is rated 4.0 at Maxicus by 1 employees. While job security is rated 5.0 and work-life balance is rated 3.0 at Maxicus. Read detailed reviews by employees of Maxicus on AmbitionBox.

Tell us how to improve this page.

Maxicus Reviews by Designations

Maxicus Customer Service Executive Reviews
Maxicus Customer Support Executive Reviews
Maxicus Customer Care Executive Reviews
Maxicus Agent Reviews
Maxicus Team Lead Reviews
Maxicus Quality Analyst Reviews
Show more
Maxicus Executive Reviews
Maxicus Customer Service Associate (Csa) Reviews
Maxicus BPO Executive Reviews
Maxicus Senior Executive Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 Maxicus review submitted by Maxicus employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Maxicus is the right company for you.

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Maxicus Non Voice Customer Care Executive Reviews

Employee Benefits for Maxicus Non Voice Customer Care Executive

Health insurance

1 total response

Job/Soft skill training

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

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