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Engaged Employer

Maxicus

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3.8

based on 324 Reviews

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Maxicus Customer Support Executive Bangalore / Bengaluru Reviews

Updated 27 Dec, 2024

Overall Rating

3.0/5

based on 2 reviews

Rating distribution

0 (0%)

1 (50.0%)

0 (0%)

1 (50.0%)

0 (0%)

Category Ratings

3.5

Job security

3.5

Salary

3.5

Skill development

2.5

Company culture

2.5

Work-life balance

2.5

Promotions

2.5

Work satisfaction

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2 reviews found

Sort by: Popular

Customer Support Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Dec 2024

Likes

Nothing is there to like about this company

Dislikes

I have worked as an customer support executive for voice process in Maxicus they will not treat freshers as freshers they will give training for just 1 week about the process after that they will directly push you to take calls, while taking calls they will feel us like worthless they start point out in on-job training, from 10th day onwards they start pressurized to meet kpi's, the floor manager will shout on us to meet KPI's and the employees will feel like they are worthless,first of all they will not give enough training and they will except to meet all KPI's in just 10 days of on job training it is very disturbing & disappointing If we ask leave on any emergency basis like health issue they will asked me to submit the entire medical reports of me for taking one day leave, the management, the team leaders are very toxic in understanding employee basic needs and rights, they will give lunch break but you have to ask daily twice and thrice to have a meal, After 3 pm also they will check for availability and then they will give you half an hour lunch break literally i feel like for having lunch also we have to take permission and approval of team leader it is very annoying...Read More

Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Greetings, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.

Customer Support Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Oct 2023

Likes

Very good environment to work

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Career Advice

2w (edited)

a team lead

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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Maxicus Customer Support Executive Reviews by Locations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 Maxicus reviews submitted by Maxicus employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Maxicus is the right company for you.