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3.7

based on 310 Reviews

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Maxicus Customer Success, Service & Operations Department Reviews

based on 127 reviews
Updated 22 Jan, 2025

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.4

Job security

3.4

Salary

3.4

Work-life balance

3.4

Skill development

3.4

Work satisfaction

3.3

Company culture

3.1

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4.6
 • 17 Reviews
3.5
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3.5
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2.9
 • 7 Reviews
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Top Maxicus Interview Questions

Q1. If customer's facing issue with their order how to you help them?
Q2. difference b/w functional and non functional testing ?

Get interview-ready with top interview questions

View all 12 questions
Q3. What is Six Sigma and its benefits?
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You are reading trusted reviews. Keep reading to find out more about Maxicus.

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People also ask about Maxicus's Customer Success, Service & Operations Department

Is Maxicus's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 127 employee reviews, it's clear that most employees have an average experience working at Maxicus's Customer Success, Service & Operations Department. Job security holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does Maxicus's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Maxicus's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.4 out of 5, based on 127 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Maxicus's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Maxicus's Customer Success, Service & Operations Department, click here.
How is the work culture at Maxicus's Customer Success, Service & Operations Department?
Work culture at Maxicus's Customer Success, Service & Operations Department is rated 3.3 out of 5 by 127 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Maxicus's Customer Success, Service & Operations Department, click here.
How is the job security at Maxicus's Customer Success, Service & Operations Department?
Based on 127 reviews on AmbitionBox, Maxicus's Customer Success, Service & Operations Department employees rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Maxicus's Customer Success, Service & Operations Department, click here.
Is work from home available at Maxicus's Customer Success, Service & Operations Department?
According to AmbitionBox, 9% of Maxicus's Customer Success, Service & Operations Department employees work from home permanently, 85% work from the office, and 6% follow a hybrid model, based on 59 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Maxicus's Customer Success, Service & Operations Department, click here.

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Work Policy at Maxicus Customer Success, Service & Operations Department

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Workplace policy may vary based on Department, Designation and Location.

based on 59 reviews in last 6 months

Work from office

Work from office

85%
Permanent work from home

Permanent work from home

9%
Hybrid

Hybrid

6%

Other hybrid work policies

5%

3 days/week from office

1%

Gender Based Ratings at Maxicus Customer Success, Service & Operations Department

based on 123 reviews
3.8
Rated by 41 Women

Rated 3.7 for Skill development and 3.6 for Salary

women
3.5
Rated by 82 Men

Rated 3.5 for Job security and 3.5 for Work satisfaction

men

Working Days at Maxicus Customer Success, Service & Operations Department

based on 127 reviews
Monday to Saturday
46%
Rotational Shift
44%
Alternate Saturday off
4%
Monday to Friday
4%
Other
2%

Work Timings at Maxicus Customer Success, Service & Operations Department

based on 127 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9am - 6pm)
57%
16%
6%
21% employees reported other strict timings

Shift Timings at Maxicus Customer Success, Service & Operations Department

based on 127 reviews
Day shift
Night shift
87%
13%

Business Travel at Maxicus Customer Success, Service & Operations Department

based on 127 reviews
No travel
69%
Within city
26%
Within country
4%
International travel
1%
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