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Maxicus

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10+ NuRe FutureTech Interview Questions and Answers

Updated 24 Feb 2025

Q1. Translate in english?

Ans.

Translate the question into English

  • Understand the question in the original language

  • Interpret the meaning accurately

  • Provide the English translation

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Q2. If customer's facing issue with their order how to you help them?

Ans.

I would listen to their issue, apologize for the inconvenience, and offer a solution.

  • Listen actively to the customer's issue

  • Apologize for the inconvenience caused

  • Offer a solution that meets the customer's needs

  • Follow up with the customer to ensure their issue has been resolved

  • Provide excellent customer service throughout the interaction

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Q3. Tell me about the process.

Ans.

The process involves understanding customer needs, providing solutions, and ensuring customer satisfaction.

  • Listen to customer concerns and needs

  • Offer solutions or alternatives

  • Follow up to ensure customer satisfaction

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Q4. Translate your english

Ans.

Translate English to answer the question

  • Understand the question clearly before answering

  • Use proper grammar and vocabulary

  • Provide a detailed and relevant response

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Q5. Transalate in english

Ans.

Translate the given question into English and provide a descriptive answer.

  • Translate the question accurately without changing the meaning

  • Provide a detailed response to the question

  • Use proper grammar and language in the translation

  • Ensure clarity and understanding in the answer

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Q6. Sale the product

Ans.

To sell the product, focus on highlighting its unique features and benefits to the customer.

  • Understand the customer's needs and tailor your pitch accordingly

  • Highlight the key features and benefits of the product

  • Address any potential concerns or objections the customer may have

  • Create a sense of urgency or exclusivity to encourage the customer to make a purchase

  • Offer a special promotion or discount to sweeten the deal

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Q7. How can you solve the problems of customer

Ans.

By actively listening to their concerns, offering solutions, and following up to ensure satisfaction.

  • Listen attentively to the customer's problem

  • Offer appropriate solutions or alternatives

  • Follow up to ensure the issue has been resolved to the customer's satisfaction

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Q8. Tell the basic etiquette of email?

Ans.

Email etiquette includes proper salutation, clear subject line, concise message, and professional tone.

  • Use a proper salutation and greeting

  • Include a clear and concise subject line

  • Keep the message brief and to the point

  • Avoid using all caps or excessive punctuation

  • Use a professional tone and avoid slang or abbreviations

  • Proofread for spelling and grammar errors before sending

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Q9. difference b/w functional and non functional testing ?

Ans.

Functional testing focuses on the specific functionality of the software, while non-functional testing evaluates the performance, usability, and security aspects.

  • Functional testing ensures that the software functions as expected based on the requirements.

  • Non-functional testing evaluates aspects like performance, usability, security, and scalability.

  • Examples of functional testing include unit testing, integration testing, and system testing.

  • Examples of non-functional testing i...read more

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Q10. Which Languages can you speak ?

Ans.

I can speak English, Spanish, and French fluently.

  • English

  • Spanish

  • French

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Q11. What is Six Sigma and its benefits?

Ans.

Six Sigma is a data-driven methodology used to improve processes by reducing defects and variations, leading to increased efficiency and quality.

  • Six Sigma aims to achieve near-perfect quality by identifying and eliminating causes of defects and variations in processes.

  • It uses statistical tools and techniques to measure and analyze process performance, and make data-driven decisions for improvement.

  • Benefits of Six Sigma include increased customer satisfaction, reduced costs, i...read more

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Q12. How to manage in critical situation

Ans.

In critical situations, I remain calm, assess the situation, prioritize tasks, communicate effectively, and seek help if needed.

  • Remain calm and composed to think clearly

  • Assess the situation to understand the severity

  • Prioritize tasks based on urgency

  • Communicate effectively with team members and stakeholders

  • Seek help from seniors or experts if needed

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Q13. difference b/w smoke and sanity testing ?

Ans.

Smoke testing is a quick test to check if the basic functionalities of the software are working, while sanity testing is a more thorough test to check specific areas of the software after changes.

  • Smoke testing is done to ensure the stability of the software build, while sanity testing is done to ensure the specific changes made are working as expected.

  • Smoke testing is a subset of regression testing, focusing on basic functionalities, while sanity testing is more focused on sp...read more

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Q14. What is QMS & Calibration ?

Ans.

QMS stands for Quality Management System, which is a set of policies, processes, and procedures required for planning and execution in the core business area of an organization. Calibration is the comparison of measurement values delivered by a device under test with those of a calibration standard of known accuracy.

  • QMS ensures that products and services meet customer requirements and regulatory standards.

  • It involves quality planning, control, assurance, and improvement.

  • Calib...read more

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Q15. Intro What is bpo? What is Customer satisfaction and dissatisfaction?

Ans.

BPO stands for Business Process Outsourcing. Customer satisfaction is the measure of how well a product or service meets or exceeds customer expectations, while customer dissatisfaction refers to the opposite.

  • BPO is the practice of contracting specific business processes to external service providers.

  • Customer satisfaction is achieved when customers' needs and expectations are met or exceeded.

  • Customer dissatisfaction occurs when customers' needs and expectations are not fulfil...read more

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Q16. What do you know about BPO

Ans.

BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.

  • BPO involves outsourcing non-core business functions such as customer service, data entry, and payroll processing.

  • Companies often choose to outsource these tasks to BPO providers to reduce costs and focus on their core competencies.

  • Popular BPO destinations include India, the Philippines, and Eastern Europe.

  • Examples of BPO companies include Accenture, Ge...read more

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Q17. What's goals

Ans.

My goal is to provide excellent customer service by addressing customer needs and concerns in a timely and efficient manner.

  • My goal is to ensure customer satisfaction by actively listening to their needs and finding solutions.

  • I aim to respond to customer inquiries promptly and accurately.

  • I strive to exceed customer expectations by going above and beyond to assist them.

  • I am committed to continuously improving my customer service skills and knowledge.

Add your answer

Q18. Education criteria

Ans.

Minimum education requirement is a high school diploma or equivalent.

  • High school diploma or equivalent is the minimum education requirement

  • Some employers may prefer candidates with a college degree

  • Relevant certifications or training programs can also be beneficial

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