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H&M Customer Success, Service & Operations Department Reviews

Updated 26 Mar, 2025
Overall Rating
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3.9/5
based on 50 reviews

Rating distribution

Category Ratings

4.2

Company culture

4.0

Job security

3.9

Work-life balance

3.8

Salary

3.7

Skill development

3.6

Work satisfaction

3.3

Promotions

What employees say about H&M?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

82% employees reported

Rotational Shift

Rotational Shift

60% employees reported

Flexible timing

Flexible timing

75% employees reported

No travel

No travel

52% employees reported

Gender based rating

4.5
female

Rated by Women

13 reviews

3.7
male

Rated by Men

34 reviews

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Top Mentions in H&M Customer Success, Service & Operations Department Reviews

50 reviews found

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Top H&M Interview Questions

Q1. What is customer service according to you?
Q2. Plan and style the mannequin according to the brief

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Q3. What are garbage collection
Q4. Types of HTTP methods, what is idempotency in rest api
Q5. How to perform given tast uder limited time period. If budget is low how u ... read more
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People also ask about H&M's Customer Success, Service & Operations Department

Is H&M's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 48 employee reviews, it's clear that most employees have an average experience working at H&M's Customer Success, Service & Operations Department. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about company culture and career growth on AmbitionBox.
Does H&M's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, H&M's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 48 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about H&M's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at H&M's Customer Success, Service & Operations Department, click here .
How is the work culture at H&M's Customer Success, Service & Operations Department?
Work culture at H&M's Customer Success, Service & Operations Department is rated 4.2 out of 5 by 48 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at H&M's Customer Success, Service & Operations Department. To read reviews specifically about work culture at H&M's Customer Success, Service & Operations Department, click here .
How is the job security at H&M's Customer Success, Service & Operations Department?
Based on 48 reviews on AmbitionBox, H&M's Customer Success, Service & Operations Department employees rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at H&M's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
Is work from home available at H&M's Customer Success, Service & Operations Department?
According to AmbitionBox, 18% of H&M's Customer Success, Service & Operations Department employees work from home permanently, 82% work from the office, and undefined% follow a hybrid model, based on 11 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at H&M's Customer Success, Service & Operations Department?
To get a job at H&M's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top H&M interview questions and practice your responses to prepare thoroughly.

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