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Marks & Spencer Customer Success, Service & Operations Department Reviews

based on 84 reviews
Updated 23 Dec, 2024

Overall Rating

4.1/5
How AmbitionBox ratings work?

Category Ratings

4.5

Job Security

4.1

Company culture

4.0

Salary & Benefits

3.9

Work-Life balance

3.8

Work Satisfaction

3.8

Skill development

3.6

Promotions/Appraisal

Explore Reviews by Department

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4.2
 • 199 Reviews
3.9
 • 131 Reviews
3.9
 • 55 Reviews
4.4
 • 38 Reviews
3.5
 • 14 Reviews
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Top Marks & Spencer Interview Questions

Q1. Introduction, what is a reatil & what is a service
Q2. What do you know about reatil?

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Q3. How you will manage an arrogant customer after shopping a product from your ... read more
Q4. How would you share data with impact

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People also ask about Marks & Spencer's Customer Success, Service & Operations Department

Is Marks & Spencer's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 84 employee reviews, it's clear that most employees have a positive experience working at Marks & Spencer's Customer Success, Service & Operations Department. Job Security holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.6. Read reviews about job security and career growth on AmbitionBox.
Does Marks & Spencer's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Marks & Spencer's Customer Success, Service & Operations Department employees rate their salary and benefits at 4.0 out of 5, based on 84 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Marks & Spencer's Customer Success, Service & Operations Department is generally seen as a place that values and rewards its workforce fairly. You can know more about Marks & Spencer's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Marks & Spencer's Customer Success, Service & Operations Department, click here.
How is the work culture at Marks & Spencer's Customer Success, Service & Operations Department?
Work culture at Marks & Spencer's Customer Success, Service & Operations Department is rated 4.1 out of 5 by 84 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Marks & Spencer's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Marks & Spencer's Customer Success, Service & Operations Department, click here.
How is the job security at Marks & Spencer's Customer Success, Service & Operations Department?
Based on 84 reviews on AmbitionBox, Marks & Spencer's Customer Success, Service & Operations Department employees rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Marks & Spencer's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Marks & Spencer's Customer Success, Service & Operations Department, click here.
How do I get a job at Marks & Spencer's Customer Success, Service & Operations Department?
To get a job at Marks & Spencer's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Marks & Spencer interview questions and practice your responses to prepare thoroughly.

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Gender Based Ratings at Marks & Spencer Customer Success, Service & Operations Department

based on 82 reviews
4.2
Rated by 27 Women

Rated 4.5 for Job Security and 4.2 for Work-Life Balance

women
4.0
Rated by 55 Men

Rated 4.4 for Job Security and 4.0 for Company Culture

men

Working Days at Marks & Spencer Customer Success, Service & Operations Department

based on 84 reviews
Rotational Shift
59%
Monday to Friday
24%
Other
11%
Monday to Saturday
3%
Alternate Saturday off
3%

Work Timings at Marks & Spencer Customer Success, Service & Operations Department

based on 84 reviews
Flexible timing
Strict (11am - 8pm)
Strict (10am - 7pm)
63%
6%
6%
25% employees reported other strict timings

Shift Timings at Marks & Spencer Customer Success, Service & Operations Department

based on 84 reviews
Day shift
100%

Business Travel at Marks & Spencer Customer Success, Service & Operations Department

based on 84 reviews
No travel
56%
Within city
39%
Within country
5%
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