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H&M

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3.9

based on 755 Reviews

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  • About
  • Reviews
    755
  • Salaries
    2.6k
  • Interviews
    109
  • Jobs
    256
  • Benefits
    82
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    15

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H&M Interview Questions and Answers

Updated 18 Jun 2025
Popular Designations

26 Interview questions

A Customer Executive was asked 1mo ago
Q. How will you deal with customers?
Ans. 

I prioritize empathy, active listening, and effective communication to build strong relationships with customers.

  • Empathy: I strive to understand the customer's feelings and perspectives, ensuring they feel heard and valued. For example, if a customer is frustrated with a service delay, I acknowledge their feelings and reassure them that I will help resolve the issue.

  • Active Listening: I focus on truly understanding...

View all Customer Executive interview questions
A Web Designer was asked 2mo ago
Q. What is design?
Ans. 

Designing is the process of creating a plan or solution to meet specific needs, often involving aesthetics and functionality.

  • User-Centered Design: Focuses on understanding user needs and preferences, such as designing a website that is easy to navigate for users.

  • Aesthetic Considerations: Involves the visual appeal of a design, like choosing color schemes and typography that resonate with the target audience.

  • Functi...

View all Web Designer interview questions
A Head Cashier was asked 3mo ago
Q. Why are you the best fit for this role?
Ans. 

I bring extensive experience, strong leadership skills, and a commitment to accuracy, making me the ideal candidate for Head Cashier.

  • Proven leadership: Successfully managed a team of cashiers, improving efficiency by 20% through effective training and motivation.

  • Attention to detail: Consistently maintained a 99% accuracy rate in cash handling and transactions, minimizing discrepancies.

  • Customer service focus: Recei...

View all Head Cashier interview questions
A Head Cashier was asked 3mo ago
Q. What brings you here?
Ans. 

I am here because I am passionate about managing cash operations and ensuring a smooth customer experience.

  • I have extensive experience in cash handling, having worked as a cashier for over five years.

  • I enjoy leading teams and have successfully trained new cashiers in my previous roles.

  • I believe in providing excellent customer service, which I demonstrated by resolving customer issues promptly.

  • I am drawn to this po...

View all Head Cashier interview questions
A Financial Analyst was asked 5mo ago
Q. What are the principles of accounting?
Ans. 

Principles of accounting are fundamental guidelines for recording financial transactions and preparing financial statements.

  • Principle of Regularity: All financial records should be prepared in accordance with established rules and regulations.

  • Principle of Consistency: Accounting methods and procedures should be consistent from one period to another.

  • Principle of Materiality: Only significant information that could ...

View all Financial Analyst interview questions
A Marketing Salesman was asked 6mo ago
Q. How should one interact with customers in the garments industry to ensure their satisfaction, considering factors such as fabric quality, fitting, and brand reputation?
Ans. 

Interacting with customers in the garments industry requires attention to fabric quality, fitting, and brand reputation.

  • Listen to customers' preferences and concerns regarding fabric quality, fitting, and brand reputation.

  • Provide personalized recommendations based on customers' body type and style preferences.

  • Educate customers about the quality of fabrics used in the garments and the reputation of the brand.

  • Offer ...

View all Marketing Salesman interview questions
A Store Manager was asked 9mo ago
Q. What are your qualifications?
Ans. 

I hold a degree in Business Management and have extensive experience in retail operations and team leadership.

  • Bachelor's degree in Business Management from XYZ University.

  • Over 5 years of experience in retail management, leading teams to achieve sales targets.

  • Completed a certification in Customer Relationship Management to enhance customer service skills.

  • Participated in leadership training programs to develop effec...

View all Store Manager interview questions
Are these interview questions helpful?
A HSE Officer was asked 10mo ago
Q. Which languages are you familiar with?
Ans. 

I am familiar with multiple languages, including English, Spanish, and basic French, which aid in effective communication.

  • English: Proficient in technical and safety terminology.

  • Spanish: Useful for communicating with Spanish-speaking workers.

  • Basic French: Helpful in understanding safety regulations in French-speaking regions.

View all HSE Officer interview questions
A Visual Merchandiser was asked 11mo ago
Q. What is your expected CTC and last CTC?
Ans. 

Expected CTC refers to the salary the candidate is looking for in the new role, while Last CTC is the candidate's previous salary.

  • Expected CTC is the salary the candidate hopes to receive in the new role.

  • Last CTC is the candidate's previous salary at their last job.

  • Candidates may negotiate based on their expected CTC and last CTC.

  • It is important to be honest and transparent about expected CTC and last CTC during s...

View all Visual Merchandiser interview questions
A HR Executive was asked 12mo ago
Q. How do you mine data?
Ans. 

I mine data by using various tools and techniques to extract valuable insights and patterns.

  • Utilize data mining software such as RapidMiner or KNIME

  • Clean and preprocess data to ensure accuracy

  • Apply algorithms like decision trees or clustering to identify patterns

  • Interpret results to make informed decisions

  • Examples: analyzing customer behavior to improve marketing strategies, predicting equipment failures to preven...

View all HR Executive interview questions
1 2 3

H&M Interview Experiences

109 interviews found

Marketing Salesman Interview Questions & Answers

user image Anonymous

posted on 26 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. How should one interact with customers in the garments industry to ensure their satisfaction, considering factors such as fabric quality, fitting, and brand reputation?
  • Ans. 

    Interacting with customers in the garments industry requires attention to fabric quality, fitting, and brand reputation.

    • Listen to customers' preferences and concerns regarding fabric quality, fitting, and brand reputation.

    • Provide personalized recommendations based on customers' body type and style preferences.

    • Educate customers about the quality of fabrics used in the garments and the reputation of the brand.

    • Offer excel...

  • Answered by AI
    Add your answer
  • Q2. Question
  • Add your answer
  • Q3. International brand Hai quality bahut acchi hai design bahut acche hai designer peace hai Iski fitting good stitching quality very good Hamare garments QC check hokar Aate Hain
  • Add your answer
Round 2 - Case Study 

Nahin Maloom Iske bare mein

Round 3 - Case Study 

Pahle is case ke bare mein samajhna padega ki dikkat kis chij Ki Hai

Interview Preparation Tips

Interview preparation tips for other job seekers - Everyone knows about this job; I consulted my family about my brand.
Anonymous

Department Manager Interview Questions & Answers

user image Anonymous

posted on 30 Apr 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Mar 2025, where I was asked the following questions.

  • Q1. KPI ,growth - de growth,KRA, data analyse ,sale increase, last year sale de-growth increase sale this year sales increase 3%
  • Add your answer
  • Q2. Mock shop,ebita,profit loss,lose making store improvement ,sale peak hours ,staff roaster, target disturbed,week achivement, month achivement, year till date last year comparison to do list,walk round,staf...
  • Add your answer
  • Q3. Store manger file maintain, 360degree,fill report
  • Add your answer
  • Q4. Disciplined,punchal, communication skills
  • Add your answer
  • Q5. Staff training,
  • Add your answer
  • Q6. Big bill focused,staff motivates cholate
  • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good opportunity
Anonymous

HSE Officer Interview Questions & Answers

user image Anonymous

posted on 14 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Poiuytrep8rewertyuiopoiuytre
  • Add your answer
  • Q2. [poiuytreapoiuytrewertyui
  • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - kjkuutyrtuytrewertyuioiuytreertyuioiuytreertyuiuytrertyu
Anonymous

Financial Analyst Interview Questions & Answers

user image Anonymous

posted on 10 Jan 2025

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What are the principles of accounting?
  • Ans. 

    Principles of accounting are fundamental guidelines for recording financial transactions and preparing financial statements.

    • Principle of Regularity: All financial records should be prepared in accordance with established rules and regulations.

    • Principle of Consistency: Accounting methods and procedures should be consistent from one period to another.

    • Principle of Materiality: Only significant information that could influ...

  • Answered by AI
    Add your answer
Anonymous

Housekeeping Supervisor Interview Questions & Answers

user image Puvitha G

posted on 24 Nov 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

The questions are very nice..its good too

Round 2 - One-on-one 

(2 Questions)

  • Q1. Whats your goal and aim
  • Add your answer
  • Q2. Tell me about your self
  • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always prepared
Anonymous

Digital Media Manager Interview Questions & Answers

user image Anonymous

posted on 17 May 2025

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. Which channel do you choose for H&M
  • Ans. 

    For H&M, I would choose a multi-channel approach focusing on social media, email marketing, and influencer partnerships.

    • Utilize Instagram and TikTok for visually appealing content showcasing new collections.

    • Leverage Facebook for targeted ads to reach specific demographics.

    • Implement email marketing campaigns to inform loyal customers about sales and new arrivals.

    • Collaborate with fashion influencers to expand reach a...

  • Answered by AI
    Add your answer
  • Q2. Explain the assignment
  • Ans. 

    The assignment involves managing digital media strategies to enhance brand visibility and engagement.

    • Develop a content calendar to schedule posts across platforms, e.g., Instagram, Facebook, and Twitter.

    • Analyze audience engagement metrics to refine content strategy, such as using Google Analytics.

    • Collaborate with graphic designers to create visually appealing media, like infographics or videos.

    • Implement SEO best practi...

  • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is a scam . Do not waste your time applying to this company or completing the pointless assignment they provide. There is a complete misalignment between the HR and the Hiring manager.
Anonymous

Sales Advisor Interview Questions & Answers

user image Anonymous

posted on 12 Mar 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Ask only self introduction and any experience that's it
  • Add your answer
  • Q2. Nothing
  • Add your answer
Anonymous

Administration Executive Interview Questions & Answers

user image Anonymous

posted on 7 May 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. Education and previous working experrience
  • Add your answer
  • Q2. Future Goals and planning to achive
  • Ans. 

    Setting future goals involves strategic planning and actionable steps to achieve personal and professional growth.

    • Define Clear Objectives: Establish specific, measurable, achievable, relevant, and time-bound (SMART) goals, such as completing a certification in project management within a year.

    • Continuous Learning: Commit to ongoing education through workshops, online courses, or seminars to stay updated with industry tr...

  • Answered by AI
    Add your answer
  • Q3. Expected future growth
  • Add your answer
Anonymous

Software Engineer Interview Questions & Answers

user image Aman Singh

posted on 31 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Spring Boot annotations related question
  • Add your answer
  • Q2. Java 8 advantages
  • Ans. 

    Java 8 introduced several new features and improvements, including lambda expressions, functional interfaces, streams, and default methods.

    • Lambda expressions allow for more concise and readable code.

    • Functional interfaces enable the use of lambda expressions.

    • Streams provide a way to work with collections in a more functional style.

    • Default methods allow interfaces to have method implementations.

  • Answered by AI
    Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Questions on microservices
  • Add your answer
  • Q2. Types of HTTP methods, what is idempotency in rest api
  • Ans. 

    HTTP methods include GET, POST, PUT, DELETE, PATCH. Idempotency in REST API means multiple identical requests have the same effect as a single request.

    • HTTP methods: GET, POST, PUT, DELETE, PATCH

    • Idempotency in REST API: Multiple identical requests have the same effect as a single request

    • Example: GET and PUT are idempotent as they do not change the state of the server with multiple identical requests

  • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare well in Core Java and Spring Boot related topics

Skills evaluated in this interview

Anonymous

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 14 May 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. How will you deal with your customers?
  • Ans. 

    I prioritize empathy, active listening, and effective communication to build strong relationships with customers.

    • Empathy: I strive to understand the customer's feelings and perspectives, ensuring they feel heard and valued. For example, if a customer is frustrated with a service delay, I acknowledge their feelings and reassure them that I will help resolve the issue.

    • Active Listening: I focus on truly understanding the ...

  • Answered by AI
    Add your answer
  • Q2. How will you walk to your customers
  • Ans. 

    I prioritize understanding customer needs, building relationships, and providing tailored solutions to enhance their experience.

    • Listen actively to customer feedback to understand their needs and concerns.

    • Build rapport by personalizing interactions, such as remembering previous conversations.

    • Provide timely and relevant solutions, like offering product recommendations based on past purchases.

    • Follow up after interactions ...

  • Answered by AI
    Add your answer
Anonymous

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Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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More about working at H&M
  • HQ - Stockholm, Stockholm, Sweden
  • Fashion & Textile
  • 1k-5k Employees (India)

H&M Interview FAQs

How many rounds are there in H&M interview?
H&M interview process usually has 2-3 rounds. The most common rounds in the H&M interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for H&M interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at H&M. The most common topics and skills that interviewers at H&M expect are Customer Service, Customer Experience Management, Retail, Health Insurance and Recruitment.
What are the top questions asked in H&M interview?

Some of the top questions asked at the H&M interview -

  1. What is customer service according to y...read more
  2. Problem statement where in you have to use Azure/Azure functions to solve ...read more
  3. How well do you know about operations of a sto...read more
What are the most common questions asked in H&M HR round?

The most common HR questions asked in H&M interview are -

  1. What are your salary expectatio...read more
  2. Why are you looking for a chan...read more
  3. Why should we hire y...read more
How long is the H&M interview process?

The duration of H&M interview process can vary, but typically it takes about less than 2 weeks to complete.

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H&M Interviews By Designations

  • H&M Sales Advisor Interview Questions
  • H&M Department Manager Interview Questions
  • H&M Salesman Interview Questions
  • H&M Visual Merchandiser Interview Questions
  • H&M Software Engineer Interview Questions
  • H&M Store Manager Interview Questions
  • H&M Supervisor Interview Questions
  • H&M Analyst Interview Questions
  • Show more
  • H&M Software Developer Interview Questions
  • H&M Operations Manager Interview Questions

Interview Questions for Popular Designations

  • Sales Advisor Interview Questions
  • Department Manager Interview Questions
  • Salesman Interview Questions
  • Team Lead Interview Questions
  • Business Analyst Interview Questions
  • Senior Engineer Interview Questions
  • Consultant Interview Questions
  • Associate Software Engineer Interview Questions
  • Show more
  • Data Analyst Interview Questions
  • Assistant Manager Interview Questions

Overall Interview Experience Rating

4.2/5

based on 154 interview experiences

Difficulty level

Easy 33%
Moderate 54%
Hard 13%

Duration

Less than 2 weeks 63%
2-4 weeks 18%
4-6 weeks 13%
6-8 weeks 3%
More than 8 weeks 3%
View more

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H&M Reviews and Ratings

based on 755 reviews

3.8/5

Rating in categories

3.5

Skill development

4.0

Work-life balance

3.7

Salary

3.8

Job security

3.9

Company culture

3.2

Promotions

3.5

Work satisfaction

Explore 755 Reviews and Ratings
Jobs at H&M
H&M
Accounting Business Expert

Bangalore / Bengaluru

6-11 Yrs

Not Disclosed

H&M
Senior SAP Application Expert

Bangalore / Bengaluru

3-9 Yrs

Not Disclosed

H&M
Data Analyst (1 year contract)

Bangalore / Bengaluru

1-4 Yrs

Not Disclosed

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H&M Salaries in India
Sales Advisor
348 salaries
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₹2 L/yr - ₹5 L/yr

Visual Merchandiser
244 salaries
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₹3.7 L/yr - ₹7.5 L/yr

Department Manager
222 salaries
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₹4.4 L/yr - ₹10.4 L/yr

Store Manager
119 salaries
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₹10.1 L/yr - ₹17 L/yr

Sales Executive
86 salaries
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₹1.8 L/yr - ₹5.1 L/yr

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